It was great, the tour was not what I expected. It was a lot bigger than I thought originally.read more

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Did my research for the city / general area of Anahiem. By far the best on yelp. Called in advance…read morefor more specific details and was satisfied with what I heard on the phone. I arrived mid day Monday and was greater by the lovely Britney and manger Paul. My experiences here was amazing. No gimmick or bs. Honest quality service exceeded my expectation. The facility is very clean and very safe. 24 hour camera monitoring all floors and hallways. I understand why Paul has great reviews because of how he manages his establishment. Totally recommended.

Me and my husband came to check this place out on a Saturday afternoon, Britany helped us get our…read moreunit. We were in and out in less than half an hour. She was very helpful and informative :)

Ms. Arlene and Mr. Greg from the front had the best service Ive had! Super friendly, informative,…read moreand professional. Had no issue with anything during my time using their facility, definitely would recommend!

For 7 months my self storage space charged me for insurance when I had renters insurance, and they…read morehad been given a copy of it three times. The last time I spoke with them, they told me they would not refund that money and they called it a secured lease, which it is definitely not. It's insurance for the unit. Renter beware! They are not honest in their dealings. They will charge you whatever they want And try to lie about it.

I worked online with Robin and she was excellent. She was very helpful and got me set up with a new…read morestorage unit. The process was very easy.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

I had been looking a small storage unit at a good price and I came across storage outlet. I had…read morelooked online and essentially booked a unit and just needed to stop by and get more details. Andrea showed me the unit and explained what they have available. Andrea was super personable and helpful and pricing is very straightforward no hidden fees and supper affordable for what I need at this time. Highly recommend especially if you're in the Fullerton area.

Sup friendly and helpful staffing I've had my unit fobiver as test an have never had snybuduse very…read morewell maintained ANdthey made sure to find me a uni within my price range

Been a tenant about 7 years now and this place quiet, clean property, barely any traffic which…read moremakes it convenient and most of all caring. Jo Ann has the sweetest soul and is always willing to see what she can do to help. I always recommend people to rent here. Thanks for all you guys do.

Joan has the best customer service friendly helpful... the actual place is clean …read more... Thanks for all you do Joan you're greatly appreciated

Reasonable, clean, well lit and friendly front desk. They have a nice discount on first three…read moremonths. Thank you!

First off I must mentioned the humans who work there are awesome...they are professional but not…read morestuffy, they are easy going not trying to up sell you like the other fish moungel motivated expensive storage spaces!! They are straight shooters, cordial, and really good people skills!! Hands down the only affordable place I have found!! There's no bells whistles nor bullshit here, just like i prefer!!!! I'm finally saving 126.00 by establishing my crap here at Fullerton Storage!! So far I'm a happy camper

I been renting a parking space for my trailer for over a year.. Rosa has always been super friendly…read moreand helpful whenever I had questions or need anything.. They keep the facility clean I have never had any problems with my trailer park there. Keep this place in mind ever need a parking space the prices are very reasonable..

Rosa was great. Nice storage facility. Recommend for short or long term needs. Will come backread more

There is rats rummaging through the units here. Destroyed personal items. Communicated with…read moremanagement and nothing was done nor reached out to with the issue.

I have used the Fullerton location storage facility for many years and, having worked with several…read moredifferent managers over time, I was generally satisfied with the service. However, I am extremely disappointed with the recent administrative handling of my account. I properly ended my contract, completely removed all of my belongings from the storage unit, and finished all necessary discussions with the manager regarding the contract termination. Despite this, after the contract end date, the rental fee for the following month was automatically charged to my account. In addition, I later received a billing notice for the rent for the month after that. To receive a refund for these incorrect charges, I met with the manager multiple times and made several phone calls. I was told that the issue would be handled automatically. However, even after two and a half months, I have still not received any refund. I have visited the office several times and attempted to call repeatedly, but it was very difficult to reach anyone. I even sent a written letter directly to the office, yet I was unable to receive a clear or accurate response. Only today was I finally able to speak with customer service, and I was told that the refund could not be processed due to a "key lock issue." This explanation is very difficult for me to understand. For two and a half months, I consistently contacted your office and requested a refund, yet neither the office nor the manager ever provided clear information or explained that the refund was delayed because the unit could not be accessed due to a missing key. It is also hard to understand how Public Storage does not have a master key, or why the unit had to remain locked and inaccessible because of this issue. Even when I offered to personally hire a locksmith to open the unit for inspection, I was told that this was not allowed. Overall, I am extremely disappointed with the service and the lack of clear communication throughout this entire process.

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

I was inquiring about a storage unit. The facility is keep very clean and had a large variety of…read moreunits. The gentleman who helped me was Harry. Very professional and friendly. Although it turns. Out I don't need a unit at this time. This would be a very strong consideration.