I've only had one experience here, however it was wonderful. Rolando was so helpful and so efficient. He not only quickly retrieved the package, which was sent with an incorrect address on it. He also helped make sure the package got to the right place efficiently. This was a really time-sensitive delivery and what could have been a very stressful experience was smooth and easy because of his assistance and expertise. Could not ask for a better experience thank you so much! read more

Not sure why the store has such a poor rating, but Gene really helped me out. I have to give them five stars, just because of his professionalism and friendliness. Much better than those pouty m0r0ns in the Fedex store on Alton Road in Miami Beach. read more

horrible customer service. as soon as i walked in i was told to go to the other location as they can't ship my item. i proceeded to ask why and got no answer. turns out they could ship my item after asking multiple times why not haha. read more

There is usually only one person working and they act like you've interrupted them on their lunch break. If I wanted USPS level service and attitude I wouldn't be paying FedEx prices. FedEx management needs to tighten up retail operations. It's a disaster. read more

I just received my package from a representative of FedEx who was more concerned with dropping off a package rather delivering it to the correct location. I'm a disabled senior and cannot lift heavy packages (approx. 75 lbs) I walked out side and motioned he was at the wrong location (front of home); I live on the side of the home in a rented room. I motioned to the driver who had ran into his truck and pointed to the door was I was standing, he in turn pointed back at the front door and drove off. Mind you I was very explicit in my directions when I ordered the merchandise from Walmart. Needless to say neither FedEx nor this mongoloid of a driver will ever have to deliver anything to me in the future! I give a single star which is far more than this individual deserves....! read more

FedEx has to be the worst shipping company there is! I have order many things through Amazon, UPS, USPS, Walmart even Temu and every package get left at my apartment door but comes FedEx and they don't even attempt to come in into my building. Now I can't pick up the package until after 7pm but they close at 7:30pm. Make that make sense! read more

It's the second time I come here. First was for a shipment and now is to pick up a package as I don't have a doorbell and didn't hear them this morning. Staff is always fast and friendly. There is always street parking next to it. It's located very conveniently by the exit of I95 in downtown. If you're a good driver like myself lol you also can back up illegally real quick and get right back on I95:) read more

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Yesterday at 4pm I came into the store and one person was in front of me and said they've been waiting 5 minutes already and no one was in sight. We knocked on the door 3 different times and still no answer. I even had to call the store and no answer. 6 people waited patiently until a lady walks in and calls her manager stating that no one was there and then his (James) food is getting delivered and we are all waiting and he is on speaker phone giving the code to the food delivery driver instead of walking out and helping us. On top of that the girl who worked there was asking him for the code to get into the back and he couldn't even give her the correct code. She was just standing there until a super rude worker walks in. He was rude to say the least. He was yelling and treating every customer as if we were a burden to him. He was yelling "NEXT" while you're still being helped or even asking a question. He gave dirty looks to all of us and didn't want to give directions to the fed ex print center. read more

FedEx Ship Center - James' food order. He can't help customers for 28 minutes but he can order food - Shipping Centers Near Me - Miami, Florida

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I guess I'm not the only one based on the reviews. Another so called delivery attempt by FedEx, I'm trying to understand it but I just can't, just deliver the damn package and do your job, and if for some reason you can't make it, man up and say it, instead of BS-ing and blaming the customers for not being home with your fake attempt. read more

FedEx Ship Center - Shipping Centers Near Me - Miami, Florida

Super bad attention, they treated us super badly. Apart from the fact that they looked for excuses so that we could not make a return and the girl who attended us who spoke in Spanish, attended us all the time in English instead of helping us to facilitate communication for us read more

As soon as I walked in I was greeted with you're going to have to wait before even a welcome. There were two people in front of me only but the guy taking care of the customers seems like he didn't want to work. I said "I'm just picking up" and he said yea but I have two people in front of you which I didn't mind. I was not in a hurry. The person acted extremely unprofessional I don't recommend. read more

