I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

This is a great business run by a great, honest, Christian family. Here's what they did to my 5…read moreyear old Dell desktop: 1) Removed some very stubborn malware 2) Updated the operating system from Windows 8.1 to Windows 10 3) Installed a new, digital high speed hard drive. With my senior discount, they did all this for $138, which included a great 1 year warranty on their work. They also sell new and used computers and computer accessories.(i.e. a used 17 inch monitor for $39.) They are also very active in their community, donating time and material to many local charities. Please keep them in mind for all your computer needs. Sincerely, Dave S.

This is a great place to buy a good computer and also if you need work on your computer. Ben is…read moregreat at repairing it. He got mine running great!!!

Went out of way to make sure computers work before installingread more

From the owner: At PC's Inc, we specialize in computer troubleshooting and repair. We offer Enterprise Quality…read moreService for the SOHO, Small and Medium business. We also offer network installation, consulting, new systems and installation. We only offer Onsite service for the convenience of our customers.

This business is not at that location. Wasted gas and time driving there because there's no phone…read morenumber to try and reach them.

I have to say, that when you have a damaged item, it is refreshing to go somewhere that has…read moreexcellent customer service driven staff to offset the mood you are already in because an expensive item is broken. Jeremy at Geek Fast in Locust Grove was extremely helpful in describing the process and possibilities for the repair. The price was very fair and the turnaround was better than mailing the Galaxy S4 phone in for repair. At the time I was unsure if they were able to even repair these phones. I was pleasantly surprised at how up to date they were with the products and with the diagnostic pricing that rolled into the price of the repair. I called a few other places and their pricing was much higher than here for diagnostics. Thanks again for a small business with great service and pricing that can match or beat the larger chain competition. I would much rather take my business to someone that obviously appreciates it more than large corporations do! :)

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

I completely recommend this company. This was my first experience with the company and I came in to…read moresee if they could replace the battery on my Samsung book 12. Nicole was very informative and consulted with her boss to ensure the correct resolve. Because of the make, model and structure of the tablet they suggested that I talk to a samsung provider to receive a safer solution and to make the best decision on whether to repair or replace the device. Most importantly she gave me some great tips on trying a new charger to see if that would clear up the problem. I did follow that advice and sure enough it worked. Thank you so much for the customer care that you provided.

So it looks like I may be becoming addicted to Ace Computer. Today I spent money…read more I needed a monitor right away and Andrew brought me one right away and installed it. The prices were completely reasonable. If you aren't making them your go-to computer company you should. I shouldn't even stubbornly attempt doing any of this myself. Call Ace and save hours.

I reached out to Computer Doc on Friday and Cody arrived Monday morning right on time. Within 45…read moreminutes he had my Mac back up and running. The thousands of pictures I have stored on the Mac were still there. What a relief.

Yeah he was awesome. I hope I don't need anything for my pc, but if I do, Tre is at the top of my…read morelist.

They have been a big part of my professional help. They help me to set up my new office when I…read moremoved to a new location. I really would like to thank them for all they have done for me. I just wanted you to know how much I appreciate them. They are fast and totally professional.

The best!!! I'm glad Best Buy canceled the tv installation service last minute without warning and…read morereason why because if they didn't, then I would have never found Tech Guyz. We got a new tv that we needed to be mounted on the wall asap as we had guests coming the next day. When I called, it was about 4pm on Friday and I was able to get scheduled for someone to come at 10am on Sat. On Sat, JJ came and hung out TV. By far, I've never seen anyone whom I've hired to hang TVs do it with such ease, calmness, precision and efficiently. JJ made sure tv was just the right height and he was so sweet and awesome. If you're looking to mount your tv asap but also do it well and feel great, please use Tech Guyz!

I had a wonderful experience with the techs. They arrived on time and were very professional and…read morepersonable. I highly recommend them for your tv mounting needs.