Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They arrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen! read more

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen through text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded. read more

Amazing! I just moved to Los Angeles, and I still hadn't found the right cleaning service. I called Carmen, and in a reasonable amount of time, she had two ladies out to my place. They were extremely timely, professional, and were beyond thorough in their cleaning. I hardly write reviews, but I thought this was absolutely warranted. So glad I found them! read more

My HouseKeeper - Home Cleaning Near Me

We had them come for a deep cleaning. We moved into a new place 3 months ago, and we have had a lot going on since. We aren't fully unpacked, but the place needed to be cleaned. They did a wonderful job, and they didn't leave everything in random places once they were done like we have experienced with other services. Will go to them again when in need of deep cleaning! read more

I found this through Yelp and they had two women come help, Maria and Rosie? They got my one bedroom apartment done in 4 and a half hours. My place feels so clean. It was $75 an hour so I paid $340 through Zelle. I love that this service was able to be arranged so quickly. I used to use Care.com but this is much more convenient. read more

They were very quick to respond, and I was very happy with how quickly they were able to schedule my cleaning. The cleaning itself was very well done, absolutely worth the price, and I will work them again! Highly recommend. read more

I was so overwhelmed and didn't know where to start. I'm so grateful for all their help yesterday! They made such a huge difference in my home, and now I finally feel like I can think clearly again. Kind, professional, and did an amazing job. I truly appreciate all their hard work! read more

Summary: requested a deep clean for the first time in a while and it was spectacular! Great communication, very pleased with the service. Highly recommend. I reached out to Carmen about a week before I needed the cleaning and to ask some questions. My parents were visiting and I needed someone to save me from the lies I'd told about the state of my house and guest room. She was very clear about availability and even gave me some great advice. Two cleaners arrived to perform what could only be magic and saved me from being a liar, or worse, a disappointment. read more

My HouseKeeper - Before - Home Cleaning Near Me

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So pleased to have found My Housekeeper. Communication for appointment setting was excellent and very responsive when I needed to adjust my schedule and had questions. The cleaners were so nice and extremely efficient and thorough. Will absolutely be scheduling again. Highly recommend! read more

We called My HouseKeeper to take care of our house. We had the pleasure to speak with Carmen. She is very kind, knowledgeable, and quick to respond. Adriana and Yuri did a great job. They were on time, super clean, reliable, and professional. We were very happy with the result and we will continue working with them. Thank you. read more

I've utilized the services of this company on two different occasions. Both times the crews did an excellent job! They worked quickly but were very thorough. The cost was very reasonable. The owner was able to accommodate a last minute request and was quick at responding to any questions/needs that came up for me. read more

Everyone on the team is excellent. Done expeditiously and courteously. Price was very reasonable.

4 days later and im still saying, "oh wow they cleaned that too?!" I requested a deep clean and help organizing and they delivered well! They cleaned areas other cleaners have missed in the past and followed my specific request about certain areas in my house. I definitely will schedule them again! read more

My apartment had been neglected for quite some time, and needed a deep cleaning. Carmen was very responsive and sent over two ladies who were very hard-working and professional. They were friendly and they cleaned up so much dust/soot. They went above and beyond. I really appreciate the service. Previously I've always cleaned my own apartment but as of late, I have not had the energy or time to do this. I'm really glad I found My Housekeeper! I will use this service again. Well worth it! Highly recommended. read more

I've used this service a few times now and have been pleased. They have always been on time and the staff has been nice. Most importantly the staff has been good at addressing any cleaning request I had. Carmen has been great at trying her best to accommodate requested dates. They have officially become my ongoing cleaning service- I'm glad the search is over. read more

So worth every single penny!!!!!!! Carmen & her team are so professional & respectful. The ladies did a fabulous job deep cleaning my unit & I look forward to having them come back as needed. read more

We had another service come out first but weren't super happy. Then we had My HouseKeeper come out and they did a much better job! They are easy to communicate with and the ladies they sent out did a great job. You can tell they really care and they were pleasant to work with. When they left my wife commented on how clean the house was! I'm having them come out on a regular schedule now and I'd definitely recommend them. read more

They are prompt, professional, and the quality of their work is excellent. I highly recommend them.

Delivered as needed, this crew did a very good job. I would be glad to use them again.

Carmen and her team does amazing work! Looking forward to booking the next service! They bring everything and they work efficiently and are extremely kind. read more

Incredible service. Came on time. Brought everything with them. Best job. Highly recommend!

