We recently completed a pool project with Thunderbird Pools (April 2026), and had a very positive experience and are extremely happy with the final result. We interviewed 10 different pool companies before making our decision, and Thunderbird Pools ultimately delivered exactly what we were looking for on time, and on budget! The design process was outstanding from the very beginning. Jeff Hyler (our designer) was incredibly knowledgeable, creative, and professional. During the very first onsite visit, he measured the space and produced an initial design complete with pricing and visual renderings. That immediate concept helped us clearly understand what was possible within our budget and set Thunderbird apart from every other company we interviewed. None of the other vendors offered anything close to the same level of interactive design capability or onsite visualization tools, and it made an excellent first impression. After comparing proposals from multiple pool builders, including pricing, pool size, and features, we ultimately chose Thunderbird Pools because of the quality of the design process, our confidence in the team, the professionalism of the company and staff, and the overall value offered. The showroom in Surprise offered various color options and the designer Jeff was extremely helpful in making selections! Before construction and permitting began, communication was excellent. Once the project started, Joe Hernandez was onsite regularly and did an exceptional job overseeing the subcontractors and maintaining quality control. His experience was obvious, and he consistently paid attention to details, communicated expectations clearly, and kept the project moving efficiently. We always felt confident that the schedule, workmanship, and overall project quality were being managed closely. We were also impressed with the subcontractors Thunderbird used throughout the project. They were skilled, professional, punctual, and worked efficiently according to the company's online schedule and project portal. They never left construction debris when they were done and tried to keep the area very clean. Thunderbird's internal project managers also communicated consistently through phone calls and emails, keeping us informed during each phase of construction. Overall, the company demonstrated excellent organization, communication, and project management from start to finish. Most importantly, the project stayed within our target budget, and the overall construction process went smoothly in the timeline anticipated. After completion, Brandon Thompson handled the equipment startup, testing, and training process. Brandon was outstanding , highly knowledgeable about all the pool systems, thorough in testing functionality, and extremely helpful with maintenance and scheduling recommendations. He not only completed the initial startup and training but also returned multiple times afterward to ensure everything was operating perfectly and to answer any additional questions we had. In the end, the project was completed on time, on budget, and exceeded our expectations. With just a little more upfront clarity regarding owner's site pre-grading responsibilities and protection of existing property during construction, the experience would have been beyond expectations. We would absolutely recommend them to anyone considering building a pool. read more

We have been very satisfied with Thunderbird Pools & Spas so far. Our project has been on time and the customer service is amazing. We just finished the shotcrete phase, so now the fun design and landscape stuff begins. So far 5 stars+! We are very happy at this point in the process. read more

We had a pool installed by Thunderbird that was completed in December of 2023. Overall, the experience has been annoying and stressful. A lot of re-work for work that was not done correct the first time, messes being left in the yard, and poor communication. Now the cool decking is starting to lift. I notified Thunderbird about this weeks ago and included several pictures. I took the day off work to be here for the concrete company to do the work, two guys showed up, took pictures and left. Something that should have been enjoyable has turned out to be regrettable. Do your research before signing a contract with this company. read more

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AMAZING company. I interviewed 5 companies and I was impressed with Thunderbird Pools. They were not the most inexpensive and did not have the fastest build time but got pictures over to me immediately. Riley our salesperson was very responsive to all our questions and changes. From permit to final finish, it was about 3 months and it was my fault it was stalled 2 weeks. Our pool was completed in November and since then we have had a few questions and they have always been addressed immediately. We emailed them yesterday because we couldn't get our water feature to turn on and Jennifer our warranty specialist set up an appointment immediately. Brandon the pool technician came out and it was a small switch that was moved and in a minute our feature was working. I am super impressed with EVERYONE from Thunderbird Pools from the helpful owners to the receptionist. We are enjoying our pool and love how it turned out. read more

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Great service and workmanship on our pool. They were able to meet our planned budget and not it done in 7 weeks.

