Posh is such an adorable boutique. They always are up to date on trends and display the outfits and…read moreaccessories in a way I know how to dress my best. I can always find something I love and they get new items in all the time! The owner and staff are helpful and I dont feel like I'm being sold to but like I'm part of a family in this store. I highly recommend you check it out!

This cute boutique is the perfect place to go when shopping for a gift for someone special. The…read moreprices are higher than shopping at kohl's or on amazon but the quality is what you pay for. My favorite dresses from there have lasted me quite a few seasons and still look brand new!

This is the Nordstrom Rack across from Twelve Oaks. It's a decent size store. The store was very…read moreneat and tidy. The Nordstrom Racks back home are a bit messier. They had some pretty nice clothing. What I loved most was their huge shoe section. I saw a pair of sneakers that I really wanted, but there was no room in the suitcase. The hubby purchased some soap to use while we were there. They had a lot of bath items and cosmetics.

It's definitely a location where a lot of stuff is out of order and seems just thrown together, but…read moreon some rare occasions, you'll find some great bargains. The service is great and typically smooth sailing, but can be some issues with sale items not ringing up properly. Wish they would rotate out old items and replace them with others more often.

First off I have to say I never have issues at this location. I go in all the time to get presents…read moreand enjoy their under the eye patches! Every time I go in Christine and Caitlin great me and others with a smile. The store is very clean and if they did not have a size I needed for gifts they always had a solution. Highly recommend going here.

I never been in this store before. I picked up the most cutest little elegant purse in here today…read more The service was amazing. I amp so please with my purse.

I went up to Register to ask a question about my store credit. Their were two associates talking…read moreand laughing. I stood there for at least 5 minutes and one looked at me. She didn't say hello, can I help you or anything. I began to ask a question and she laughed and looked away. The store associate that worked on the register Friday evening really needs some customer service training. I wish I could give the store zero starts .

My review is primarily for the shoe department, but I like this store a lot overall…read more I had an exchange for an item that is not sold in stores. I anticipated having to return the shoes and buy them again online, but the sales associate swiftly explained that she could do a full exchange and have the correct size sent to me without me having to lift a finger (or charge my card again! Yay) The whole process was done in 3 minutes, and the new shoes are already on their way. I wish the fragrance department carried more brands (le labo, Diptyque, more products from the nue co), but there's also lots to peruse in that section as it is. Friendly and prompt service make this a great shopping experience.

Going downhill fast! Very disappointing trip to Nordstrom yesterday. After purchasing a dress on…read moreclearance from the juniors department, I realized they had left the plastic piece on the dress that can only be removed by the store. The second floor had next to no one available anywhere. I went to the juniors department, where I had purchased the dress, and was met with an associate who was on a personal call, and then very curtly told me that she "could not help" because she was now clocking out after concluding her personal phone call on her cell phone. I had to wait for her to wrap up her personal call before she shared her message of not being able to help with me. She then sent me to the other side of the store and said they were plenty of registers open. Well, not exactly. I did come across a nice associate, who was apparently in training, but she, too could not help me. She left to try to find someone who could help me. Another employee in training explained to me that it was not the employee in training's fault that she couldn't help me. I explained that I understood that and was then met with yet another Nordstrom employee, who appeared confused about my request. He, too, was going to get someone, or he said I could go to Customer Service. I decided to go to Customer Service where I asked if they could remove the plastic piece, and if she could check if there was another size in the dress as the original was slightly too big. While she was explaining to me that it was sold out, she actually opened up a piece of candy in front of me and started eating it. At this point, I said, I just wanted to return the dress altogether. All of this hassle for a one item return. Add to that, the reason I even went back was because they had left the large plastic piece (theft deterrent) on the dress. it was such a lackluster and disappointing visit to the store. I actually prefer Macy's at this point as they have far more help on the floor and they have a better energy in their store. The energy inside of Nordstrom was flat, and no one seemed excited or happy to be performing their job. Very disappointing experience. Based on this experience, I have decided that I am no longer a Nordstrom shopper.

