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    Rei

    3.7 (49 reviews)
    Open 11:00 am - 6:00 pm

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    New hiking shoes from REI, Salomon has a wide shoe.
    Kevin G.

    Friendly staff helped me find a pair of hiking shoes/boots. Having wide feet they helped me with 5 or 6 pairs. Eventually found that Salomon made the best pair for me. Opted to get the 30 dollar membership since I expect to buy some more outdoor items soon.

    Nicole E.

    Recreational activities is right. Sleeping bags are hanging from racks here like pieces of clothing. Gigantically tall standup paddle boards. Variety of bike racks and bike accessories and a few bicycles too. So many interesting items. They even have stroopwafels, love them. Missing them the last 5+ weeks now.

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    1 year ago

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    2 years ago

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    10 months ago

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    3 years ago

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    4 years ago

    Over half the people in the store did not have masks on. Come on REI you can do better.

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    6 years ago

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    8 years ago

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    17 years ago

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    9 years ago

    Knowledge staff who are genuine. Never had bad customer service here. Highly recommend!

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    8 years ago

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    Page 1 of 2

    Ask the Community - Rei

    Are dogs allowed inside the store?

    No

    View All 2 Questions

    Review Highlights - Rei

    The REI team diagnosed the issue due to a broken small part.

    Mentioned in 2 reviews

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    Town & Country Bike & Boards

    Town & Country Bike & Boards

    3.7(20 reviews)
    2.7 mi
    $$$

    Shopping for a much needed new bike post-pandemic was difficult. Slim pickings and still a seller's…read moremarket. After 4 other shops, I ended up far from my home to try out a Specialized Sirrus X 3. It was the right bike for me. If you know what you want, this is the place. If you aren't sure what you want, this is the place. They had it in stock. I was unsure of a medium vs. large frame - of which they had both in stock! This is where Lance got involved. As a trained fit specialist, he confirmed my preference for a medium made sense. Great bike. Great service. But then- 100 miles later, I had an issue due to a manufacturing defect. Long story short, Lance expedited the warranty process and helped me out with a rapid repair. I'm not here to review the bike but I want to add that the issue I experienced is rare and both the manufacturer and the retailer did what needed to be done to give me full confidence moving forward. I tried a lot of bikes. This is a quality brand and Town and Country has a full selection in stock. They are located in a nice strip of town within walking distance of an array of other retail shops. A nice area to visit.

    I have wanted an Electra Cruiser for years, which led me here since it was one of a few bike shops…read morethat carry Electra bikes near me. I've been to several bike shops before, and this is one of my favorites. I never felt pressured to buy anything, and their associates here are KNOWLEDGEABLE. They really know their shit. They don't try to make you buy anything, but rather give their honest opinions. When I was waiting for my bike the other day, I heard them talk someone OUT of buying something and they explained why they didn't think it'd be best for them. If you ask, they'll install anything you buy there on your bike and they haven't charged me for any of it. They'll install bike racks on your car if you want. I've called and asked for prices on a grocery list of things, and I never felt rushed or like I was inconveniencing them. I bought some pannier bags and took them home and I didn't like they way they fit my bike, so I returned them for a full refund - no hassle at all. I brought back a bike mirror that I didn't think worked well on my bike. They offered a full refund but also asked for a chance to help me first - not sure what I was doing wrong when I did it myself, but they positioned it in a way that made it work perfectly fine. I've mostly worked with Travis who is awesome, but others I've worked with are really awesome too (there's a guy there I've worked with a couple times who wears a hat with a bandana face mask [this is during COVID outbreak] and he's really great, but I haven't caught his name). The staff at Town and Country KNOW bikes and they're not simply in it for a commission. I liked my first bike and experience here so much that I bought a second one for my wife and was happy I was able to purchase it here. If you're looking for a new bike and are interested in any of the brands they carry, definitely check them out.

    Photos
    Town & Country Bike & Boards
    Town & Country Bike & Boards
    Town & Country Bike & Boards - One of the smoothest and best cruisers I've ever ridden to date. Spend the money on a good bike you won't regret it.

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    One of the smoothest and best cruisers I've ever ridden to date. Spend the money on a good bike you won't regret it.

    Town-N-Country Bikes - Front store view

    Town-N-Country Bikes

    4.2(14 reviews)
    6.6 mi
    $$$$

    Excellent service and product sales will come back again…read more Informed and fast service and very good service and parts selection.

    Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in…read morefor a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service. Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in for a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service

    Photos
    Town-N-Country Bikes - Rear break pulled apart

    Rear break pulled apart

    Town-N-Country Bikes - Side of the store

    Side of the store

    Town-N-Country Bikes - Accessories

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    Accessories

    Play It Again Sports

    Play It Again Sports

    4.3(12 reviews)
    5.0 mi
    $$

    The first snowstorm of the year happened a few days ago…read more My husband and i decided to visit Kensington Park. We arrived there expecting that there will be sleds, snowboards or skies available for rent. Unfortunately, there was no company around to offer snow equipment for rent on site. Searched on Yelp and found several sports shops and snow resorts that offer equipment for rent. Looking at the rent per day which is $39 per set, we decided to buy used equipment at Play It Again Sports. As we entered the store, there was already a line of parents and their kids at the register. Despite the short commotion, we were greeted by a big and tall caucasian guy. Originally thought he was the only one who worked there. Turns out there were other guys standing on the other side of the store that completely ignored us. A good suggestion for this store is for the employees to have at least a uniform or a nameplate to identify them as an employee. After finishing the last customer, the tall guy came towards and toured us around the store. He answered our return policy inquiry which convinced us into buying the equipment with no hesitation. 14 days return and refund if we are not fully satisfied. He enrolled us in the rewards program to track our order history and easy return. Great service! Speaking of equipment, this location had a lot of options for new and used skies and snowboarding equipment, for as low $20 for the shoes, and $12 poles. The lowest i could find for the snowboard with bindings was around $120. The burton shoes that is brand new was a steal for $80 compared to the online price of $180, minus the box ;-) We saw used frisbees, equipment and apparel for hockey, ice skating, golf and other types of sports. We kinda feel old to start a new hobby at a cost, so this store was the ideal place for us to get second-hand equipment. Will be back for my husband's snowboard and shoes ;-)

    Visited the store this afternoon looking for used hockey skates and gloves for our son with bare…read moreminimum knowledge of what we needed. Jason was awesome! He showed us both used and new equipment and did not hover over us but instead, checked in on us from time to time to see if he had any questions. And we did! Jason answered all our questions. Thank you Jason, I really appreciate you. Top notch customer service! Store selection was great too.

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    Play It Again Sports
    Play It Again Sports
    Play It Again Sports

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    Trek Bicycle Walled Lake

    Trek Bicycle Walled Lake

    5.0(4 reviews)
    7.9 mi

    I want to share a story that ended in a wonderful way. 2 weeks ago I took my fatty to Trek Bike…read moreshop in Walled Lake at 14 Mile and Haggerty. The issue was that I snapped one of my handlebar stem bolts by over torquing. It's one of those horizontal bolts. I actually used a torque wrench but totally screwed up. So I took it in for them to take off the broken bolt and replace it. They said yes we can do that but offered me their Level One maintenance package for $90 that includes a new chain. I agreed and next day I got it back. We rode in Proud Lake (me, Jerry and Lyle) on a Sunday if I remember correctly. But all throughout the ride my drive train was making a grinding noise. So I had to return it to them. They changed the chain to a new one and said it didn't get fixed. So they ordered a new chain ring, I asked them to get the same Absolute Black oval I had in there and they ordered it. It took an entire week to get all the parts delivered. Meanwhile they've offered me a loaner fatty in case I wanted to ride. So this morning I texted them accepting their offer of a loaner if they have not received the chain ring. On my way to pick up my loaner at around 2:00 I got a text saying they received the new AB chain ring and my bike is GTG. So I walked in with a grin on my face but thought it would cost me more money. NO. They replaced my chain, cassette, chain ring with AB chainring and Bottom Bracket. ALL FOR FREE. They said they accept responsibility for all the trouble so it's free. I thought that was the best thing that I can hope for a customer service rebound. So I just want to share, this LBS came through and took accountability for an inadvertent "mistake".

    I've been to this store multiple times and the customer service is outstanding every time! I bought…read moremy bike here last year and you couldnt meet a cooler group of people that will always try to help. We worked with Dane and he was extremely accommodating when our tires were not holding air. He even helped us learn how to use our bike rack correctly, which he did not have to do. If you want to buy your bike from the best people, go here.

    Photos
    Trek Bicycle Walled Lake - Trek Bicycle Walled Lake

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    Trek Bicycle Walled Lake

    Rei - bikes - Updated May 2026

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