Good Value, Would Recommend Highlights 1. The finished pool looks nice and the equipment functions well. 2. The price was better than the competitors we checked with. 3. The construction team and company owners are fantastic. We encountered a problem in the middle of the dig where the concrete footer of a city aquaduct extended into our yard and interfered with the pool. They collaborated with us to adjust the dimensions and location of the pool on the spot and signed a new plan with us in a matter of hours, without charging us an extra penny in the process. 4. The construction team also recommended a change to the light positions based on their experience and offered to implement it for free (no change order fees). Their advice was good and the lighting is better than it would have been. Lowlights 1. During the design phase, we worked with another company at the same time to get competing final designs and price quotes. The design experience with Thunderbird was alright and we ultimately got what we wanted out of it, but the design experience with the competitor was superior. Thunderbird took a lot more back-and-forth to get our design and upgrade preferences understood and correctly drafted compared to the other designer. The thunderbird designer appeared to lack comparable expertise. 2. Before the pool was filled, they offered to replace any of the coping tiles we didn't like. We selected two, and they said they would be replaced before the pool was filled. This did not happen and we are still waiting for them to replace that coping two months later. 3. We were left with construction debris on the site and flecks of the pool cement stuck to our window after the shotcrete process. Other Notes 1. This review does not apply to Thunderscapes, which is the landscaping arm of the company. We did not use their landscapers because the pricing was unreasonably high. read more

The folks at Thunderbird Pools know their stuff. Besides all their expertise and experience, they worked hard to make sure we were happy with the end product. Even though our project was a challenge, the result of all their efforts was an awesome backyard paradise! From the pool to pavers and pergola to plants, I would highly recommend Thunderbird Pools & Spas! read more

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Mathew came out to our (new) house in Peoria to do a pool school as we are first time pool owners. He was fantastic. Went through everything from pump operation, weekly maintenance, and he even helped us out with an issue we were having with out hot tub (which was not part of the school). He is very knowledgeable, courteous and friendly, and clearly loves his job. Highly recommend Thunderbird Pools (who BTW), installed our pool in 2024 for the previous owners. read more

Well after posting a bad review from their pool installation during Covid, and now having enjoyed the beautiful, well designed pool that was exactly what I wanted, I now must give them 5 stars. I look back on how Covid affected my business and the fact that they pulled it off, and then totally stood behind their work, in spite of my bad review makes me " eat some crow'" and tell you this is a solid company, with committed people. Greg and Dawn Kammeyer read more

Thunderbird Pools & Spas - Fiberglass hot hub on left, sunken into the ground. Very effective privacy hedges. - Hot Tub & Pool Near Me - Surprise, Arizona

Thunderbirds team was very attentive and responsive through the whole process. we even had some design changes through the construction without issue. would highly recommend them. read more

We cannot recommend Thunderbird Pools enough. An absolutely joyous experience through and through. From the initial quote/design (we worked with David, he really listened and was so detailed) - to making our selections - to breaking ground - all the way to filling the pool. David even made sure to be available for our HOA meetings to keep the project moving forward. Every single person we spoke with at Thunderbird was kind and helpful. Michelle during intake and HOA paperwork, Anel through construction and now Britni who is ensuring our start up is running smooth. Nalanie made sure permits were in place so we could start construction as soon as HOA approved. We cannot stress this enough, every single person was incredible. They communicate timely and clearly - you never feel lost on where your job is at - and if you do, just give them a call. They're so sweet and will make sure you're up to date. Not only that - they make sure you know how to work your system and even provide a weekly maintenance service you can choose to use post construction. Who better to keep your system working than the company who built it?! We would recommend this company to anyone and everyone. We will absolutely use them in a few years when we're ready for phase 2 of our backyard. Happy to share some before and after pics of the magic they worked in our backyard. read more

