This is my first time back to REI in a few years. I was very disappointed with how I was treated…read moreand the lack of professionalism demonstrated by the personnel in the shoe department. We were not greeted nor spoken to in a courteous manner. We recognized the store personnel were busy assisting other customers so we took the initiative to look at shoes and found a design we liked. We brought the selection and waited until an attendant was available. The attendant was rude and condescending in tone, insisting I was mispronouncing the shoe brand name. I found this very unprofessional in how it was communicated as well as she thought it was necessary to bring this to my attention. I didn't appreciate this type of customer service. I will not return to this REI nor recommend it to my friends anymore.

My mountain bike needed some tuning up and Jason did a great job of taking his time and taking…read morenotes before he gave me an assessment of what needed to be done. Based on the things that the bike needed, Jason suggested comprehensive tuneup which did save me some $. Overall, I am happy with the speed at which they worked on the bike. I got a text message that the bike was ready to be picked up. Jason knows what he is talking about. Everything went well.

Why they have a great Selection, they are a little on the higher prices. I ordered a fitted hat…read morefrom them used their sizing chart. I got the hat peeled the stickers off and put it on while on my way out the door, the hat was to big. I put it back in the box did my online return and ordered the smaller size. I got my original order that I returned back saying they wont accept it. Now I'm stuck with a hat that wont fit and customer service just says sorry. That was my last purchase from Rally House

The store is so overcrowded that it's like a maze to get around, it's definitely not ADA-compliant…read more The employee I asked for help from (I think her name was Kylie), spoke to me like I was stupid, and told me to go find another associate. Alix ended up helping me, and he was completely different than Kylie. He was super nice, helpful, and actually seemed to know what he was talking about.

The service was spectacular the Staff are Awesome Selection…read morewas Great Value surprised me Thank you Ms Mariam

What a great experience. We stopped in to use a couple of gift cards. This has been a go to place…read morefor us since 2001. Always good service. Always good selection. No different this time. Tony was the associate who took care of us and he was more than helpful. Very informative and knowledgeable. Very patient with us as we each tried on a half dozen brands of shoes. He was very helpful in pointing out some of the pros and cons of each based on our needs/anatomical features. We were interested to find out that Running Fit was purchased by Fleet Feet and would now be carrying a wider variety of shoe brands. Good info for the future. A very pleasant shopping trip. This is a go to place in my book.

I ordered a Detroit Tigers road jersey with #23 stitched onto it (IYKYK) and the quality of the…read morejersey and stitching is remarkable! Had been looking around for a while for a jersey and came across Vintage Detroit. Ordered the custom jersey on a Saturday and the jersey arrived in Chicago on the following Wednesday. Great service and turnaround. So happy I chose to order from VDC, would absolutely recommend for any Detroit sports fan. 1st class!!

They mailed me the wrong size sweatshirt. I mailed it back per their store policy. I was then told…read morethat they would not refund me in full because they saw "hair" and "dirt" on the sweatshirt. The sweatshirt was literally never worn and I shipped it in a well reinforced packaging. The pictures they sent me that were to be evidence of the so-called damage did not validate their claims. Yet, I still received a partial refund only. Beware of this company.

Everything is stock. Everything is organized. Plenty of staffs in contrast of other comments. Maybe…read morebecause it is summer and more people are working. Their website do have better discounts sometimes. No complaints

I had to go in to get that tag that's attached to clothing so you cant steel it removed, it was…read moreaccidently left on there from an online order. The manager was amazing so thoughtful of me and my time and inconvenience, I was so happy manager Michael Roz was working. He is defiantly an asset to Dicks. Ill buy again with customer service like this! Thank you

Nothing but great experiences here. The owner is really knowledgeable and has been great at…read moreanswering questions, even some girly ones as I've bought gifts for friends here and needed a guys opinion and hockey guys knowledge on. He also does a great job sharpening skates! Oh and the Michigan mitten hats are kickass looking, simple, stylish and they fit great. I always get compliments on mine and asked where people can get one. Great place in the area right in fhia to take care of your hockey needs!

