What a great delivery experience from RXO! Two gentlemen did the delivery. They were respectful and polite. I highly doubt this delivery company. read more

I was able to schedule the appointment day and approximate time. They were always messaging with the time of arrival and they were prompt and diligent with the work. Appreciate that they kept it clean also. read more

Alex from RXO and Luna Express did a phenomenal job picking up our Samsung TV. He was professional, efficient, and offered great advice. The whole process was smooth and quick, and RXO and Luna Express really made the experience easy! read more

Absolutely horrendous service. Everything arrived on the day it was supposed to, but plan on leaving your entire day free, and plan and not being contacted about any delivery updates. My delivery was scheduled to be between 11am-3pm, no one had shown up, so when customer service was contacted, they told me they were unable to locate my order at all, and to simply just "sit tight" and hope something comes. At around 4pm, my delivery window was updated to 3pm-7pm. The driver didn't show up until about 5:30pm. It's fine if the driver was running late, but give a heads up during the scheduled delivery window, and not after the time has already elapsed. If I ever find out that RXO is being used as a third party service for delivery, I'm cancelling and putting the items in my car myself. read more

Excellent service delivering my mattress. The delivery staff was right on time, courteous, efficient, and careful

The delivery crew was on time, professional, fast and clean. The old mattress was taken away carefully from upstairs. Great job guys!!

Nicolas and Felix delivered my new washing machine on March 6. they were courteous, professional and efficient. It was a pleasure working with them! read more

The two gentlemen who handled our delivery were amazing, courteous, professional and had a great sense of humor. Provide exceptional service and ensured I understood troubleshooting details in the event I needed additional assistance. read more

FRAUDULENT COMPANY- STAY AWAY What a joke of a business. They show up for delivery unprepared. They confirmed appointment and didn't have proof of insurance as required by all contractors onsite. Customer service provides little to no help. Make me email there legal department and wait 24-48hrs for response.. AFTER WAITING a week, I get COI but information cant be confirmed. No path to getting this corrected. Still nothing. STAY AWAY!!! UNPROFESSIONAL BUSINESS STANDARDS/PRACTICES/PROCESSES read more

Original delivery date was delayed but RXO kept me posted until actual delivery was possible. Also gave me a 30 minute lead time, very helpful. There was a problem with the fit of the stove & together we were able to plot corrections. There was a problem with the bottom of the stove but I have reached out to the vendor. read more

Timely, communicative, professional, and courteous...... Called on time, arrived on time, was very careful with delivery and set up .... read more

They werre perfect. Fast and efficient work. The best work done. Will use again thank you

The communications from RXO was very good via both text & emails. I was given a window time of delivery of 10:30 - 2:30p. The driver called at 10:40 to say he was on his way, about 30 minutes. I told him a clear path made and that we did not live in a gated community. He was appreciative of that info. They arrived promptly and within 35 minutes they had completed delivery & installation in a very friendly, courteous & professional manner. Thank you José & D'Andre who made this delivery/installation a pleasurable experience! read more

Rxo - A great delivery and installation of our new refrigerator! - Shipping Centers Near Me - Miami, Florida

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Utter incompetents and liars. I ordered furniture and the store contracted RXO to make the delivery. The experience was nothing but hassles. I placed my order on December 27. it was supposed to be delivered first on January 5th, then 9th, then the 12th. Here were are January 13 and I haven't received anything. At the time I placed the order, I selected January 5th as my delivery date. A few days later the date was changed by RXO from January 5th to January 9th. I called them up to ask why. Oh the excuses they came up with. The store shouldn't have had that date open. RXO has a full schedule. RXO is busy because of the holiday backlog. Covid slows things down. Wow! What wonderous stories. The day before delivery we got a text with a 4 hour window. Like many people, I have a job and am unable to be free for hours upon hours to wait for deliveries. But I have flexibility at work and can get back home within 10 mins or so. As I was working I apparently missed a call from RXO. I literally called them back within 2 minutes but they left. No waiting. Gone. I was annoyed, but got it. These things happen. So we rescheduled for the 12th. This time I took the day off to be available for the delivery, which was also set for 11am to 3pm. As I'm waiting and waiting, 230pm rolls around. I decided to track the order. It said en route. At 3pm I still didn't hear from or see the delivery team so I gave RXO a call. It was then they told me the driver found damage on the packages and had to return them to the company. it seemed kind of bizarre that they'd randomly find something damaged before arriving to my stop and I wasn't buying it. But even if true, they obviously had notes in the system that this happened, when were they planning to tell me? I didn't receive any notice whatsoever as I waited for 4 hours for the delivery. Waste of time! The cherry on top of this extraordinary journey is that after I was told about the damage at the last second and after I called the store for a refund, I went to close the browser where I tracked the RXO delivery and i noticed the page updated and these lying liars marked the order as undelivered because "Customer not at home". They literally told me less than an hour ago that it was damaged but now they're marking it officially as customer not home, as if it was in some way my fault? I assume it was to alter and rig their performance data and to make it appear as if they're doing a great job and the customers are just goofing off, when in fact RXO is doing the worst possible job imaginable. Ufff. They are the worst. In the end, I received nothing but hassles and lies from RXO. I would never use them if it was up to me, but it unfortunately looks like many stores use them for last mile deliveries. Really a shame for all customers. read more