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I had this company out to quote a pool installation, but was very disappointed with the outcome. The older gentleman that arrived was nice enough, but when he asked what I was interested in his response was "that's not what you want". He explained that he's sold swim spa's before, but customer were later disappointed. If he'd ask why I wanted one I could have told him I had one in my previous home and loved it. I just thought it was odd he'd start out telling what I didn't want, so I didn't bother to explain. We talked about options, and he seemed to continue to steer me to towards the concept he had in mind. I finally told him quote what vision I'm asking for and on the option he thought best. He again told me my option was going to be far more expensive (not sure why that would turn his company off). He promised me a response in the next couple of days. Two weeks went by and no response from him or his company. I finally called to see what the issue was, the person I spoke with acted shocked that I hadn't heard back because the salesman was always so fast. He promised to reach out to him, and that I would hear back in no less than a day. That was over a month ago, and still no word. I have contracted with another pool company who I will review at completion of the job scheduled for late September. Needless to say I would not have gone with Thunderbird anyway after the two no responses, but it's sad they didn't care enough to respond to me. read more

The final product is beautiful. Every issue has been resolved by thunderbird pools. The fifth star I am holding back due to mediocre communication, sometimes we wouldn't see anyone all week. I am sure, however, we have a good product and this pool company is not going anywhere anytime soon like some fly by night companies. The delivery team has been great, and we are likely going to use their maintenance service. So pretty good overall! read more

Thunderbird Pools & Spas - The finished pool and the sunset made it even more glamorous. - Hot Tub & Pool Near Me - Surprise, Arizona

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Buying a pool is stressful. You cannot simply return & exchange or throw it away. After did some research, met with several sales people. I decided to trust my gut feeling and choose Thunderbird pools. They didn't give me the cheapest estimate, they didn't promise me something too good to be true. The most important is, if I have questions or concerns they respond to me quickly and try their best to help. It matters to me that I don't have to wait for days or weeks to get a callback. Signed the contract at the end of February. The whole process was smooth without any issues. They delivered a great looking new pool to me last week and a beautiful backyard today. That's exactly what I needed. I'm very satisfied with everything they did. These people are amazing and I would highly highly recommend Thunderbird Pools and Spa to everyone. They're definitely a trustworthy company. read more

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I recently had a pool built by Thunderbird Pool and I am very pleased with the design and the look of the pool. The office and the construction team communicated frequently about the progress of the pool built and the entire office staff were friendly and professional. The maintenance crew was amazing in showing me how to maintain the pool and the filters. Will definitely work with them again for the next project! read more

I have been eagerly awaiting writing the review since we started working with Thunderbird. We had just come off a terrible experience with our home builder, so Thunderbird was a breathe of fresh air! From the very beginning, things with Thunderbird just felt different. It felt as if they listened and cared more about us and our dream backyard than any of the other builders we interviewed. Chris, our designer, was TREMENDOUS to communicate with and to answer our many questions and concerns. As soon as we saw the first rendering of the backyard we were hooked as Chris NAILED it. Hot tub, water features, firepit, Baja shelf, travertine tile surround, in-water seating/benches, the list went on and on. Chris and everyone from Thunderbird did an amazing job laying out any and all steps as well as communicating along the way so we were never surprised during the entire build. A few minor tweaks from us in making the pool and hot tub bigger and away we went. Thunderbird is a finely run company and once we got permits, it rolled through to completion. We have spoken with three neighbors who all waited 3-4 months for shotcrete and had rough experiences who all went with other builders. We feel awful for them and feel bad expressing just how well our build went. I have reached out to Cohl already a few times to explain how impressed we have been for his team. We are now extremely delighted to be able to share our experience publicly. I'm sure I will leave someone out, and THANK YOU is enough. But, thank you again to everyone at Thunderbird for creating the backyard of our dreams and allowing our family to create memories for decades to come! Thank you Cohl, Lisa, Nicholle, Allison, Teddy, Chris, Arturo, Vivian, Taylor, Cynthia, Austin, Brandon & Sarah you are truly a great team. Sincerely, Bryan & Amber G. read more

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From beginning to end it, through a historic monsoon season, our pool is finally completed. Now we can enjoy our tropical oasis . A special shout out to Thunderbird Pools, Thunderbird Scapes and our designer Tim McGee with Wolf Designs who made our vision a reality! read more