This is an extremely professional business that is dedicated to making hockey and it's players the…read morebest they can be and apparel so they look great on the ice. The owner and it's employees also provide the best tools for skate sharpening and the most amazing customer service in the area.

Thank you for your generous donation of custom t shirts for the Miracle League of Plymouth baseball…read moreteam and great job on the uniforms too. They are just perfect!

If you play sports, this place is like the Mecca! These guys do amazing work on team jerseys and…read morehats! If you've ever played any tournament ball, then you've seen their work! Almost anybody who's anybody owns at least one hat or jersey. The quality is top notch and these guys deliver when promised. Very professional to say the least, when my teams are looking to suit up, we only suit up in DO (Detroit's Own)!

This is a fun store but tries to be too much and too high end for DTP. And young people work there…read morethat I don't think really have a passion for the sports it caters too much for instance I was in there this afternoon for about 20 minutes and was never approached by the associates behind the counter on their phones!!!!! Clothing line is dominated by Patagonia and Kuhl. I'd rather go to REI!

Rob is the best! My teenage son who has been skiing his entire life has a heel spur that made…read moreskiing incredibly painful. Rob knew exactly what to do to the liner and boot to relieve the pain. He definitely knows his stuff! Highly recommend!

It was the best of times, it was the worst of times…read more.. Perani's helped my husband a great deal by adjusting the pitch on his skates and pushing him more onto his toes. This has improved his speed, and reduced his back pain while skating/playing hockey. It is a much cheaper and much more practical alternative to inserts. Unfortunately, whoever got ahold of my skates had no clue what they were doing. I have the good ole CCM V08's with rocket runner blades. Rocket runners were short lived, but instead of swapping out my blade and chassis to the tune of $150, I live with them because overall, I think it's a pretty nice blade and my skates are incredibly light. Anyway, I (or my husband) always ask if the sharpener knows what they're doing because you can't just throw the skate in a normal 3mm jig and go to town. The guy here assured the hubs that he knew what he was doing, then threw the skate in the jig and went to town. Because you can do this with goalie jigs (sometimes), we thought maybe it would be ok. Wrong! I hit the ice for an open skate and something felt horribly wrong. My left foot shimmied, and I felt like I had no control over my feet. I have played hockey for 15 years. I know what a bad sharpening feels like because this wasn't the first time it happened. I thought maybe if I beat on them a bit to dull the blades up it would get better. Wrong again! I could use my right blade okay, but it wasn't the same. When I tried to stop on my left blade (going the speed of a small child who can't skate), I caught an edge, flew through the air, and landed on my wrist. Luckily Botsford ER was just down the street (review on this to come next) and I found out that I did not have a break, just a bad sprain. I brought my skates in somewhere else the next day to get them fixed and (after interviewing the guy on how to sharpen Rocket Runners and being satisfied that he knew what to do) I was advised that my right blade was "usable" and my left blade was mangled. Since my blades have limited sharpenings in them due to their slim nature, the guy said to take enough off to fix it, it would basically be losing 4-5 sharpenings. Neat! Moral of the story- if you have a unique blade on your skate, bring in a questionnaire before handing them over to the sharpeners at Peranis. But, if you need a new pitch, you should be good to go.

The new website is brutally slow. I'm in the market for new skates and had every intention of…read morebuying from Perani's. Since it has changed hands I figured I'd still shop there but found the website unusable. Too bad.

Since I look for a more classic style to wear at work, I should make a trip here more. Easy to get…read morein since it is near a mall entrance with lots of parking. Service is there when you need it. Good selection in all sizes. While the prices is higher than regular clothing stores, the sales help. Quality of clothing means it will last for many seasons of wear.

Employees were unfriendly and almost to the point if being rude! I suppose it's because I requested…read moreassistance so I could get in and out quickly. I was never thanked for my purchase, probably because I didn't spend hundreds of dollars!