I ordered a large table from Polywood to include assembly upon delivery. The team from Rxo was exceptional. The pre-delivery communication to fine tune was great. The assembly team called before arrival. They were professional, courteous and efficient. They were in/out quickly and even helped me set up the table since it was too heavy to move alone. I highly recommend this service provider. read more

Quite honestly the worst logistical nightmare you can imagine. This company claims 'flexible capacity on demand' which is ironic seeing as their guy's left my house before the job was finished then told me they wouldn't be coming back as they had other jobs to attend and had no upcoming availability to come back and finish. The whole team operates on a single brain cell. The customer service is beyond subpar. If you're looking for a seamless experience, you may want to look elsewhere. read more

Excellent service delivery was on time, very quick installation of my refrigerator and they were very professional and nice!

75" tv mounted . They were on time , professional and did a good job.My wall mount was exsiting so they didn't need to install a new one but all in all they did a good job. They made sure that the tv was working before they left. read more

They delivered my refrigerator and were very professional and polite. Was very happy with service.

Very fast delivery, we got a phone call 20 Minutes before arriving. It was very difficult and heavy to deliver our couch but they did it with a smile and we would recommend this company read more

Rxo - Couch with 2 recliners on each end, those are our loving Chihuahuas relaxing on the new couch! - Shipping Centers Near Me - Miami, Florida

These men were prompt! Alerted me 30 min ahead of time before arrival. And we're very efficient with the delivery. They came in. Got my bike all set up. And we're out (we're even very quiet. As I was on a remote corporate meeting) Thankyou very much! read more

We had a scheduled delivery of a Peloton for Saturday April 15, they showed up at 6:30 in the morning at a residential complex when the delivery was scheduled from 8:00 am to 11:00 am. They called me at 7:45 a very rude and argumentative woman will not turn the truck around to complete my delivery. Long story short we cancelled the purchase of the peloton because the truck will not come back at the alloyed time that they gave me. DO NOT USE THIS COMPANY!!! Go with any reputable service and save yourself the horrible experience of dealing with this company. read more

I've had multiple deliveries to my home by rxo in the last 2 years due to Renovations and they are top-notch professionals who take care to bring things in and out of your home without damage. Job well done read more

Great communication and very friendly and courteous delivery guys! Delivered exercise equipment.

RXO delivered a replacement Peloton bike for us and picked up a defective one. The communication about delivery schedule was very timely and clear. The service from the 2 young men that came for the delivery and pick up weee courteous and respectful of my house and my time. They weee also helpful in making sure the replacement was working. Great service! read more

Communication was great prior to arrival. Came during delivery window and were efficient and professional.