I have had a bad experience with this terrible FedEx service, by mistake I reprinted a return label that I had previously used, the thing is that I did not realize it, until I started following the tracking but FedEx accepted that label without caring. What was happening, what they want is to charge for that label even though it is wrong and I am calling to stop and recover that package but they uselessly tell me that they can't do anything I am upset frustrated and they don't mind charging double for a label that is already had used. read more

FedEx Ship Center - Shipping Centers Near Me - Miami, Florida

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yep here comes another terrible review. Driver from this location "attempted" a delivery but claims nobody was at the location. (I was here the whole time). No knock, no phonecall, no text. Also, why not just drop off package? Never been an issue with just dropping it off with Amazon or USPS. No 'Delivery Attempted' sticker tag was even left on the door so I suspect the driver didn't even show up. Never thought i'd say this, but USPS and Amazon much better than Fedex these days read more

I've rarely had a good experience with Fed Ex. Deliveries tend to be late and drivers make minimal if no effort to contact the person having package delivered I avoid using fed ex as much as possible read more

Absolutely terrible experience. If I could give them 0 stars I would. Stayed at a hotel for a production so couldn't print out any labels to send product back so they had to print out about 20 labels for me. Guy gave me attitude and said "see this why we print out labels" in front of all 5 of the rest of their customers. Terrible attitude. read more

I decided on 2 stars because of the following reasons; -I have been to this FedEx location many times this the closest location to me. My most recent experience I came in to FedEx and no one was there meaning no one behind the counter it felt weird I was in fedex by myself for a couple mins. When the guy came from the back he was so rude an older guy with grayish pepper hair. I asked him for his name many times and he didn't want to say it until like the forth time and he said Leo... I dont know if he gave me his real name but I have been here many times and I hate when he has to help me because of his attitude. read more

So rude!!! Do yourself a favor and walk to the Biscayne Blvd location. The guy in this location is so rude and disrespectful

The worst delivery service ever!! Waiting for my package shipped from Richmond on May 18th for 10 days now. No success! Because drivers doesn't know how to dial the apt number on buzzer. read more

Very Helpful. Clean & Covid Safety My spot to go when I need my packages. Thank you for the good work.

I called 2 other FedEx offices before calling this one. Thomas was friendly as well as the other employees I spoke to. I appreciate the professionalism. read more

Every time I order something and It gets delivered with this company I always have a problem. The worst carrier I've ever dealt with. Miss delivering packages with these careless drivers. Shitty company, needs to go out of business already. UPS IS THE BEST read more

Just left Fed Ex. Upon leaving the security guard waddled out from the loading dock exit and threw an empty bottle of water in the middle of the street. I hate litterbugs, so I walked up and picked up the bottle and said "excuse me, but you dropped this" and proceeded to hand him his discarded water bottle that he littered in the street. He looked at me super mortified that someone would actually dare call him out for his shite behavior and then I asked him "why would you litter like that? Isn't there a garbage can inside like 5 feet away? Why would you do that?" He then proceeded to give me crap for chin checking him and then once again threw the bottle in the street. So I went back and grabbed the bottle and threw it in his direction as he walked back inside to the loading bay. He then turned around and screamed "Bitch! Come back here! I will break you!!!" and proceeded to follow me back outside. I told him to please attempt to try it - as I would love to see a 300lb man "break" a 100lb woman and walked away. Now I'm on the phone with Fed Ex making a formal complaint against this jerk. FED EX - this person shouldn't be working for you and should NEVER be allowed to speak to your customers this way. Especially when he was in the wrong with his behavior the entire episode. Shame on you for employing someone who would threaten someone - especially a woman!!! - with violence when his decorum was questionable from the start. You have a littering, foul-mouthed and violent security guard and I now don't even want to ever have to go back here to pick up a package for fear this man will threaten me again. I really hope you do something about it because it's just straight up WRONG. read more