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We started work with Thunderbird Pools and Spas in December of 2022. The process was pretty seamless. They started digging on March 13,2023 and completed fill on June 10th. Everyone was great to work with, Mort, Lisa, Anel, Cynthia, Britini and Vivian and of course Ben! We have dreamed of this pool for 20 years and finally we were able to make it happen! Thank you so much from the bottom of our hearts! read more

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Thunderbird pools worked with me on a design for our pool and after 5 months, I have a beautiful pool in my backyard. Any problems during construction, they were responsive and corrected the issue. I would recommend them. read more

Thunderbird Pools & Spas - Brand new house with no landscape except for this beautiful pool by Thunderbird Pools. - Hot Tub & Pool Near Me - Surprise, Arizona

We recently had a pool designed by Tim Wolf with wolf design Via Thunderbird pool. The pool is absolutely beautiful. I love my baja step. We also signed up for their monthly pool maintenance and we love it. Elliot their Service manager came out during our start up and walked us through everything. During our weekly cleaning we get a reminder that our pool will be services, we get notification when our pool is finished being cleaned along with a email with information about our cleaning, water and chemical conditions, what was added and what all services where preformed. read more

Thunderbird Pools & Spas - Hot Tub & Pool Near Me - Surprise, Arizona

We chose Thunderbird Pools after reading several positive reviews on multiple sites. We met with a few companies and Thunderbird was by far the best experience. Our designer was Tim he spent a lot of time with us getting to know what our family wanted and he really understood our vision. The process overall went pretty seamless. We didn't have issues that our friends have had with other pool providers. We had a few delays mostly due to weather. Overall we were very happy with our pool and backyard. We can't wait to use it! read more

Thunderbird Pools & Spas - Hot Tub & Pool Near Me - Surprise, Arizona

strongly recommend Tim McGee in design process , he has an incredible talent to help design the pool/backyard, is always available to ask a question and modify an idea. also, shout out to Tony-Superintendent, a gentlemen and responsive. read more

They built a beautiful pool & spa in record time! Signed contract August 2022. Construction started Nov 22 & I have been enjoying my spa & pool since Feb 2023. Design team, construction teams and owners are amazing people and wonderful to work with. It is exactly what I dreamed of. Highly rec'd this company if you want a pool! Don't walk... run to see TB Pools & Spas! You won't regret it! read more

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Moved into Surprise July-23. After searching for pool and landscaping we went with Thunderbird Pools and Spas. We couldn't be more happy with the results. Super friendly staff and proven professionals across the board. From working with designers through all the executions it was a great. We had several change orders adding new features, this was done without impacting our desired finish dates. read more

Thunderbird Pools & Spas - Pool and backyard - Hot Tub & Pool Near Me - Surprise, Arizona

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From the moment we called to schedule a bid appointment, to the finishing touches on our pool, we have been blown away by how amazing this company is. The pricing was very reasonable, and the quality is truly the BEST! We have LOVED every person we've worked with at this company. Mort was amazing with his beautiful design, and his personal touches he added. Nicholle was so amazing with scheduling and making sure things got done. Teddy was great with getting things taken care of, and making sure we were happy with everything. Chris was wonderful at explaining how the pool operates, and how to clean it. We are grateful to Cynthia, Kelly, and Melissa, for being patient with us, and for helping us with all the finishing touches. Lisa was so friendly, professional, and helpful. We definitely recommend Thunderbird Pools and Spas to EVERYONE! read more

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After researching various companies we ended up going with Thunderbird Pools & Spas for our pool as well as Thunderscapes for our backyard landscaping/turf installation. Overall we were very happy with the team from Thunderbird. We worked with various staff throughout the process who were all helpful, accommodating & communicative. The only reason we docked 1 star is because there were some issues with communication here and there. With that being said, whenever we had an issue, the team was very willing to reach an agreement and solve the issue quickly. If we had to do it again, we would definitely still go with Thunderbird and are very happy with the overall outcome of our backyard and cannot wait to make it a big part of our everyday life. read more