Showed up on time. Very pleasant and hard working. Followed instructions on a big home. Fastest window cleaners I have seen! Well priced. The two of them worked so efficiently, they finished before I expected. Brought their own equipment and supplies. What a find!!! read more

I really wanted to like this company. Unfortunately, it did not work out. Carmen asked me for a review after the first day... I informed her that I would review her company after she had cleaned our home a few more times. I'm always weary of a company asking for a review right off the bat. I lost my housekeeper of 12 years because she retired. It's been a long road trying to find a replacement. I scheduled a meeting with Carmen to go over what we needed. The appointment was scheduled for 8 AM, per her time request. She sent me a text at 7:50a to let me know that she was running behind and that she would be there by nine. Basically assuming that I could just wait around for her. I own a Boxing Fitness studio right down the street and needed to be there to check my 9 AM class in. I'm learning that as a business owner, when Hiring people, first impressions are everything. If a potential worker or contractor is late for first interview, meeting or estimate...just move on to the next. It seems she has deleted our email communication on yelp in an attempt to keep me from locating her company and posting my review. I would only use Carmen for cleanup of rental units, etc. Please do not use her if you need a regular housekeeper. She is training her staff as she goes along. She was also a little dishonest a couple of times. I asked her about her cleaning process. Our home is equipped with video surveillance throughout via our Amazon echo show and home security system. Clearly I asked her the questions for a reason. I saw her on video during the process... Anyway, my main concern was that she had instructed her worker how to clean the guest bathroom. Her worker utilized a Scotchgard green and yellow sponge to first clean the floor, clean the toilet, then onto the countertops. I watched her in disbelief. All the cross-contamination going on in The guest bathroom.... I was absolutely mortified when she moved from the bathroom, onto my white lacquer table...with the same Scotchgard sponge... Can you even imagine? I should have let them go at that point. I did bring this to Carmen's attention and she was very nonchalant about it, simply saying "I let her know." First, this is disgusting. Second, it's a very expensive white lacquer table that was under a minor Re polishing, as I had mentioned to Carmen (takes 12 treatments) which now has to be completely refinished thanks to very fine, Circular indentations of the Scotchgard scrubber used to clean the toilets and the floors in the guest bathroom that her worker used to clean it. Cancellations seem to be a problem with her workers because they canceled on us last minute several times. She told me it was because her workers canceled. The worker that she came with spends a lot of time in the mirror fixing her hair and primping. The result is that her hair, long and colored...is all over the place after they leave. You'll basically have to tell them exactly how to clean because they don't clean on the side of things, behind things or under things. The very basics. She did mention that she cleans the vents and everything when we first discussed however she only cleaned one vent and that was on the fourth time she came to clean our house. They don't clean inside of the oven which seems very basic to me. My oven is spotless. On occasion, it does need to be cleaned... Pots and pans aren't their thing either. I'm a very busy entrepreneur. My home stays clean for the most part. I had hired her to come twice a week and my other housekeeper was full-time and or three days a week... The cleaning is mediocre, at best. I'm sorry to say that they are a tad bit lazy. Again, I would definitely use her if you have a move out, or something like that. I would not use this company for a weekly cleaning... read more

Requested help with my home that was very neglected and Carmen immediately got back to me and scheduled an appointment. I wound up having a second appointment that week and they are booked to come next week. I will be making them a regular routine. All of the ladies that work with Carmen are very nice as well as thorough and very caring with moving things around. They really go above and beyond and my floors have not looked this clean since they were installed years ago! read more

Carmen was very responsive and did an amazing job on the cleaning. She made me feel comfortable and accommodated all of my requests. The cleaning was very thorough she even cleaned under the refrigerator! Thanks Carmen, I'm so happy I found my go to cleaning service! read more

This review is based only on our first cleaning appointment with My HouseKeeper. In short, they did a great job and we are going to give monthly services a shot. Carmen ran a little late but was very communicative and let me know in advance. It's not a problem for me since I work from home. She and her colleague did a great job cleaning and were very thorough. Rarely do I get cleaners who actually put things back close to where they belong. So extra stars for that! read more

We are super impressed with the service we received from this cleaning service. We called them without a lot of notice... And they were very helpful! team Elsa and Betty showed up on time. Our house was extra dirty from all the wind and everything. They did a superb job. Wiped down walls, light switches, dirt in the corner... window sills... They didn't miss a thing. Very professional, and also warm and genuine. Very nice energy. The best cleaners we have had in the three years we have been in this home. Carmen was very helpful and diligent in setting up the service. It is hard to find cleaning people as good as these girls. read more

Carmen and her staff have been my choice of house cleaning for 5 years now. I've even been referred to another service by a friend which I tried twice but it did not compare to the level of fast, thorough and trust worthy service that Carmen and the My Housekeeper service provide. read more

So impressed with this cleaning service! Carmen and her team cleaned our three floor townhouse with such care, detail and efficiency. We are excited about future cleanings. Highly recommend! read more

These wonderful ladies really helped us last minute in cleaning our house. They worked with our schedule and made time in theirs to accommodate. And the cleaning......Phenomenal, they have all the tool and supplies and really get to work! The house was left spotless and we will definitely be using them regularly at our new home. I also need to add, after calling many other local cleaning services in the area they were the absolute most friendliest! read more

Professional housecleaning service. The ladies arrived promptly and thoroughly cleaned our home, including the windows. When I asked the housekeepers to empty the contents of their vacuum cleaner (waste from a previous job) before vacuuming my rugs, they complied graefully. My only complaint is that one of the cleaners chipped the knobs on my cooktop. Even with that, Carmen (the organizer) handled my concerns gracefully and we came to a mutually satisfactory resolution. I look forward to hiring My Housekeeper again. read more