I always had good experiences with FedEx, until today. It was my first time coming to this location. I just wanted postage for a letter to the UK, something I've bought from other locations before. The man I dealt with spoke to me in a very demeaning way for not knowing where forms and supplies were located in their location. He waited until after I filled out a form to tell me it would be $69 to send a letter to the UK! When I asked how it could be that much if an international stamp is only a couple dollars, he said rudely, "This isn't the post office" and just went back to whatever he was doing before giving me and offhand "The post office is that way." I would definitely not recommend coming to this location. read more

Zero customer parking, so it costs $12 to park nearby in business district of downtown Miami. Computers super slow so it takes a long time to locate packages. When I first entered there was literally not a single person manning the front store area or pick ups. It's 2pm on a Tuesday! read more

FedEx Ship Center - Absolutely no one at front desk. And no parking. Joey Cortez, the manager, should be fired for running this type of "business". - Shipping Centers Near Me - Miami, Florida

they don't knock on your door!!!! They don't follow instructions!!! I tried 5 times leaving a complaint and the 200 location manager defends his drivers!!!! 1800 number won't help MAKING COMPLAINT IS DIFFICULT NOTHINGGETS RESOLVED issues with fed ex for 9 packages in the last 6 months . let me guess this complaint is a waste of my time as well read more

Terrible service, not professional , lazy specially Kristina Tennyuk ( employer # 5157737 make me wait for two hour because she with out checking answer me driver shut be by end of the day , which is driver ready drop the track before I am enter to the store for the package. read more

It is really great to have a FedEx in Downtown Miami, but getting to this one by car is rather difficult. The easiest way to get to the location is going south on Miami Avenue; just hope that you don't accidentally get on the ramp going to I-95 or miss the building altogether. The only parking is on the side street and I am not even sure it is legal parking. With the latest pick-up in the area, I make allowances. At least the associates inside are jovial and helpful. As a side note, this is not a FedEx-Kinkos (sorry S Alicia S.) and this location is not in the Wachovia building (sorry Michelle C.) This is a big purple, stand-along building. read more

FedEx location is greatly located, in center of downtown (close by government center). Perfect for me since it makes for an 8 minute commute by foot-- if you wanted to travel via public transport, use the Metromover and exit on Third Street station. The place cannot be missed, corner spot with glass colored orange windows and purple columns on the outside. As you head inside, the place is small but there's plenty of space to get done what's needed--shipping your items. When shipping, you pretty much can come ready and head up to an employee to ship your package within a few minutes. If however you forgot to box your item, need tape, or just need to prep a package to ship, you can definitely do it in-store since they provide you with everything you need-- of course at a cost, which is inexpensive (ex: medium sized box about $3). When checking out, the process was fairly quick and with decent service. The wait time has always been short too; I don't know if its the time/day I go but its usually around noonish during the weekday (only 0-2 persons in front of me). Overall, a great shipping location for FedEx in downtown Miami. read more

I had the worst experience picking up a package at this store. The manager William Gray has zero customer skills and everyone at this store is inadequate and should not be serving customers. I'm taking my business somewhere else. Zero stars was not available so I leave one. read more

Rudest customer service I have ever experienced. Called to ask a simple question regarding if a product was carried in their store and the response was "why would we carry that!?!" In the most condescending tone. If you don't feel like being at work, have somebody else take the calls. read more

The people behind the counter annoy me. Sorry but they do. They talk too much (to me, each other, and everyone else), are inefficient, and overall annoying. The place itself is fine. It has most things I need (such as shipping, supplies, copier, fax, etc) and Its usually never busy. read more

Worst service ever. My packages automatically go to this office and the three times I've used them to deliver my packages overnight LOCALLY, it took them two days and it would have taken them longer had I not gone in person to the station and pulled my package out. One time they changed the label and didn't let me know so I couldn't trace the package. This last package I sent using them was stopped because, according to the FEDEX genius guy who left me a message, I had to come in person to show my ID since I was paying by credit card (???). I couldn't get to the station that day so they took three days to get my overnight package back to me. I will NEVER use them again. Awful service and clueless customer service. read more

I am so pleased with the customer service and how the employees go out of their way to ensure a great visit every time.