This is a great store backed up by an awesome website…read more Their stock is always changing so it's fun to stop in and check it out. I'm a sucker for a deal so I always cruise the clearance racks and look for name brands. I found a great deal on a Mountain Hardwear down jacket in January. Today I picked up some $80 Coleman flannel lined pants for only $10... these will be amazing on chilly evenings when we are out camping. BUT THE BEST DEAL OF ALL is that you can buy things online (free shipping over $99) and then return to the store if the items don't fit! Or if you just don't like them. This way you don't have to pay shipping to return them. (And you can cruise the clearance aisles again) I've totally updated my snowboarding gear this year thru Sierra and saved 60-80%. All top of the line name-brand items too. They also have pet supplies and other outdoor gear.

Compared to other locations I've been to; this one seems to get the bottom of the barrel apparel…read moreand based on shoe size, has terrible inventory. Other locations are significantly better at inventory mgt.

I cannot say enough about how helpful Felicia from the first floor womens clothing was. She went…read moreout of her way to help my mother find the perfect gift. Felicia was professional, patient and very kind! She even called another Macy's to find a size my mom was looking for. Let's face it, finding helpful customer service is difficult in a lot of retail stores these days. However, this store has a wonderful employee! If anyone needs assistance at the Twelve Oaks Macy's, look for Felicia for amazing customer service!

The last time I was here with my husband back in October 2016 to pick up my final dress for a…read morewedding, we strolled around while we were in town. The customer service workers were extremely rude and unprofessional, made a big mess without following up on what we picked. The dress was beautiful but the material wasn't the best! My parents came with us to recheck something; nothing else was available. No one deserves to get disrespected or be mistreated like an animal! Everything turned out downhill from this shore! Nothing else to describe more!

I'll give it to them, the selection is pretty good although the service is absolutely horrible with…read moresome staff. They're rude and have an attitude with teenagers especially. I've been in there a few times trying to look at their prom selections and every time they don't allow me to go into a dressing room with my friend who's helping me put dresses on (both girls by the way. It's not like we're making out) We got yelled at because my friend was helping me put a dress on. There have been helpful employees there, (I don't know her name but she was blonde with pink stripes in her hair) and everything but I wouldn't recommend going out of your way to shop here.

Don't plan on bringing a male significant other here. When helping my girlfriend shop for her prom…read moredress, i was asked to exit the entrance of the dressing area. This was odd, as i was standing with 3 other men, also waiting for their significant others to show the dress they are trying on. Not sure why I was singled out, and why my gf had to walk through the store just to show me her dress. Very odd situation overall and I refuse to return due to this. Sometimes couples shop together! It's not the 1900's anymore!

New to Novi West Oaks... it's great Lands End has their own storefront!…read more This store has a nice and varied selection; there's a kiosk with catalogs and a computer for ordering. Shipping is free to your home without having a minimum purchase amount! They offer free catalog returns to the store too! I wish there was more selection of men's jeans, flannel/fleece lined pants, women's petite clothing, accessories, and outerwear. I'm hoping in time more will come! Looking forward to shopping here in the future.

Be aware they close early. Just drove a half hour to find they are closed at 7:00, unusually early…read morefor where they are located in Novi. Otherwise it's a great store.

Boot barn is a pretty decent store with a lot of nice selection of outdoor and western clothing…read more The people that work there were very nice and the young lady who helped me was super helpful although she was just a tiny bit over the top with some of the dialogue and push pushing for the sale. But not so much that it annoyed me. I went in looking for my first quality hat, and she worked very hard to try to find one in the price range that I was looking for in a style that worked for me. Once I made my choice, she was able to shake the hat pretty well to fit what I was looking for. I'll absolutely go back.

Yeehaw!!!!!!!!!! I finally made it out to the Boot Barn! Hanging out in horse country will…read morecertainly take a city girl and turn her into country! Lol I needed some country gear ASAP...because I have a special concert to attend and I need some boots and wanted to find the perfect pair. If you're new to the boot game, trust me it's a process to find the right pair. I was greeted by an amazing young lady who took the time to show me the ropes. This store is HUGE!!!!! I couldn't believe the selection of boots and clothing. Believe it or not, I found two pair and every cowgirl needs a few pairs....right?!!! Luckily for me these boots were a gift because they most certainly are not cheap, but they sure are cute! Now time to break them in with some line dancing! Hahaa