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    All Purpose Storage

    4.0 (4 reviews)
    Closed 1:00 pm - 6:00 PM

    Services - All Purpose Storage

    Self storage

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    5 years ago

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    7 years ago

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    8 years ago

    No phone number to call. Can't even make an inquiry using the "Request a Quote" feature. Next business, please.

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    Rob J.

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    7 years ago

    Smaller storage facility is very accessible. On-site manager is friendly and very helpful.

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    Public Storage

    Public Storage

    (60 reviews)

    There is rats rummaging through the units here. Destroyed personal items. Communicated with…read moremanagement and nothing was done nor reached out to with the issue.

    I have used the Fullerton location storage facility for many years and, having worked with several…read moredifferent managers over time, I was generally satisfied with the service. However, I am extremely disappointed with the recent administrative handling of my account. I properly ended my contract, completely removed all of my belongings from the storage unit, and finished all necessary discussions with the manager regarding the contract termination. Despite this, after the contract end date, the rental fee for the following month was automatically charged to my account. In addition, I later received a billing notice for the rent for the month after that. To receive a refund for these incorrect charges, I met with the manager multiple times and made several phone calls. I was told that the issue would be handled automatically. However, even after two and a half months, I have still not received any refund. I have visited the office several times and attempted to call repeatedly, but it was very difficult to reach anyone. I even sent a written letter directly to the office, yet I was unable to receive a clear or accurate response. Only today was I finally able to speak with customer service, and I was told that the refund could not be processed due to a "key lock issue." This explanation is very difficult for me to understand. For two and a half months, I consistently contacted your office and requested a refund, yet neither the office nor the manager ever provided clear information or explained that the refund was delayed because the unit could not be accessed due to a missing key. It is also hard to understand how Public Storage does not have a master key, or why the unit had to remain locked and inaccessible because of this issue. Even when I offered to personally hire a locksmith to open the unit for inspection, I was told that this was not allowed. Overall, I am extremely disappointed with the service and the lack of clear communication throughout this entire process.

    All Purpose Storage - selfstorage - Updated May 2026

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