Ordered complete set of laterals. Promised in two days. Didn't come so called (Greenville SC store) and had the unfortunate experience of having to deal with Serge the so called store manager. He could find no record of my order and had quite an attitude. He told me I would have to wait till Saturday because the employee responsible was off till then? I explained to Serge that the mix up was going to cost me a customer. He agreed to check on it and call me back. That was 2pm. At 6 pm still no call so I called back. Serge had an attitude and said the parts had been there the whole, just misplaced. When I asked why I didn't get called back Serge said he called and left 3 messages. The problem with that? It was a blatant lie! My phone does not accept voicemail. When I told this to Serge his answer was "I don't care, you can come get the parts or I will just sell them to the next guy. Ha-good luck. The service at Wal-Mart is better and its mostly self serve. Save your money and more importantly your dignity...shop at one of the other numerous choices available to you in Greenville SC. (other pool stores, wal-mart, ace hardware, Lowes, home depot, etc) read more