Iris is one of the best cleaning services I have ever used. We had to move into our new home last…read moreminute with 2 days notice, and every other cleaning services either had no availability or were up charging me with a ridiculous price. But I'm so lucky to have found Iris. They always have a back up team for situations like me with last minute necessities. The owner Diana was so prompt, courteous and professional. Also the team that came to do the job did an excellent job. Maria and Heidi did an amazing job of cleaning the house and even stayed longer to finish cleaning. They did not rush, was thorough and always asked me if everything looked good. Please use Iris cleaning services for your next house cleaning. You will not be disappointed.

I really wanted to love this company based on their 5-star reviews, and we had high hopes since we…read morehired them for some extra help postpartum with a newborn at home. They were able to get us scheduled quickly and came the very next day, which I appreciated. The arrival window was 12-1pm, but they showed up closer to 1:45. I told the three ladies everything we wanted done: floors, kitchen, bathroom, baseboards, furniture, windows, etc. They got straight to work and were very efficient. I also specifically asked that they use only our cleaning products due to having a newborn and personal allergies. At one point, my husband noticed they were using their own product and had to remind them to switch back to ours. This frustrated me quite a bit, especially since I had mentioned this to the office as well the day before. We had booked 3 hours, but they finished in about 2 hours and seemed rushed overall. A few areas were missed, including under some appliances, parts of the baseboards, the windows, and dusting our console table and dining room table. When my husband reminded them about the windows before they left, it was wiped quickly with a cloth rather than properly cleaned, which felt a bit rushed. I had mentioned the windows specifically when they first arrived, so it was frustrating that they missed it and when reminded, they wiped it down very quickly. Communication was a little awkward. If they had a question, they would call their office, and then the office would call us. I completely understand there may be a language barrier, but it did make the process feel less smooth and made us feel as though we couldn't specify our wants directly. We did ask for a small discount due to the late arrival. They were hesitant, but ultimately took $20 off. Overall, the areas they did clean were done pretty well, and I appreciated that they wore shoe coverings in our home. I just wish the experience had felt a bit more thorough and aligned with the 5-star expectations.

Fraudulent and highly unprofessional. They made multiple promises that were never fulfilled. We…read morewere looking for a service we could rely on regularly, but when it came time to schedule a second visit, they stopped responding entirely. When we finally managed to get in touch, their behavior was rude and dismissive. They had offered a complimentary second service after the initial deep cleaning, but are now refusing to return and complete it. This level of service is completely unacceptable and unethical. I would strongly advise others to avoid this company.

After 15 yrs in a 2 story townhouse moving to rental 700 sq ft condo. 1 month to purge & move…read more Owner of the condo agreed to move-in on Feb 23 (Monday). Upon arrival the condo wasn't move-in ready. Required a deep cleaning among other things. Mixed emotions of anger, disappointment of unsanitary, filthy condo we were calling friends if they can recommend housecleaning business for urgent deep cleaning. Majority were booked except Mayra. She informed us they are booked but can squeeze us in for next day at 6 pm. We agreed. Team of 3 arrived and finished within 2 hrs.. They did an amazing job and the attention to detail the crew put in even placing an emblem on the toilet paper. My wife just cried and was shocked on the difference they made. Price is reasonable and tip provided to all 3 for phenomenon job they had done. Crew was extremely friendly and provide exceptional customer service so much we decided to continue with monthly cleaning service. (Pictures attach can't really show conditions of before or after trust me it was a huge improvement) Thank you Highly recommend.

Update: This company needs to be (and will be) reported to the Better Business Bureau and the NYC…read moreFraud Dept. To further fabricate things about my deceased father's home is unacceptable and this company will be dealt with accordingly. Avoid using this company. HomeMaid NYC left my father's apt in shambles. This is after hours of supposed work. The after is worse than the before and I have never had house cleaners do a worse job than HomeMaid. Worse yet, is that they refuse to take responsibility and fix what was done, even with picture proof.

