Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

From the owner: Cracked Screen? Battery Dying Fast? Phone Acting Up? Don’t…read morestress — Smart Tech Clinic has your back! Whether it's an iPhone, Samsung, or any other device, our certified technicians fix it fast and right the first time. From screen replacements to water damage recovery, we do it all — with top-quality parts and affordable prices. Fast Turnaround Honest Diagnosis Satisfaction Guaranteed Call Now: 678-869-1152 Open 7 Days a Week – Your time matters, and so does your phone! Don’t let a broken phone slow you down. Call Smart Tech Clinic today and get your device working like new again.

One thing for sure, when it comes to me and my laptops I'm going to always have an issue. I have no…read moreidea why, and it's not my fault, however... I do. Nonetheless, time after time, The TKS Group has always been able to resolve my issue. The customer service is stellar. They have always understood my issue, been able to diagnosis it correctly the first time, and get it resolved in a timely fashion. As service is a dying breed, I appreciate the fact that the TKS team is knowledgeable and service focused and I'm not forced to choose one. Also, I never feel pressured to get anything I don't need. I go in for my repair. They repair what I need. Anything that comes up of concern they will advise, however, there's never any pressure to "act now" and I truly appreciate that. TKS Group is amazing and I am a customer for life!

I had a bad experience with this business a few years ago because the repairs work on my TV did not…read morelast long and the repairs price was too high. I gave the owner a working tv to sell for me, they sold it and never received the percentage of the money they should give me. The owner kept the whole money after selling my tv and told me he threw the working tv in the garbage.

Wow I've never experienced a place like this. This company…read moreshould be shut down! The customer service is terrible. If you bring your device here, you will get it back in worse shape than before! Just save yourself the trouble and go elsewhere!! I mean look at him arguing with customers in his page...smh

I'm a Hollywood actor and can't be without my phone at ANY time. My phone started tripping big…read moretime and wouldn't charge on any charger, I phone MrFixItTheTech and he swooped right on in with the cape and did his thing. Isaiah was ON POINT with same day service and he is EXTREMELY professional! Thank god, I've got my cell back and I'm back in business. You won't go wrong with him.

Isaiah provides great customer service and is very knowledgeable on phone repair. He was able to…read morerepair my broken front screen on my Samsung phone in one day. I highly recommend his business to others who can not function without their phone for more than day! Thank you Isaiah

Awesome customer service, had my battery relpaced in a timely manner, I would be a returning…read morecustomer if need be. JT

I went for a screen replacement and battery repair , came out with no working face id when i went…read morein WITH it working . no responsibility was taken , even AFTER i called a real apple technician and was told that shouldnt have been damaged if i went in with it working AND if it was done correctly . im disappointed because i was referred here and had gone once before for a spotless front screen repair but its obvious thats all you can get done here without walking away missing something that was perfectly fine when you walked in . AND this is not the first review saying something along these lines of you go for one thing and another thing appears . edit: and than about a hour later , calls me and texts me to harrass me about a service not well done on her end when all i wanted was the issue fixed or responsibility taken to which i was told "ive been doing this ten years" amongst other smug things that were just unprofessional all around . To call and text your "client" after the fact is unprofessional and very telling that you made a mistake and arent humble enough to admit . wont be referring anyone anymore