Just finished being helped by Kezie and another team member, both were super helpful, kind, and…read morepatient. I did the notary service with them and sent a fax. They were super kind . Keep the good vibes going, made my day much better with their kindness. Thank you both

I paid $270 TOTAL for packaging+shipping for my exact same items from CA to FL through UPS, but…read morethis location wanted to charge me $503 with the extra $280 "large box fee" to ship them back because they insisted on using a massive box. My original shipment used a much smaller box, was bubble-wrapped, marked fragile, and arrived safely. Manager Alex kept calling my 34-inch computer monitor a "TV" and claimed their oversized box was the only option. I even offered to bring my original box, but he refused to pack it and said without the fee they wouldn't bubble-wrap my items and would "for sure be damaged". I had no choice but to get a refund, take everything back, and Uber home. ZERO effort to find a reasonable solution or provide decent customer service. I had to potentially pay MORE for their in-competence of not have correct sized boxes for when someone brings in items to be packed and shipped. Not a good look on UPS and will be contacting corporate about his service.

This place is great! Super efficient and friendly. And they are a convenient all in one shipping…read morestop. I'm new to Miami and after several laborious experiences in other places was very pleased to find Postal Plus where everything seems to go easy and smooth and the staff clearly is happy to help. Such a relief!

I was in need of a convenient and local post office to ship some materials overseas and not wanting…read moreto schlep across town, I walked to the next-door post office. Jose was busy taping up boxes of shipments, but when he saw me come in, I got that old-fashioned, small town greeting you seldom find at a US post office! He ran the prices for me on all the different carriers (UPS, FedEx and DHL) and ultimately advised to go with DHL since it was the cheapest. I then gave him a bigger package to get to London and he insisted I contact FedEx directly and try to ship it back as a "rejected package," otherwise, he noted, "it'll cost $160 to ship regularly from here." I really appreciated his honesty and the fact that he wasn't trying to up-sell me. Next time I'm looking to ship, Postal Plus will be my go to stop. They also offer PO Boxes, faxing, and boxes (for moving!).

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

I never leave reviews. This is the worst fedex I have EVER been to. The staff is sooooo rude. Stood…read morethere for 10 mins while 4 people stood behind the desk chatting. Got visibly annoyed with me when I nicely asked if I could check out at their register. Continued to be nasty and then while I was walking out said they hate working at Brickell because of the people here. I was totally pleasant. I didn't even say anything when they were rude. Insane. No shock it has 2 stars.

This place is absolutely horrible. The service is a disgrace. Their drivers are always late…read moredelivering. It's absolutely atrocious. It's not even fair that they get 1 start they should not receive any stars but you can't leave a review without this.

I made an appointment to have my fingerprints done. There was plenty of availability. I even showed…read moreup ten minutes early, and they immediately accommodated me. I appreciated the punctuality. It was quick and the person who did it was friendly.

I was just here for fingerprinting. The service was good, they were fast and for a good price.read more

Great availability of packing materials here, and much more affordable that your standard UPS/FedEx…read moreoptions! I was helped by Anielke when I came in to pick up 200 cardboard boxes in varying sizes (as small as 6"x6"x6" to 14"x14"x8", and tons of others listed on their websites). Their website is accurate, which made it so easy to print out the shopping cart of items I needed and hand over the list. I didn't even need to purchase in bundles, they allowed to me to purchased the exact numbers I needed! They allowed me to back my U-Haul into the loading zone, and their staff pulled every item for me in under 15 minutes. I just kind of sat back and enjoyed the break. Note, there is a minimum $50 spend here, and your GPS will definitely take you the wrong way to get here, as it's located on a one-way street. Learn from my mistake, turn right onto NW 16th St before Totalpack, and take an immediate left at the stop sign onto a street without signs. It'll be right there on your right.

I always buy the bulk rolls of paper towel here they come out a lot better than buying from big box…read morestores because I get it factory direct. You have to have a commercial account but it's worth it they have other packing items that can be useful I recommend

Highly recommend this place. Professional and polite service. It's like the old mom and pop store…read morewhere you are not just another client. I enjoy being taken care of and treated with respect and care. Anita is just the best :)

Anita always takes care of me here with a smile on her face . I drive the extra distance just…read morebecause of the great service.!

Pretty Scammy practices from the employees trying to upsell you on everything with their overpriced…read moreproducts and services. I was doing a simple return on a item, mind you I had a QR code ready. 1. She said I HAD to print it. $3 charge from them to print a paper. 2. I grabbed one of their shipping bags. I know this would be an extra charge. Was like 4$. Fine. She then proceeded to say that electronics need to be in a box. So i said ok fine, until she proceeded to charge me for a 6$ box . 3$ tape fee, some other 3$ service charge. Just a bunch of BS. This was literally phone charger return. Awful experience

They charge you $15 for having your package delivered here and hold your package hostage. Customer…read moreservice is the worse. Select a different location. Don't come here

I've only had one experience here, however it was wonderful. Rolando was so helpful and so…read moreefficient. He not only quickly retrieved the package, which was sent with an incorrect address on it. He also helped make sure the package got to the right place efficiently. This was a really time-sensitive delivery and what could have been a very stressful experience was smooth and easy because of his assistance and expertise. Could not ask for a better experience thank you so much!

Awful, Went in, in a…read morehurry to ship some items with our premier account. Just quickly asked for the email to send the Fed ex shipping slip and he gave me so much attitude, acted like it was the most awful request. I was just trying to get it to him while I waited in line. Then was super rude telling me he can't print anything, which is fine but you don't need to be rude about it. Hope that guy finds some inner peace one day and isn't so mad at people just being in a hurry. Be better!

Much improved! Smart new layout and much faster experience, I was very pleasantly surprisedread more

I have been to this UPS Store many times over the past few years whenever I am in the business…read moredistrict of Miami Beach. It is conveniently located in the heart of MB. The staff here have always been welcoming and helpful. The store is kept clean and nicely organized. They are up to date with mailing supplies for their customers. They have mailboxes for customers to rent. There is street parking and a small parking area by the side of the building. Parking in Miami Beach is always a challenge. This time there was a huge sign out front that they are moving around the corner onto busy 41st Street. I didnt see a date when this is happening and forgot to ask them. I wish them continued success.