The staff here are extremely friendly and professional. Good prices and clean units. Exactly what…read moreyou want for storage units.

Reasonable, clean, well lit and friendly front desk. They have a nice discount on first three…read moremonths. Thank you!

A good place to store your valuables in a convenient location for all local residents of Anaheim…read moreand Fullerton cities. Convenient hours and customer excellent service.

I been renting a parking space for my trailer for over a year.. Rosa has always been super friendly…read moreand helpful whenever I had questions or need anything.. They keep the facility clean I have never had any problems with my trailer park there. Keep this place in mind ever need a parking space the prices are very reasonable..

Clean! Simple process to rent. The fact that they let you…read moreborrow the truck is so amazing!!! Very reasonable prices for their facilities.

Ms. Arlene and Mr. Greg from the front had the best service Ive had! Super friendly, informative,…read moreand professional. Had no issue with anything during my time using their facility, definitely would recommend!

We found this storage facility through Google and checked reviews on Yelp before visiting. After…read morespeaking with Aaron, we felt confident moving forward--he clearly explained the pricing, options, and overall environment of the facility. Aaron, the facility manager, was professional, friendly, and very informative. He took the time to walk us through the different storage unit sizes and showed us exactly how to access the facility. He made us feel welcome from the start, and the service was excellent throughout.

I had a very good experience here. Even though I arrived after closing time, the staff member at…read morethe front desk was incredibly polite and responsible. She took me to my storage unit and carefully explained how everything worked. Overall, everything was perfect, and I would definitely use this facility again!

Judy was extremely helpful in helping us choose the right storage unit, and her recommendation for…read morea temperature-controlled unit made a big difference while moving during the heat wave. The facility was clean, well-maintained, and secure. Barbara was also very helpful and prompt with our email requests. We truly appreciate the excellent customer service from both Judy and Barbara and would definitely recommend this facility to family and friends!

First of all, it's been yrs since I had to rent a unit and experience wasn't all that great…read more But here at Storage Outlet, Barbara made me feel welcomed. I came in hoping to see a unit and she showed me one on the size I was looking for even though she was helping out another customer, mind you she was the only person working. The facility is very clean, well maintained and secured. Cameras everywhere and no foul smell walking in the building to the unit or outside. So, if these things matter to you then this is the place for you.

I have rented a storage unit for 13 yrs now I finally moved in to the largest storage unit. Its…read moreawesome the size is perfect now i understand we all have our good and bad days. We mostly have had no real problems unless we need help getting into our storage when the big change was happening that took some patience. It all depends how you see the speaker call. I personally do appreciate being reminded the storage place will be closed. I liked the fact it was cool in my unit, Having a storage unit is no fun to being with but you can work it. I never did see trash, the place was kept up. The people are kind and professional. It takes time to gradually get to were you need to be in life. Now that while I need a storage unit, I have one downstairs and I'm pretty happy about it.

I've had a unit here since 2008. I've gone from small to larger, on occasion had 2 units and I…read morerecommend them highly. Thank staff over the 12 years has changed but their customer service is always the best. Jason, the manager, is a nice guy and always willing work with me to get the most square feet for the best price. The ladies who are in the office are fantastic. I've always been greeted with smiles and a "Mr. Eddy, how are you?". I swear they must never have a bad day, or they're good actresses! Thank units and the hallways are always clean. Pay no attention to the negative reviews!

Me and my wife have been renting here for over ten years and have had such a terrible experience…read morewith the new management. That we are leaving. We had to put in our thirty day notice TWICE!!! They said the first one was just verbal.. wtf? Everything over the phone is verbal!!! It's now the businesses responsibility to draw up documents for us to sign. Also she nice they knew we wanted to leave they nickel and dime us with fees and bullshit charges!!! 50 dollars to remove a lock? Come the ef on??? Stay away from this place unless u hate money. Oh and moths ate a priceless rug we had. We are guna take em to court

After 10 years of renting units at Imperial Beach Self Storage i decided to give my 30 day notice…read moreto move out. They got my move out dates wrong and blamed me even through I had an email with the move out date. I spoke with Joseph who was very polite to me to change my move out 1 day later. He said to check out with the front desk and that Lisa would be working that day. She would verify my unit was clean and the lock was removed. On my move out day I went to the front office and explained to Lisa that I was moving out. She argued with me about my move out date and also refused to check me out by inspecting the unit and making sure my lock was removed. She even threaten to call the police on me. Who treats customers this way who have been with you for 10 years. I feel she was lazy and didn't want to take the walk. After this move out experience, poor service and the rising rates I would not rent or recommend Imperial Beach Self Storage to anyone. Just documenting my real experience.

I came in today to check out storage sizes and prices and was wonderfully greeted by SAIRA. She was…read moreso much help and very friendly. She answered all my questions and since it's my first time renting any storage unit so she made me feel confident in renting with them and I'm very glad I came in. Not only is it down the street from me but I feel very confident with my things being stored here. Definitely ask for SAIRA so she can help you out and explain all details to you. 100% recommend!!

Veronica (site manager) always picks up the phone! It is refreshing to not only always have someone…read moreanswer the phone, but also to kindly answer all questions and make the process so simple. Once I had checked in - very easy - I backed into my spot only to learn my trailer hitch had fused with the ball! It took nearly an hour, but Art (site specialist) helped me break (without harming car/trailer) my vehicle free from the trailer with a fork lift! Anywhere else, this would have cost me a whole day. Without Art's help and insight I would have been forced to drive to a repair shop and would have been charged a small fortune. This facility was exactly what I was looking for; boasting some of the very best and most knowledgable staff you could hope for.