This is the Nordstrom Rack across from Twelve Oaks. It's a decent size store. The store was very…read moreneat and tidy. The Nordstrom Racks back home are a bit messier. They had some pretty nice clothing. What I loved most was their huge shoe section. I saw a pair of sneakers that I really wanted, but there was no room in the suitcase. The hubby purchased some soap to use while we were there. They had a lot of bath items and cosmetics.

It's definitely a location where a lot of stuff is out of order and seems just thrown together, but…read moreon some rare occasions, you'll find some great bargains. The service is great and typically smooth sailing, but can be some issues with sale items not ringing up properly. Wish they would rotate out old items and replace them with others more often.

I cannot say enough about how helpful Felicia from the first floor womens clothing was. She went…read moreout of her way to help my mother find the perfect gift. Felicia was professional, patient and very kind! She even called another Macy's to find a size my mom was looking for. Let's face it, finding helpful customer service is difficult in a lot of retail stores these days. However, this store has a wonderful employee! If anyone needs assistance at the Twelve Oaks Macy's, look for Felicia for amazing customer service!

The last time I was here with my husband back in October 2016 to pick up my final dress for a…read morewedding, we strolled around while we were in town. The customer service workers were extremely rude and unprofessional, made a big mess without following up on what we picked. The dress was beautiful but the material wasn't the best! My parents came with us to recheck something; nothing else was available. No one deserves to get disrespected or be mistreated like an animal! Everything turned out downhill from this shore! Nothing else to describe more!

Horrible Santa Reservation System - Children Left Disappointed…read more I prepaid and made reservations for a 2:30 PM visit with Santa today at Twelve Oaks Mall for my 8-year-old daughter and her friend. When we arrived there were two lines--one for reservations and one for walk-ups--but absolutely no organization whatsoever. No one was actually checking reservation times, so people with later time slots could have easily been standing ahead of us in line for all we know. We stood in the "reservation" line for 25 minutes with zero movement, and when we finally asked, the manager told us they were still on 1:30 PM appointments and were not actually checking appointment times until you got to the front of the line- not sure what good that does. She even admitted things were not set up correctly and things were not running smoothly, but had no explanation as to why no one was checking times when putting people in line. We unfortunately had to leave because we had already waited with no progress and two disappointed little girls who didn't even get to see Santa. And after all that, they told me no refund was possible even though they clearly weren't honoring the reservation time I paid for. Very poor organization, very disappointing for kids, and extremely unprofessional to take payment up front without providing what was purchased. I really hope management sees this, because this was NOT at all the magical Santa experience we paid for. I would absolutely not recommend booking here based on today's experience.

One of the Best malls I have been in the area. I was there on a Sunday and it was packed. The lot…read morewas full. There were no empty stores. It's a beautiful store with great shops and nice mix of people for people watching. I didn't buy anything but I will be back for sure.

My review is primarily for the shoe department, but I like this store a lot overall…read more I had an exchange for an item that is not sold in stores. I anticipated having to return the shoes and buy them again online, but the sales associate swiftly explained that she could do a full exchange and have the correct size sent to me without me having to lift a finger (or charge my card again! Yay) The whole process was done in 3 minutes, and the new shoes are already on their way. I wish the fragrance department carried more brands (le labo, Diptyque, more products from the nue co), but there's also lots to peruse in that section as it is. Friendly and prompt service make this a great shopping experience.

Going downhill fast! Very disappointing trip to Nordstrom yesterday. After purchasing a dress on…read moreclearance from the juniors department, I realized they had left the plastic piece on the dress that can only be removed by the store. The second floor had next to no one available anywhere. I went to the juniors department, where I had purchased the dress, and was met with an associate who was on a personal call, and then very curtly told me that she "could not help" because she was now clocking out after concluding her personal phone call on her cell phone. I had to wait for her to wrap up her personal call before she shared her message of not being able to help with me. She then sent me to the other side of the store and said they were plenty of registers open. Well, not exactly. I did come across a nice associate, who was apparently in training, but she, too could not help me. She left to try to find someone who could help me. Another employee in training explained to me that it was not the employee in training's fault that she couldn't help me. I explained that I understood that and was then met with yet another Nordstrom employee, who appeared confused about my request. He, too, was going to get someone, or he said I could go to Customer Service. I decided to go to Customer Service where I asked if they could remove the plastic piece, and if she could check if there was another size in the dress as the original was slightly too big. While she was explaining to me that it was sold out, she actually opened up a piece of candy in front of me and started eating it. At this point, I said, I just wanted to return the dress altogether. All of this hassle for a one item return. Add to that, the reason I even went back was because they had left the large plastic piece (theft deterrent) on the dress. it was such a lackluster and disappointing visit to the store. I actually prefer Macy's at this point as they have far more help on the floor and they have a better energy in their store. The energy inside of Nordstrom was flat, and no one seemed excited or happy to be performing their job. Very disappointing experience. Based on this experience, I have decided that I am no longer a Nordstrom shopper.

