I DSW! The selection is unmatched. Everyone at this location is very professional & friendly. I…read moremistakenly purchased the same shoe twice, and was able to return one of them without incident. The shoes I purchased were the Nike Defy's, very comfy sneaker at a great price.

is so poorly managed. It's ridiculous. The line is 15 people deep. They have one cashier and then…read more a half dozen other staff members aimlessly wandering around the floor. The cashier never calla for help and takes a phone call instead of helping the people in line. terrible store management.

Great apps, great burger and even better drinks here! An amazing aesthetic with great vibes for…read moredrinks with friends or even a date night. Cant wait to come back and try more!

Always buy our children's shoes here. I love that they will actually measure their feet and confirm…read morethe fit.

Everything looks good but also everything is expensive and nothing is on sale…read more I guess the craze for Stanley cup is over because they have all the color in stock upstairs. They have a lot of people working but I don't see a lot of customers.

This is a big store, the bigger DSG I have ever been to. It's a sporting goods paradise…read more I was here once before and upstairs. They have canoes and stuff on the second floor. There's a short lap track on the first floor by the shoes to try out a pair so trainers. They did get rid of their guns. Their sales section is up on the second floor. I have a huge selection of canoes and kayaks too. They have so much stuff, it's mind boggling. They even gave gold bling putter covers. Evidently Saturdays are for the boys. I must have missed that memo. They have wading boots that are taller than me even. 4-wheeled golf carts that are as big as a stroller and fold down like a stroller too.

My chiropractor had recommended going to the New Balance #4023 store in Farmington Hills, MI. to…read moreget shoes. I had bought a pair of a style #840 in white leather. Theses shoes were in need of replacement, therefore I had called New Balance and asked them what was the model number they gave me #928. I proceeded to the store and was greeted by the representative , Christian Kovach. I told him what I needed based on my call. He also gave me a model to consider. He proceeded to bring the shoes and assisted me with putting them on and adjusting the ties. This is was very impressive. Most stores just hand them to you and provide no assistance. I am a senior citizen and find the new generation somewhat lazy but Christian proved to me that people do care and want you to be happy. I then proceeded to the other style #880 in black. I was surprised they felt also comfortable and gave a second option. I want to commend New Balance for hiring Christian Kovach. He deserves a big raise. He represents your store very well, he is very confident, courteous and professiona. I will recommend to my friends and family where to go for shoes. Thank you Christian.

The staff are incredibly helpful! Especially Jeremy and Peter. We always leave feeling well taken…read morecare of with a high quality item in hand that fits perfectly. The selection is really good and if they don't have what you need they are more than happy to order it for you. The prices are competitive, especially when you factor in the service you get. Great store!

first time at this store and was impressed with the wide variety of merchandize for outdoor…read moreenthusiast to include campers and hiking folks where this is a focus customer for this business. Price points are all over the map from what I can tell from budget friendly to ultra premium gear. All the big name ultra premium brands are here as is the budget friendly REI branded equipment that is very well regarded and highly rated in its own right . If you are into camping or hiking and looking for four season gear than this store should be nirvana for you. Lots of good stuff to see and tempt you where I can only dream of the day I can afford the top of the line gear they sell here (:

Everyone was helpful and knowledgeable. Thanks! I'd recommend this store…read more I found what I needed for my Alaskan trip.

Such a treat to actually shop in a store for shoes instead of online. They have quite a selection…read moreand even offered to special order a shoe for my mom. Store manager is super knowledgeable about shoes. Support your local businesses.

After 4 visits to Hershey's Too Shoes in Novi, there will not be a 5th. 3 of 4 visits in recent…read moretime, staff has been rude and not at all helpful. We visited the shop for SAS Trunk Show this weekend and walked away disappointed and dissatisfied. Staff was rude to customers, each other and the SAS Rep. Both my husband and I knew which styles and sizes we were after, having worn SAS for years. I was told by the store salesman that if I ordered my size and is was not correct I was "stuck with them." The rep said they were returnable. The staff member argued with him. Really! Take it into the stock room. We wanted to purchase at the Trunk Show to save $15 each pair. At $140 - $180 average, it is a good deal. I witnessed one staff chastising another for not following up on a phone order since the customer was calling again "chomping at the bit". My husband picked out a style in the men's section, only to find women's stock in the boxes. Not surprising, it is s little disorganized. Instead of our 2 or 3 pair order, we left empty handed. I had a quick word with the rep and explained that we refuse to order from the store, as we do not want to deal with the rudeness. I realize the discount was for the trunk show, but we prefer to order direct from SAS. I intend to call them Monday in San Antonio to talk about this issue. This store is a poor representation of a great product. This is an American manufacturer that should be supported. I felt bad for the rep. He was stuck there all day. Take my advice, The Shoe Store in Brighton and on M59 carry SAS. Go there. From experience, I can vouch that staff at Brighton are friendly and helpful. What a contrast to Hershey's. They must not value customers. Sadly, during a trunk show, it was not busy. That says something. Sorry Hershey's, you are a disgrace. I notice you are hiring. Maybe some female staff would make you more friendly. .

We were in to the store in novi today and then 3 women that worked there were so nice! 2 were…read moreschool teachers! I must say best customer service I've received in a long time! I'll be back! Oh and great selection!

Beautiful mall with lots and lots of options for shopping. I could spend hours in here and still…read morewouldn't have hit every store. I didn't buy anything on this trip. New to this mall so I was really just looking around for my come back visit. Definitely a huge variety of items. Will return soon!

Still one of the best mall in Detroit area and probably in Michigan. All the store is open, plenty…read moreof food options too. Haven't heard about any crime in 12 oaks for years so it is safe. Dicks is going to build a sport emporium in the old Sears vacant area, that will be exciting for locals.

It's definitely a location where a lot of stuff is out of order and seems just thrown together, but…read moreon some rare occasions, you'll find some great bargains. The service is great and typically smooth sailing, but can be some issues with sale items not ringing up properly. Wish they would rotate out old items and replace them with others more often.

Always under staffed, dirty, disorganized. Expect a 1hour wait time to cash out regardless of day…read moreor time of the week you come in.