I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

Needed my computer fixed as quickly as possible - he came a couple hours after I called on a…read moreholiday and was right on time. Professional, efficient, and did more than I expected him to. Highly recommend.

Jon does an awesome job finding the core issues that are causing your computer to be slow, noisy,…read moreor otherwise uncooperative. He is patient and explains the issue without judgement, and he is quite personable. I have used him several times, and he responds quickly to your call, text, or email. He will come out to your house or office. His prices are reasoble, and he does not surprise you with unexpected charges. Jon is the guy you need to call!

This business is not at that location. Wasted gas and time driving there because there's no phone…read morenumber to try and reach them.

I have to say, that when you have a damaged item, it is refreshing to go somewhere that has…read moreexcellent customer service driven staff to offset the mood you are already in because an expensive item is broken. Jeremy at Geek Fast in Locust Grove was extremely helpful in describing the process and possibilities for the repair. The price was very fair and the turnaround was better than mailing the Galaxy S4 phone in for repair. At the time I was unsure if they were able to even repair these phones. I was pleasantly surprised at how up to date they were with the products and with the diagnostic pricing that rolled into the price of the repair. I called a few other places and their pricing was much higher than here for diagnostics. Thanks again for a small business with great service and pricing that can match or beat the larger chain competition. I would much rather take my business to someone that obviously appreciates it more than large corporations do! :)

Justin Gadlage the owner has been great to work with on my various desktop problems in every respe…read morect. He helped me extensively on some complex problems related to Win 11, setting up a refurbished pc i bought which had some technical issues and a host of other important problems which came up. He was always very prompt, thorough and personable , and was not overly technical in explaining what we needed to do and why. His fees for what he did were very fair in every case. ! I wouldnt use anyone else for any computer problems i have and i have been fixing my own pc problems without help for 25 years so i dont call a PC technician unless i am really desperate!

When I dropped off our old Lenovo laptop with Justin I figured it was a lost cause. We couldn't…read moreeven get any sound to play, had glitches out the ying, yang basically couldn't even play solitaire on it. Justin had it for one day and was able to get the sound back on, and fixed a few glitches. After confirming with me, we ended up wiping the hard drive and came up with a plan that honestly I couldn't believe the was so affordable! He purchased some software that he quoted me, but in the end I didn't need - so the cost was even less. Oh and I had it back in 5 days, probably would have been sooner, but life got in the way (on my part). I was so pleased we gave him a small tip and will definitely be referring him to everyone I know for computer repairs in the future!! Thanks again Justin

Less than a month after I got my daughter's iPad screen fixed by this company, her screen cracked…read moreagain in the same exact spot. She did not drop her iPad , she didn't do anything to it and it literally just cracked indicating that this company does not provide quality work. I paid $135 to get it fixed 3 weeks ago and when I called the the refused to repair it for free. They charged me the same amount that I paid 3 weeks prior. I wish I would have gone with a company that stands by their "quality" services. I am getting her iPad repaired by another company from now on.

No better place in McDonough to get your electronic device repaired. Bring your phone, tablet or…read moregame station! Doesn't generally take longer than about an hour. Great technicians who know what they are doing and are friendly.

I would recommend Dave to anyone who need's their computer repaired. I dropped it off in the AM and…read morehe called and let me know the problem and I purchased a new tower from him. Very reasonable he will be my new go to guy. Thanks Dave!!!

I would recommend him to anyone needing computer repair or maintenance. He's very knowledgeable,…read morequick and reasonable. I will certainly give him more business!!

This young lady is A+ service tech. She attempted to repair my MacBook pro. Well, it was more of a…read morebigger issue; however, she kept abreast each step of the way, professional, polite, and knowledgeable.able. Will def use her again

Amazing service! I contacted Cassandra last week for help with my computer. She was extremely…read moreresponsive, and I scheduled an appointment for the same day. She had my computer fixed in less than an hour, and was so helpful and personable. I am so happy to have found a knowledgeable technician so close to home , and will definitely be using her in the future for any other issues that arise.

My 2015 Mac Book Pro had the dreaded spinning beach ball after logging on and would not go away…read more The first computer repair shop that I took it to said it was probably the logic board and wasn't worth repairing. I did some other research on other repair shops and saw some good reviews for the Mac Boys. Cam was really friendly and called me back several days later and told me the hard drive was bad and that he could replace it for $228.00. That was much better than having to buy a new computer for what I needed it for. I highly recommend Mac Boys for your Apple Computer Repair needs.

This young man is just STELLAR! He helped me get my Mac up and running in a short time for the…read moreright price! He had a smile and an amiable customer service personality. It was worth the drive to receive such quick and personal service. I haven't written a Yelp review in years, so I am DEEE--LIGHTED to "glow up" this business. We can help all entrepreneurs by patronizing them because they can offer services that the corporate store will not. I highly recommend Mac Boys in Rex, GA. Sheryl from Cali