Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

Overall we had a great experience with Presidential Pools. The communication was generally very…read moregood and timely. I didn't give them a 5 because of a few issues. the first issue was that we only received the rendering for review and when they said the permit was approved. we thought it would be the same as the rendering. The pool equipment on the permit was not where we had discussed putting it and the location o the fence was totally different from what was approved on the permit vs the rendering. This all could have been avoided if they had provided the drawings to us and had us approve them. We had to request the drawings multiple times and were not given them until after the permit was approved and no changes could be made. Also, the Baja shelf ended up being 18" deep. There are not any lounge chairs that are made to use in 18" of water. The standard is 12" so I don't know why that wasn't explained to us. We did feel that the subcontractors were very professional and worked hard to make sure everything was level and done correctly.

We spent over 40-grand on presidential pool over 15 years ago. Pool has held up great, no problem…read morethere. It's the service. We had worker expected to come out today, called to verify and it was canceled due to what scheduler said was "miscomunication." In calm tone, I said, "but I don't understand, I talked to you personally." Her response: "No, you didn't speak to me personally, you spoke to me over the phone."

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

I was referred to Levi by my spa dealer to move my 5 year old Bullfrog. He was polite and…read morestraightforward with information and estimate for the move from Phoenix to Prescott. It was coordinated and done exactly as he promised. It was placed on the back patio down a 12' grade but was not a problem for Levi. Great guy with good service!

From the owner: D's Outdoor Living specializes in premium hot tubs, swim spas, and gazebos designed to transform…read moreyour backyard into a relaxing oasis. Serving the Arizona communities of 85086 and 85379, we offer a wide selection of high-quality products, expert installation, and personalized service to help you find the perfect fit for your outdoor lifestyle. Whether you’re looking to unwind in a luxury spa, stay active with a swim spa, or add shade and style with a custom gazebo, our team is here to help. Experience comfort, quality, and exceptional value with D's Outdoor Living.

Purchased a hot tub from Sunset. Mitch and Marie in Sales were both easy to work with and very…read moreresponsieve. When it came to delivery, WD, Tom and Josh dropped off the spa, installed, spent alot of time going over all the operation, maintenance, etc. I was very impressed and happy with the level of service. I would definately recommend Sunset SPAs.

Dont do it. their over insulated spa overheats(109 then shuts down) all summer. my heater is…read moredisabled. I'm told the pumps run hot and the walls are well insulated...Does anybody else see a problem with this in Arizona?? maybe for sub zero weather. Cant use it 6 months out of the year. Ordered a chiller (Cuz we all want to pay extra elctricity because their product doesnt work.?? ) 2 chillers later, leaking water, throwing breaker...no fix in sight. Of course they wont give me my money back. Dont get scammed, look elsewhere!

If you are looking for hot tub dont waste your time going here! The man was rude. I asked him 4…read moretimes what temperature does the hot tub gets in the summer without it turned on. He first told me it gets up to 104 turned on. I said what temp does it get with it turned off he said he didn't know. I said can you give me a range and he said no he didn't know. That's bs how do you work at a place that sells hot tubs in Arizona and not know the range it can get up to? Learn better customer service I will take my money to a place that will want to answer my questions! After the 4th attempt me telling him my sister thinks the hot tub will get to hot in the summer is when he told me I could add a cooling system but I was already over his rude behavior. If someone is spending over 10k answer their questions!

Great Spa store has excellent products, easy financing and installation services. They also carry…read moreall the maintenance products and accessories you'll ever need!

I love the attention and great service I receive every time I visit this store…read more The staff is amazing

Love the new manager! Jordan is also awesome. Fast, helpful, only selling you what you need…read more Friendly clean store.

Dolphin has been fantastic to work with! Dustin Brenda Adam and Jake have made this project easy,…read moreand seamless. They have exceeded our expectations. We will absolutely recommend them to anyone. Get started with Dustin, he is awesome!

We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!