I was hoping that he could retrieve some information from my old laptop but these software…read morecompanies make it very hard to do. If you're not a forensic computer specialist, non one is going to be able to repair a hard drive. It's not worth the time and effort and it's too costly.

Very unprofessional and rude clerks without a sense of bare minimum customer service…read more This is my first time ever reviewing anything on here and there is a reason. I came in June 6th, paid my $200 dollars and told my repair would be done by the next day. I come the next day and am told by the clerk that his manager may not have ordered the part and he hasn't spoken to him. I then asked if he could call the manager and he said no. I asked why not and he repliedhe cannot tell me why he cannot call his own manager. At this point I was confused on how any business refuses to let you speak to a manager and can't even get a reason. Then he told me I call back on the following Monday for an update. I declined and asked for a refund after having to threaten to call the police to get my phone back from their inventory. A truly strange and negative experience.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

In quirky little Hapeville, a few blocks off the ATL airport runways, you'll find this quirky…read morelittle computer repair shop. The owner collects vintage computer and tech objects, and they're all in the shop for you to peruse. Yes radios DID contain large vacuum tubes in the mid 1900s. Or something. That's well and good, but you're not looking for a museum. You need your computer fixed, and all I can say is they've done well by me. I've had or three computers assessed or repaired here. Also purchased a used battle axe of a Dell laptop from them which has served my needs very well at a reasonable price. I dropped said computer a few days ago, so I'll be heading back over to see if it can be fixed or whether I need a new used one. My husband thinks I'm nuts for not just going to Best Buy but I'm terminally cheap and also that's just too easy. Or maybe too hard at simply compute you're getting help from folks who know what they're talking about who have the time to talk to you about it. No it's not the corporate branded experience and Yeah. It's kinda dusty, but if you're looking for quirky competent tech help, mosey over to Main Street in Hapeville and check them out. You'll get a lesson in tech history at the same time.

AMAZING - FAST - Inexpensive…read more Friendly staff quoted me a price in Seconds. Told me they had the part in stock. They then said have a seat. 10 minutes later I had my phone back good as New!!! You will eventually need these guys, if you have a smart phone. When you do you won't be disappointed! Great customer service!

This place , and the Owner Desmond were the worse service I've recieved in a long time. 2 weeks ago…read morei had my phone "fixed" by ( Desmond's) son , and a few days had to return due to the lifting of the screen. Desmond then attempted to re-do the work that his son did, which was no longer than 10 mins. A few days later the screen began to lift again and a small crack came due to the lift. I returned to the store and the son told me " he didnt fix my phone, he didnt remember me and how he was working so it couldnt have been him to fix it " SMH!!! Once going to the store , the owner told me it would be another 75 DOLLARS to fix the screen " because i dropped it" He then took the next step to PHYSICALLY GRAB MY PHONE from my hand , TELL ME TO GET OUT and PLACED MY PHONE OUTSIDE ON THE GROUND.. I suggest no one to EVER due business with Desmond or COMPUFIX ever!!

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Venue: Computer Man LLC…read more Decor: Like a Computer shop would look when you visit one Service: Friendly, Knowledgeable, Great Environment: Small Business Food: N/A Prices: Depends what you purchase. They are fair. Not the deal of the year for most items but it won't kill you. Conclusion: Definitely is a small business you want to support if you are from or reside in the area. If you have a computer, laptop or electronic issue due to performance - unless you have a warranty where you originally purchased your item, you may want to holla at the Computer Man. This man knows what he is talking about. He has the ability to quickly diagnose your computer issue and even provide same day service. My only issue is availability via the hours. However, outside of that, definitely trust his services with your electronics. He is affordable and reliable. Overall: B+

The computer repair man was great. He was extremely well-versed in computers and help me sort out…read moremy problem quickly. I would highly recommend going to him for all of your computer repair needs.

I completely recommend this company. This was my first experience with the company and I came in to…read moresee if they could replace the battery on my Samsung book 12. Nicole was very informative and consulted with her boss to ensure the correct resolve. Because of the make, model and structure of the tablet they suggested that I talk to a samsung provider to receive a safer solution and to make the best decision on whether to repair or replace the device. Most importantly she gave me some great tips on trying a new charger to see if that would clear up the problem. I did follow that advice and sure enough it worked. Thank you so much for the customer care that you provided.

So it looks like I may be becoming addicted to Ace Computer. Today I spent money…read more I needed a monitor right away and Andrew brought me one right away and installed it. The prices were completely reasonable. If you aren't making them your go-to computer company you should. I shouldn't even stubbornly attempt doing any of this myself. Call Ace and save hours.

Had some serious problems with my home computers and JMX was recommended to me by a friend. They…read morewere able to come out to my house pretty quickly after I called and they were very friendly and easy to deal with. Fixed problems I was having with my computer running slow and got my internet working again. Everything was quick and they even did a good job explaining what they did so I (hopefully) won't have to deal with it again.

From the owner: JMX Services specializes in helping small businesses and residential customers with their…read moreinformation technology (IT) needs. Our motto is "Simplifying IT" and that is what we do. We make it simple. We offer IT consulting, sales, service and support. We custom-build desktop computers and servers. We repair and upgrade all major computer and laptop brands. Whether you're having trouble with malicious software like a virus or malware or you need wireless in your home, JMX can help you. We have reasonable rates ($21.25 per 1/4 hour). We offer onsite, drop-off and remote support.

One thing for sure, when it comes to me and my laptops I'm going to always have an issue. I have no…read moreidea why, and it's not my fault, however... I do. Nonetheless, time after time, The TKS Group has always been able to resolve my issue. The customer service is stellar. They have always understood my issue, been able to diagnosis it correctly the first time, and get it resolved in a timely fashion. As service is a dying breed, I appreciate the fact that the TKS team is knowledgeable and service focused and I'm not forced to choose one. Also, I never feel pressured to get anything I don't need. I go in for my repair. They repair what I need. Anything that comes up of concern they will advise, however, there's never any pressure to "act now" and I truly appreciate that. TKS Group is amazing and I am a customer for life!