Thunderbird Pools & Spas - Hot Tub & Pool Near Me - Surprise, Arizona

Moving to Phoenix from Minneapolis, the one thing we knew we wanted was a pool in our backyard. Everyone warned us that delays were inevitable and to not get our hopes up that things would be completed on time. We were so pleased when Thunderbird not only was on time with completing our pool, but it was done EARLY!! Working together was really easy and the Thunderbird staff was so great. Special thank yous to Britni, Cynthia and Tony who were very helpful at every step along the way. read more

Thunderbird delivered.! Jeff is the man. He is patient and very knowledgeable. Everyone else at the thunderbird kept us informed with the process. They are family owed and actually care about their customers. read more

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We had our pool completed through Thunderbird a few months ago and we couldn't be happier with our decision! The whole process, from the no-pressure sales consultation, the designing, and the multiple changes we made along the way, was easy and stress-free. We moved into a new build so many of our neighbors were getting their pools done at the same time. Ours was done efficiently, with less issues, and with amazing quality. Many of our neighbors commented they wished they would've gone through Thunderbird (a few that went with bigger name companies). I would absolutely recommend Thunderbird Pools to anyone! read more

Update: Have been using TPS for over a year now. Timely and Communicative Service I would recommend. read more

Thunderbird was the best! They were so easy to work with and professional. We can't thank them enough and will recommend them to anyone.

We had a pool built over the summer with Thunderbird pools and couldn't be more pleased with the whole process from design with Tim McGee Tim@designwolf to the whole staff at Thunderbird pools every step of the way! Not only is the pool perfect but the timeline was exceeded by 4 weeks! Thank you Michele, Cynthia, Vivian, Ben and Joe! It has been a pleasure working with all of you!!! read more

Overall a very positive experience with the entire process! From Tim McGee's design to Brittni's follow thru with end of project punch list, things went smoothly. They kept to the timeline as promised. Definitely recommend read more

Thunderbird Pools (& ThunderScapes) has been an incredible partner to work with to create our dream backyard. They were prompt in their communication throughout the process. Their tradespeople did excellent work for the most part (and any issues were rapidly fixed). And the end result is better than we could have hoped! Our design was by the talented Jeff Hyler who took my inspiration pictures and brought them to life. He was patient as we worked within our budget and made little changes here and there. Lisa also checked in on us throughout the process to make sure everything was going well. Honestly, I have only good things to say about working with Thunderbird. They are a fabulous group of people who care a whole lot about their customers and the product they deliver! We have a few equipment issues that they are committed to resolving and continue to be responsive and caring about the fixing problem. read more

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I recently moved into a new build, with a large dirt patch called the backyard. I did some shopping for a company to design, build and provide ongoing service for my dream backyard, within the budget that I has allotted for phase one and future plans for next phases. I connected with thunderbird, with deflated hopes from conversations and treatment from other companies. I was immediately put at ease; I felt heard and respected from the get go. Tim, our designer, is incredible. He took time to learn my household and how we actually "live", designing our backyard project to reflect who we are and how we would use it. He is so knowledgeable in his craft. He met our needs: style, goals and budget. He not only introduced us to the team that would build the designed backyard, but remained connected throughout the project and was my go-to for any questions/comments/concerns that I had- always available and ready to help. The thunderbird team, overall, was super engaged and helpful. I had a tight deadline with a big birthday bash for my daughter that we needed the backyard completed by. The team really showed up for us, ensuring that the project was completed and ready for a successful bash! Every single person really cared, which is so refreshing. We weren't treated as just a customer, but part of their overall "family". I am so happy with how our backyard turned out- it's absolutely beautiful! Thunderbird has my vote as caring experts in helping transform our house into our home, with our dream backyard. Highly recommend this company!! read more

