Absolutely amazing! My husband and I both go to school full time, so between school, studying, and…read moreeveryday life, keeping up with a deep clean can be a lot. We decided to hire Natalie's Cleaning and I'm SO glad we did. They did such an amazing job with our apartment. Everything looked and felt so clean, and you can tell they really took their time and paid attention to the details. Walking back into our clean home honestly felt like a weight had been lifted off our shoulders. Now my husband and I can actually relax this weekend instead of spending our free time cleaning. They were also very kind and professional, and the price was completely worth it for the quality of the work. We will definitely be using them again. Thank you so much!!

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

We love their cleaning service! The team does a wonderful job and we're always happy with how clean…read moreand fresh our home feels afterward.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

These people are amazing! The team arrived on time, and they were very nice and did a very good job…read moreof cleaning.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They…read morearrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen!

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

Update: WOW! What customer service - the owner called right away and apologized for the…read moreinconvenience, offered a partial refund and said he would make sure in the future more cation is taken with these products that can cause this damage. Updating two stars to five! Could have been better. They stained my stainless-steel stove top by using EASY OFF Heavy-Duty Oven Cleaner. The reason I am giving them two stars is this it is more the fault of the product then the maids, but I think they should have been aware of the damage the products they are using could cause. Do NOT to use EASY OFF Heavy-Duty Oven Cleaner and make sure if you don't that no maid service you use does it can cause white spot stains on your stainless-steel stoves.

I was hesitant to start w a new housekeeper since I moved into my remodeled house. But after a…read moreconstruction project started across the street, dust started POURING in and I took the leap. Yelp found me Mint Maids. Thank God! I am a disaster. But I texted Mike, he is amazing at communication, and super flexible. Two of his staff showed up promptly and cleaned everything spotless from head to toe in less than two hours. They were so kind and polite and gentle w my home. I had been nervous about my brand new dark hardwood floors. They took excellent care of them and they look better than they ever have. I'm so grateful I found Mint Maids. I've already booked them again.

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I am so happy I finally found a service that is good and professional. The girls came in and…read morecleaned my apartment for 3 hours and the price was good too. Call them and set up your cleaning they will give you a quote based on the size of your home. I am so happy and totally recommend. 10/10 for me. I will be rebooking for a monthly cleaning.

With all the pressure of having family, in-laws over, and having to do the cooking I am glad I had…read morethee Rosales cleaning service help me out, my house is spotless and, it smells great,!!! and it didn't cost me and arm and a leg :) The crew that came to my house were very professional, respectful and they spoke Spanish and English, big plus since my grandma doesn't speak English :) I am definitely having them come back after the holidays. Thank you Rosales team for a job well done!!!! HAPPY HOLIDAYS!!!!!!!

Wow! I cannot be more satisfied with this company. Right before Christmas it was easy to get in…read moretouch and book ! Reasonable prices and fast service ! It literally looks brand new!!!! Beyond grateful I got recommended this company. Here are some before and after pics.

They worked really fast and left no stone unturned! We called them in the afternoon and they came…read morethe very next morning. It's been over a week and everything is still sparkling! Would recommend, great price for 3 people @ 3 hours.

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

The bookimg process was super easy. I actually used Yelp projects to find them…read more Two lovely women arrived just before the 1-hour window I was scheduled. Karina asked me what I needed and they went to work. They did an amazing job. They were super nice and very efficient. Outsourcing for a deep clean was well worth the money. I'll definitely use them for the next cleaning project I might have.

Great quality work! Communication was smooth and price was fair. Glad they set expectations…read morebeforehand. I initially thought it would take much longer when I booked but they finished right at the projected time. They were efficient and since I was there they made sure to check with me directly for any particulars. Would highly recommend their service.