The delivery driver today was terrible. This was the second time scheduled for delivery. Yesterday they were supposed to deliver after 9 am (building rules and they were informed of this restriction) yet the driver yesterday called at 7 am and said they were delivering. Then when I told him about the restrictions for delivery times he said I would have to reschedule, I said ok. Then at 8 am he left a message saying they were at the building. I only got the message at 9am. The problem is I guess they don't speak English. Then for today's delivery they said they would give 30 minutes notice. So the guy called and I left work and they did not arrive for an hour and half. Then they did not want to listen to instruction on how to get to the building. There were 3 buildings in the complex. (Las Olas By The River). One guy wasted time carting the range all over the complex while the other guy was in the garage arguing with me on how they wanted to deliver it and we waited in the garage until the guy finally figured out there was one route only to deliver the range (the way I had been telling them from the initial arrival at the building 20 minutes earlier. Mind you I left work over an hour and a half ago when the guy said they were 30 minutes away,. Terrible and rude. read more

This company is used by Costco for Samsung appliance delivery. They are the worst. The first time on June 23rd I was scheduled to get my dishwasher delivered they wouldn't take it off the truck wanted me to show proof I paid for installation and wanted to leave on my front porch. I show them proof on my phone but they want to argue about it. Perhaps it was a shake down for $$$$$. So they left and I got nothing. Six weeks later July 31st was and numerous calls to Costco they come to deliver they pull my old dishwasher out take the new one out of the box and leave me high and dry with no installation! Ok so tell me what I do now? Last time got a dishwasher delivered and installed from Best Buy at least it was quick and painless unlike my XPO fiasco. So XPO I got a licensed contractor to install the dishwasher it is damaged inside in two places is that why you gave me a dishwasher with no box and pulled the old one out to cause a diversion? WTF! read more

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Amazing service today great gentleman willing to help with every question highly recommend them specifically Javier keep up the good work boys read more

Rxo - Peloton - Shipping Centers Near Me - Miami, Florida

Great service and super nice people ! It was very nice to have my bike delivered by them. I would definitely use them again !

The Gentleman's were perfect & respectful! Very meticulous with bringing in the furniture very Happy with the order & service give it a top 10 read more

Excellent experience with my appliance delivery! Great communication and the delivery team was on time, professional and efficient. Two thumbs up! read more

I've been waiting 3 weeks for my appliances to be installed. When the appliances arrived everything was not received and that is why the appliances who not be installed. Everything arrived 2 days later and I was told someone would contact me to schedule installation date. I have been waiting 3 weeks and have spoken to 4 different reps who tell me the same thing "keep your line open and someone from the local facility will call you". I'm still waiting since December the 6th. This is outrageous. read more

The two gentlemen who delivered my kitchen cabinets were professional, considerate of my concerns and were very conscientious in handling the delivery. read more

AMAZING delivery team! Fast and friendly, with great customer service. Highly recommended!

They were courteous and knew exactly what to do and did it quickly with total care. Also on time...the best

Delivered a TV. They were respectful, efficient and polite. A little late but great on communication.

Long story short I ordered a washer and dryer from Homedepot, they came on Friday to deliver it and install it and ohh surprise! they can not install them because a plumber needs to come and change a part in our house first, so far ok the guy tells me XPO takes care of everything and that I will receive a call from them scheduling the plumber appointment. 7 days has passed, 7 calls I've made and still I have not been reached nor the plumber or XPO, every time I call they tell me they will call me back with answers and still nothing. Meanwhile I have a new washer and dryer in my garage not being able to use them. Story to be continue... but so far the customer service at XPO has not been helpful at all. Update: The so called XPO Plumber called, just to tell me that I have to pay extra for the moving of the washer and dryer from the garage to the laundry room when in the first place they were the ones that left it there. They also had the audacity to tell me I also have to pay extra for installation and the service of the plumber, mind you I had already paid for this to Homedepot when I did the purchase and XPO had told me when they left the washer and dryer at my garage that all those services where included I just needed to reschedule the installation after their plumber had come to do the needed changes. This is un believable and still no washer and dryer I can use, and the story continues..... Update #2: 16 days have passed since my last update let me tell you DONT TRUST THIS COMPANY. I still don't have my washer and dryer installed. The plumber finally came after 2 weeks of daily calls, but now im still waiting for the person to install to come, they have scheduled 3 times the installation and 3 times they've been a no show. WORST SERVICE EVER!!!! I've complained to Homedepot and everyone and nothing. Keep posted for next updates on this nightmare. read more

Delivered my SunSetter shades (Costco order) efficiently, with timely communication. Accommodated my request to change delivery date flawlessly. Tech's were professional and pleasant, greatly appreciated this excellent customer service! read more

Best delivery service ever. They were punctual. The delivery personal went out of their ways to accommodate the electronic they were installing since it did not fit. Kind, professional and knowledgeable. Thank you! read more