Very Happy with our Dream pool. Tim McGee did an excellent job guiding us through the design process. It was a pleasure working with everyone along the entire process. Although there were a couple of bumps in the road, they managed to complete the process in less than 6 months ..just in time for Morher's day- what a great gift!! read more

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I am extremely impressed with our project from beginning to end. Tim McGee has incredible vision and incorporated all the elements we wanted in our backyard pool and landscaping design. Once our county permits were approved the process was quick and effortless. Thunderbird Pools took care of everything and communicated well throughout. This is not the final product. We still have to fill the pool and put in landscaping. We also contracted landscaping with Thunderscapes, which I also recommend for a seamless project. We are thrilled to have found and worked with Thunderbird Pools and Thunderscapes. We shopped around and they were the best. Best design and best price! Can't ask for much more read more

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We started quoting pools with in August of 2022. Comparing the design experience, pricing, and communication to the other companies made Thunderbird an easy winner and we signed a final contract in September. Michele was super responsive to our many emails and questions throughout the entire process. Engineering and permitting was the longest portion of our project and required some design changes but once we had approval Thunderbird made us feel like a priority in breaking ground. We had heard horror stories of year long waits and had a friend four months into the wait for shotcrete so we were hesitant, but our project moved pretty quickly. Our only concern was at this point with communication issues from the office about the status of our jobs and necessary changes. Joe and Tony were at the job site very frequently and were amazing about addressing any concerns we had and communicating where we were at and our next steps. Genuinely would have been sold on going with Thunderbird just from the care they put into their jobs and how happy the crews seemed to be working for them. We have been in our pool for a month now and have had a great experience with Britni and Brandon addressing any minor flaws or repairs through the 30 day inspection period. Travis has been servicing our pool and sends a text in advance so we know when to expect someone, brings any punchlist items we may have missed to our attention, and kept everything beautiful. Overall we would recommend Thunderbird and are extremely happy with the final result.  For reference if it is helpful we had them design a 15x30 pool with a baja shelf, swim up bar to a step down area for grills with a pergola, extended patio with a second pergola, and travertine patio and edging read more

If you're looking to build a pool look no further. Thunderbird has been wonderful to work with from the design process to the final pool setup process and followup. They built the backyard of of our dreams and got it done a month earlier than expected. All of their staff is knowledgeable and friendly and have a "can do" attitude. Highly highly recommend! Michelle M. read more

Id rate 4.5 stars if I could! So you don't have to read the entire review, overall our experience with Thunderbird was better than expected and we will use them again at our next home. We have recommended them to friends and our home builder to use on their future projects as well. We built our home a few years ago so we are pretty familiar with what construction and builds entail. I will say we prepared for the worst and were pleasantly surprised that the entire experience was much better than expected. To be completely transparent there were a few hiccups along the way. Working with Josh on our design, he caught a few errors from an employee that is no longer there but was able to correct immediately. Our Ficus trees were burned by the excavators exhausted during the initial dig and had minor damage throughout the project. That being said, our trees are very close to the perimeter of the pool and are recovering just fine.There was also a miscommunication with our UV ozone equipment being backordered and we were not advised until the day they came to start up the pool. Thunderbird was on top of refunding that money until the part arrives. There were several things Thunderbird did that seem small but were game changing: * After removing the back wall for the initial dig, Ben our super had his team come out the next day and rebuild the wall and rehang the gate. This was HUGE being we had 2 weeks old baby, large dogs, and back an alley. *The crews made sure to clean up any messes at the end of each day. *Ben and Cynthia managed to get the last few items on the schedule to have the yard complete for a small family gathering we were having. *Nicholle and Taylor were also great to work with. Everyone was very kind and mindful of us having a newborn at the house. The overall consideration on their part was greatly appreciated. The quality of their work is 5 star. I was home with the baby during the entire build and was able to see the skill, effort, and care that each trade put into their work. They took their time and made sure it was done right! Overall it was a great experience and would definitely recommend! read more

Thunderbird Pools & Spas - Hot Tub & Pool Near Me - Surprise, Arizona