I am so happy and satisfied with this cleaning service. Before I found HomeMaid I was using someone…read moreI was unhappy with and had to monitor each time to make sure everything I wanted cleaned was clean. No more monitoring. Everything is cleaned perfectly and professionally. The person that cleans my home is professional, pleasant and very trustworthy. I am able to do other things worry free. The rates are also reasonable especially compared to the quality service received. Thank you HomeMaid

I unfortunately had a bad experience with Molly maid. I paid for a move out cleaning and they left…read morespots on the wall and on the floor and the were able to clean it once I showed them but I witnessed them using water. I was expecting them to sanitize my house but there were too many spots that were missed and cleaned with water to say it was sanitized I would be lying. I also paid for the oven cleaning the inside looked great but the top still had grease in it and they did not clean behind or under it. Considering that I went with Molly maid a "commercial cleaner" I expected more from them. I would not recommend them to snyo

I can approve their work ethics everything is by the book. Nothing extra and my place didn't my…read morehome didn't really look clean when they left and almost looked the same if you want anything extra is extra money and I just think that they're standard service should include more should be more customer forward than what it currently is now I was not happy with the service and I would not recommend them to anyone

Amazing service, they are truly fast and efficient. I will be hiring them for once a month cleaning…read moreat the house l.

Lily and her helper did a very nice job doing a move-out cleaning for my 4 bedroom house and her…read moreprice was reasonable. She even was able to get rid of the built-up residue from a bar of soap in my shower. The only reason I did not give this business 5 stars is that I booked a 10 am appointment two weeks in advance, only to be told 2 days beforehand that she was unable to come until 4 pm, with no explanation for why the schedule changed.

I had one job to be estimate so he brings four guys to come in for an estimate not cool and first…read moreof all he came way too early so I would never recommend this guy. I don't care how good he is. You don't bring four guys for an estimate.

Quotes and schedules very easy and cleaning being done quick wit reasonable price. Very easy to…read morework with.

I decided to hire a cleaning company to clean my mom's home. I went on Yelp and sent out several…read moremessages for estimates. Nancy, the owner, replied to my message with a decent price and was available for the following week. Nancy and another person showed up on time to my mom's house. My mom said they looked like Ghostbusters with all their cleaning supplies, some strapped on their back. My mom was thoroughly impressed with their cleaning: bathroom scrubbed, walls wiped down, dusted all knicknacks, and etc. In short, my mom loved their cleaning and I will definitely be hiring Sparkle and Clean in the near future.

I contacted Sparkle and Clean for a quote and availability with short notice. I needed my home…read morecleaned within a few days. Nancy got back to me quickly and not only answered all of my questions but was able to get me scheduled within my last minute timeframe. Yolanda showed up at my house at my requested time (per my work schedule) and spent most of the day cleaning my home from top to bottom and did a fabulous job. I will definitely be utilizing their services again. Highly recommend!

Pricing: reasonable…read more Service: I had previously called in to request a quote for cleaning service fee. The owner sounds like a nice lady on the phone. We made an appointment for her to come over so I can meet her before she comes into my house. However, she never called me back and blew several appointments with many excuses. And when she did finally called me to make an appointment, she flaked out 30 minutes after the appointment was made. Overall impression: disappointed and not very impressed by their flakiness. I find it to be very unprofessional and a waste of my time. I am going to take my business elsewhere. Be warned!

We waited for 45 mins for them, my wife called, no answer and then my wife texted her. A few…read moreminutes later a texted arrive asking if we wanted cleaning services, the text was one of those ones that if you text her they reply , she never planned on coming. They never called to confirm the date we had set for our Saturday morning cleaning and she has not read our messages.

Highly recommend! I booked for a move-in cleaning and Tony and his team had my home sparkling and…read moresmelling so fresh. Outside of the fact that they do an amazing job, they also provide great customer service. As a new homeowner, Tony went above and beyond to help me with issues that I was having in my new home. 10/10 recommend!

DO NOT HIRE THIS COMPANY if you want respect for your time. SHOULD'VE LISTENED TO THE NO SHOW…read moreREVIEWS. I hired Tony to clean a studio unit for me. I was reluctant to send the entire price for the cleaning before hand because usually you just a deposit and I saw some reviews about him not showing up, but Tony assured me that they have more good reviews on Google and that I could trust him. When it came to the day that the cleaning was scheduled, they did not show up and I got no call or text until 11:30am!! When the cleaning was scheduled for 9:00am, so yes I was freaking out for 2 and a half hours thinking I got scammed, not a great feeling especially when I was reluctant to trust them in the first place, wow. When he finally did contact me it was some excuse about how his employees "don't want to work" and that he couldn't contact me because he "has another job". He then told me he wasn't able to clean it until a few days later when I already needed it done urgently. Could've saved time and stress hiring another company. Doesn't matter how well they clean, Tony clearly does not take this business seriously and should just focus on said "other job". I hope you get taken off of yelp, unreliable people do not deserve to run businesses.