I had a hard time finding someone to clean my place for a "move out" clean. everyone on Yelp had one negative review that turned me off. I wanted to gauge pricing so i messaged them through Yelp and Carmen responded within minutes with cost and availability. I am so happy I made the decision to go with My Housekeeper. My place literally looks like it does when I moved in and I'm pretty sure the leasing office can show this to potential renters right away. Carmen is very communicative and just because she's the boss, it doesn't mean she's out bossing orders. she realized the job needed an extra hand and she came over and helped her employees. That alone should convince you that My housekeeper should be your choice. The minimum is two hours for 2 cleaners. For those of you out there who are trying to assess how much time you will need, My one bedroom apartment (less than 700 sq ft) took 3 hours so plan accordingly. Thanks again to Carmen and the crew at my housekeeper! The provide receipts too! read more

Wow just wow I'm in awe It was ao nice to come home to a extremely cleaned fresh smelling house Carmen had her crew over today for a few hours And I'm so pleased they far exceeded my expectations and I have high standards I had a cleaning lady lined up she canceled and changed date and then canceled again and wanted to change again I said no thanks so i hit yelp looking for someone. On short notice Carmen booked me they showed up exactly when they said they would did an amazing job AMAZING. I can't find any dust in my house anywhere not on the blinds not on the base boards not on the crown molding not above the door jam nowhere. House smells fresh and squeaky clean. They did a awesome job on my wood floors and tile bathrooms I don't even want to use my shower or stove it's cleaner than ever. So happy !! you can't go wrong with Carmen and her cleaning crew she even followed up to ask if everything went as i expected. I immediately booked my next cleaning service with her. 3 Bedroom 3 bath two story house they rocked it !! Thank you Carmen read more

I booked with Carmen 2 weeks in advance. She was courteous and kind. I also texted to confirm the day before and she replied right away. I was hosting a party and had to be sure she could make it. Upon arrival, her and Adrienne got to work. They were very detailed in their cleaning. They worked on my house tirelessly for 3 hours. At the 2.5 hour mark, Carmen advised she had another appointment and that she would be wrapping up. I like that she did that because she just didn't pack up and leave. I highly recommend her and her team. They are professional, kind, and fair with their pricing. Will book again soon. read more

My regular housekeeper was out of town and I was expecting guests from out of town so my daughter gave me a few names of housekeeping businesses to check out and I ended up using MY HOUSEKEEPER and I'm so thrilled that I did. I had only 3 available dates and they made it work and boy did they ever work, I had 3 girls and they really worked hard they were so professional and so pleasant and by the time they left, my house shined. I will definitely be using them again. 10/10/18 read more

Carmen was referred by one of our family friends. Trustworthy, professional but friendly staff. Better experience than any other service we used in past. Competitive rates. I have a 2980 square feet house, 2 stories, 5 bedrooms, 4 bathrooms. I did estimation based on my previous experience with other cleaning services & asked Carmen for 3-person crew for 6 hours. The crew arrived on time. They finished the agreed upon work little too early with extra time left on hand. So, they decided to go beyond the scheduled work & gave extra care to different parts of my house. My wife has been very happy & we will be using Carmen's services regular basis. Highly recommended. read more

Carmen and her team are excellent. I've never used housekeeping services before and i was very nervous about hiring someone to help me do a deep cleaning but I have an 8 month old and boy did my house need it. Carmen was really great and easy to talk to and the ladies that came did a really fantastic job. They worked very hard the entire time and got way more done in 3 hours than I would have been able to do all day! Thank you so much Carmen! read more

My HouseKeeper - They cleaned my gross windows that hadnt been done in at least a year - Home Cleaning Near Me

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I wanted to share my experience after using My HouseKeeper services. With a busy life like most people I find less and less time for house work. I found that I needed help so did some research to find a reliable, professional and hard working company to help me with my house work. I had a great experience and absolutely loved the services provided to me. I received a professional service with great attention to detail. I love coming home to a clean home that I don't have to worry about which gives me time back with my family and a little me time. I appreciate the hard work and also liked the convenient scheduling and availability this business offered. I recommend these services to anyone who needs help with housekeeping. read more

I have been very impressed with Carmen and her team. I tried them out with a deep clean that my place needed after a living in it for a year and a half with a toddler. I was very happy with their work and have hired them to do regular, bi-weekly cleaning services. Every time they leave, I have a huge smile as my house feels wonderful and calm when it's clean. It's worth every penny and don't believe any negative review. I partly chose Carmen because of her response to a particularly bad review. Her response told me she takes pride in her work, and I was not wrong. read more

I just had Ana and Adriana over to my house for a deep cleaning and they were amazing! I'm very pleased with their attention to detail. They did all of those little things that are important to me plus more (ie. windows, my shower is sparkling, baseboards, oven, fridge: took magnets/pics off the fridge and wiped it down, moved furniture to clean from behind, cleaned the oven hood vent (it was gross)). I could not be happier. I'm looking forward to having them back in 3 weeks to help tidy up and clean outside before we have guests in town. Highly recommend (and I'm super picky). read more

My HouseKeeper - Home Cleaning Near Me