I was hoping that he could retrieve some information from my old laptop but these software…read morecompanies make it very hard to do. If you're not a forensic computer specialist, non one is going to be able to repair a hard drive. It's not worth the time and effort and it's too costly.

Very unprofessional and rude clerks without a sense of bare minimum customer service…read more This is my first time ever reviewing anything on here and there is a reason. I came in June 6th, paid my $200 dollars and told my repair would be done by the next day. I come the next day and am told by the clerk that his manager may not have ordered the part and he hasn't spoken to him. I then asked if he could call the manager and he said no. I asked why not and he repliedhe cannot tell me why he cannot call his own manager. At this point I was confused on how any business refuses to let you speak to a manager and can't even get a reason. Then he told me I call back on the following Monday for an update. I declined and asked for a refund after having to threaten to call the police to get my phone back from their inventory. A truly strange and negative experience.

Professional, friendly and efficient. He fixed my laptop in about an hour. He was prompt and kept…read moreme posted the entire time. I highly recommend him for all of your computer needs

I took my HP laptop to Mr. Smitty and he did an amazing job--and he was fast. I actually called and…read moregot an appointment on the same day my laptop was serviced. He's very professional, friendly, knowledgeable and has fair (really good) pricing. I will definitely recommend him to friends and family and if I have another issue, I will definitely return as one of his customers. P.S. He's a dog person, too!

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Venue: Computer Man LLC…read more Decor: Like a Computer shop would look when you visit one Service: Friendly, Knowledgeable, Great Environment: Small Business Food: N/A Prices: Depends what you purchase. They are fair. Not the deal of the year for most items but it won't kill you. Conclusion: Definitely is a small business you want to support if you are from or reside in the area. If you have a computer, laptop or electronic issue due to performance - unless you have a warranty where you originally purchased your item, you may want to holla at the Computer Man. This man knows what he is talking about. He has the ability to quickly diagnose your computer issue and even provide same day service. My only issue is availability via the hours. However, outside of that, definitely trust his services with your electronics. He is affordable and reliable. Overall: B+

The computer repair man was great. He was extremely well-versed in computers and help me sort out…read moremy problem quickly. I would highly recommend going to him for all of your computer repair needs.