is so poorly managed. It's ridiculous. The line is 15 people deep. They have one cashier and then…read more a half dozen other staff members aimlessly wandering around the floor. The cashier never calla for help and takes a phone call instead of helping the people in line. terrible store management.

This is a good location! They typically have a nice variety of shoes and accessories. I like the…read morestock they select on a regular basis. Now, for the holidays, they have a really adorable selection. They have a good stock of Ugg and Koolabura boots, some new ones I have never seen. They have ample Doc Marten boots and other similar products. They have the most adorable cozy slipper socks with popular characters like Spongbob and Baby Yoda. It was very hard not to overbuy since this season has so many great finds. My only disappointment on this trip was the lack of variety of Hunter boot products. I often find some fun colors and varieties, but since I shop DSW on a regular basis, I never know what will be in stock next time.

Great apps, great burger and even better drinks here! An amazing aesthetic with great vibes for…read moredrinks with friends or even a date night. Cant wait to come back and try more!

Always buy our children's shoes here. I love that they will actually measure their feet and confirm…read morethe fit.

Everything looks good but also everything is expensive and nothing is on sale…read more I guess the craze for Stanley cup is over because they have all the color in stock upstairs. They have a lot of people working but I don't see a lot of customers.

This is a big store, the bigger DSG I have ever been to. It's a sporting goods paradise…read more I was here once before and upstairs. They have canoes and stuff on the second floor. There's a short lap track on the first floor by the shoes to try out a pair so trainers. They did get rid of their guns. Their sales section is up on the second floor. I have a huge selection of canoes and kayaks too. They have so much stuff, it's mind boggling. They even gave gold bling putter covers. Evidently Saturdays are for the boys. I must have missed that memo. They have wading boots that are taller than me even. 4-wheeled golf carts that are as big as a stroller and fold down like a stroller too.

The staff are incredibly helpful! Especially Jeremy and Peter. We always leave feeling well taken…read morecare of with a high quality item in hand that fits perfectly. The selection is really good and if they don't have what you need they are more than happy to order it for you. The prices are competitive, especially when you factor in the service you get. Great store!

Service was excellent. Selections that time were fairly limited, but I would assume it has gotten…read morebetter by now.

first time at this store and was impressed with the wide variety of merchandize for outdoor…read moreenthusiast to include campers and hiking folks where this is a focus customer for this business. Price points are all over the map from what I can tell from budget friendly to ultra premium gear. All the big name ultra premium brands are here as is the budget friendly REI branded equipment that is very well regarded and highly rated in its own right . If you are into camping or hiking and looking for four season gear than this store should be nirvana for you. Lots of good stuff to see and tempt you where I can only dream of the day I can afford the top of the line gear they sell here (:

Everyone was helpful and knowledgeable. Thanks! I'd recommend this store…read more I found what I needed for my Alaskan trip.

After 4 visits to Hershey's Too Shoes in Novi, there will not be a 5th. 3 of 4 visits in recent…read moretime, staff has been rude and not at all helpful. We visited the shop for SAS Trunk Show this weekend and walked away disappointed and dissatisfied. Staff was rude to customers, each other and the SAS Rep. Both my husband and I knew which styles and sizes we were after, having worn SAS for years. I was told by the store salesman that if I ordered my size and is was not correct I was "stuck with them." The rep said they were returnable. The staff member argued with him. Really! Take it into the stock room. We wanted to purchase at the Trunk Show to save $15 each pair. At $140 - $180 average, it is a good deal. I witnessed one staff chastising another for not following up on a phone order since the customer was calling again "chomping at the bit". My husband picked out a style in the men's section, only to find women's stock in the boxes. Not surprising, it is s little disorganized. Instead of our 2 or 3 pair order, we left empty handed. I had a quick word with the rep and explained that we refuse to order from the store, as we do not want to deal with the rudeness. I realize the discount was for the trunk show, but we prefer to order direct from SAS. I intend to call them Monday in San Antonio to talk about this issue. This store is a poor representation of a great product. This is an American manufacturer that should be supported. I felt bad for the rep. He was stuck there all day. Take my advice, The Shoe Store in Brighton and on M59 carry SAS. Go there. From experience, I can vouch that staff at Brighton are friendly and helpful. What a contrast to Hershey's. They must not value customers. Sadly, during a trunk show, it was not busy. That says something. Sorry Hershey's, you are a disgrace. I notice you are hiring. Maybe some female staff would make you more friendly. .

Such a treat to actually shop in a store for shoes instead of online. They have quite a selection…read moreand even offered to special order a shoe for my mom. Store manager is super knowledgeable about shoes. Support your local businesses.

We were in to the store in novi today and then 3 women that worked there were so nice! 2 were…read moreschool teachers! I must say best customer service I've received in a long time! I'll be back! Oh and great selection!

Still one of the best mall in Detroit area and probably in Michigan. All the store is open, plenty…read moreof food options too. Haven't heard about any crime in 12 oaks for years so it is safe. Dicks is going to build a sport emporium in the old Sears vacant area, that will be exciting for locals.

One of the Best malls I have been in the area. I was there on a Sunday and it was packed. The lot…read morewas full. There were no empty stores. It's a beautiful store with great shops and nice mix of people for people watching. I didn't buy anything but I will be back for sure.

This is the Nordstrom Rack across from Twelve Oaks. It's a decent size store. The store was very…read moreneat and tidy. The Nordstrom Racks back home are a bit messier. They had some pretty nice clothing. What I loved most was their huge shoe section. I saw a pair of sneakers that I really wanted, but there was no room in the suitcase. The hubby purchased some soap to use while we were there. They had a lot of bath items and cosmetics.

It's definitely a location where a lot of stuff is out of order and seems just thrown together, but…read moreon some rare occasions, you'll find some great bargains. The service is great and typically smooth sailing, but can be some issues with sale items not ringing up properly. Wish they would rotate out old items and replace them with others more often.