Our visit here for holiday shopping was a mixed experience…read more The Pros: There are a lot of items here, the shoe department is well maintained, the jewelry gift box area is pretty well stocked, and the prices are reasonable. The Cons: The many items are not in the correct areas (mens clothing in womens clothing areas, toys and household items in the womens clothing area, etc.), broken and damaged items are found in the sellable merchandise (they should be swept away and unavailable from customers accessing them for purchase), the lines here are SO LONG AND SLOW for checkout, and there are maybe 4-6 employees working the whole store. Overall, I may not try out this location again.

In search of sweatpants for my acupuncture sessions. Only seeing the yoga pants around here i my…read moresize. Sweatpants all out due to the pandemic? No night shirt in my size either. This must be why I rarely find things for myself here. Not finding much polo shirts or sweaters either. The faux fur chenille throws are super soft, thin, but so cozy and smooth. Not sure how they would wear over time though, seem a bit skimpy. Their home goods section is fun to take a browse through for a turn.

Stopped by to pick up some gorilla glue for some rubber piece that is coming lose off my door…read morehandle. Picked up some nuggets for the staff and some car air freshener for the car too. Hawaiian Aloha smells nice and reminds us of our trip to Hawaii last week. Self scanned and was in and out quick. There is only 1-2 registers that. Mostly self-scan available.

Thier pick up option s one of the best solutions for busy ppl... they stuff their sleet ie fruits…read moreand vegetables are fresh too... a best way to save time every week month or when ever we need groceries... Oly thing s avoid rush hours like evening 5 to 7 ... other wise thy get our order quite fast...

I'm very glad for Meijer being near us, and wish they would open a location in Cheboygan also!…read more Their food and majority of items are always consistent quality vs Walmart and its continuous overseas items they sell. They have way more organic available, and the fresh fish counter is a huge bonus, with local whitefish, walleye and other locally caught items. They also sell ground Venison and Elk regularly...SOLD!! This company is a Michigan based business and Im all about supporting local places versus big box stores when available. With hopes they expand further --after arguing with the city of Cheboygan to pay THEIR OWN utility upgrades-- we will continue to shop here weekly vs Walmart.

I stopped by to look for some items for our store…read more Looking for a coffee maker mat, small space microwave and small space toaster oven, utensil caddy, plastic knife, trivet, wall hooks and maybe an oven mitt. Wasn't finding any styles, colors or specific items that I had in my head. It's still a decent one stop shop for most things.

They are remodeling this store at the moment. I used to come here all the time and this last time I…read morewas not impressed with the selection of clothing, I prefer the Ann Arbor location instead. There were a lot of staff present but hardly any merchandise, just not impressed with the selection.

I really miss this store now that I live in the Phoenix area. Why isn't there a store out this…read moreway? Their items have always been fashionable and high quality.

The store looks like it's a newly refaced or a new build out. I'm so used to the big balls at the…read morefront of the entrance being red, these are the same colors of the building. Doesn't look like the usual Red target that I'm used to. I stopped by to look for several items for our store. A small space microwave, toaster oven, trivet, oven mitts and pads, utensil caddy, tongs, spatula, 3M hooks for hanging items in the kitchen and break room area on the wall and whatever other items I could think of that might be good for our break. I wanted the Black and Decker microwave, but they had none, so I ended up with the Kenmore instead. Although I wasn't able to find the coffee maker pad, I was looking for or the utensil caddy. I'm hoping I can improvise with other items instead. $260 later. I got just about everything on my buy list.

Today I flew in from Tampa to Michigan in extremely cold weather. I was rushing to prepare for a…read more3:00 PM professional event and realized I had accidentally left my cell phone charger at home. I arrived at Walmart around 2:46 PM, quickly grabbed a phone charger, and stood in line at the electronics register behind another customer. After waiting in line patiently, the cashier waited until it was finally my turn to inform me, "Oh, you can take that up front. He just had something locked." This meant I had to walk all the way to the front of the store again and check out there, which defeated the purpose of waiting in the electronics line. The issue isn't the direction to pay upfront -- it's the lack of proactive communication and customer consideration. If the cashier had simply informed me before I waited, I could have avoided unnecessary delay while already pressed for time. Customer service means being clear, helpful, and considerate. A simple statement like, "you can pay for that up front so you don't have to wait here," would have saved time and shown professionalism and courtesy. I am submitting this because I believe customer service training in awareness and communication would greatly improve customer experience. I wasn't asking for convenience, just basic courtesy. Thank you for your attention. Sincerely, Colleena Hernandez

This is an Amazing Market! The selections of produce and meats were displayed very tasteful . We…read morealso purchased flowers with the knowledge and assistance from the floral lady, Ashli. This is our new favorite Market!

Love working here overnight for extra money for the holidays!! The overnight lead team are…read moreamazing!! They really work hard here!! The management here at night work really hard! They all deserve a raise!! If you're looking for a great overnight job, look no further than this Meijers in Northville!! Another huge plus.... Discounts!! Another one you often get recognized for the hard work you do here. I have only been working here part time since July and I have gotten so far TWO $100 gift cards for working so hard here! They really do go out of their way to recognize you! You also get to listen to ear buds while you stock the shelves! As of right now we are hiring! Also the night flies by very fast! Plus as a bonus you get to meet me! Lol!