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    Thunderbird Pools & Spas

    4.4 (217 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 2 months ago

    Thunderbird Pools & Spas Photos

    Recommended Reviews - Thunderbird Pools & Spas

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    AMAZING company. I interviewed 5 companies and I was impressed with Thunderbird Pools. They were not the most inexpensive and did not have the fastest build time but got pictures over to me immediately. Riley our salesperson was very responsive to all our questions and changes. From permit to final finish, it was about 3 months and it was my fault it was stalled 2 weeks. Our pool was completed in November and since then we have had a few questions and they have always been addressed immediately. We emailed them yesterday because we couldn't get our water feature to turn on and Jennifer our warranty specialist set up an appointment immediately. Brandon the pool technician came out and it was a small switch that was moved and in a minute our feature was working. I am super impressed with EVERYONE from Thunderbird Pools from the helpful owners to the receptionist. We are enjoying our pool and love how it turned out.

    The folks at Thunderbird Pools know their stuff. Besides all their expertise and experience, they worked hard to make sure we were happy with the end product. Even though our project was a challenge, the result of all their efforts was an awesome backyard paradise! From the pool to pavers and pergola to plants, I would highly recommend Thunderbird Pools & Spas!

    Fiberglass hot hub on left, sunken into the ground. Very effective privacy hedges.

    Well after posting a bad review from their pool installation during Covid, and now having enjoyed the beautiful, well designed pool that was exactly what I wanted, I now must give them 5 stars. I look back on how Covid affected my business and the fact that they pulled it off, and then totally stood behind their work, in spite of my bad review makes me " eat some crow'" and tell you this is a solid company, with committed people. Greg and Dawn Kammeyer

    Before
    Ashley G.

    We cannot recommend Thunderbird Pools enough. An absolutely joyous experience through and through. From the initial quote/design (we worked with David, he really listened and was so detailed) - to making our selections - to breaking ground - all the way to filling the pool. David even made sure to be available for our HOA meetings to keep the project moving forward. Every single person we spoke with at Thunderbird was kind and helpful. Michelle during intake and HOA paperwork, Anel through construction and now Britni who is ensuring our start up is running smooth. Nalanie made sure permits were in place so we could start construction as soon as HOA approved. We cannot stress this enough, every single person was incredible. They communicate timely and clearly - you never feel lost on where your job is at - and if you do, just give them a call. They're so sweet and will make sure you're up to date. Not only that - they make sure you know how to work your system and even provide a weekly maintenance service you can choose to use post construction. Who better to keep your system working than the company who built it?! We would recommend this company to anyone and everyone. We will absolutely use them in a few years when we're ready for phase 2 of our backyard. Happy to share some before and after pics of the magic they worked in our backyard.

    The finished pool and the sunset made it even more glamorous.
    Kelsie H.

    The final product is beautiful. Every issue has been resolved by thunderbird pools. The fifth star I am holding back due to mediocre communication, sometimes we wouldn't see anyone all week. I am sure, however, we have a good product and this pool company is not going anywhere anytime soon like some fly by night companies. The delivery team has been great, and we are likely going to use their maintenance service. So pretty good overall!

    Sarah L.

    Buying a pool is stressful. You cannot simply return & exchange or throw it away. After did some research, met with several sales people. I decided to trust my gut feeling and choose Thunderbird pools. They didn't give me the cheapest estimate, they didn't promise me something too good to be true. The most important is, if I have questions or concerns they respond to me quickly and try their best to help. It matters to me that I don't have to wait for days or weeks to get a callback. Signed the contract at the end of February. The whole process was smooth without any issues. They delivered a great looking new pool to me last week and a beautiful backyard today. That's exactly what I needed. I'm very satisfied with everything they did. These people are amazing and I would highly highly recommend Thunderbird Pools and Spa to everyone. They're definitely a trustworthy company.

    Bryan G.

    I have been eagerly awaiting writing the review since we started working with Thunderbird. We had just come off a terrible experience with our home builder, so Thunderbird was a breathe of fresh air! From the very beginning, things with Thunderbird just felt different. It felt as if they listened and cared more about us and our dream backyard than any of the other builders we interviewed. Chris, our designer, was TREMENDOUS to communicate with and to answer our many questions and concerns. As soon as we saw the first rendering of the backyard we were hooked as Chris NAILED it. Hot tub, water features, firepit, Baja shelf, travertine tile surround, in-water seating/benches, the list went on and on. Chris and everyone from Thunderbird did an amazing job laying out any and all steps as well as communicating along the way so we were never surprised during the entire build. A few minor tweaks from us in making the pool and hot tub bigger and away we went. Thunderbird is a finely run company and once we got permits, it rolled through to completion. We have spoken with three neighbors who all waited 3-4 months for shotcrete and had rough experiences who all went with other builders. We feel awful for them and feel bad expressing just how well our build went. I have reached out to Cohl already a few times to explain how impressed we have been for his team. We are now extremely delighted to be able to share our experience publicly. I'm sure I will leave someone out, and THANK YOU is enough. But, thank you again to everyone at Thunderbird for creating the backyard of our dreams and allowing our family to create memories for decades to come! Thank you Cohl, Lisa, Nicholle, Allison, Teddy, Chris, Arturo, Vivian, Taylor, Cynthia, Austin, Brandon & Sarah you are truly a great team. Sincerely, Bryan & Amber G.

    Pool and landscape..
    Michele L.

    From beginning to end it, through a historic monsoon season, our pool is finally completed. Now we can enjoy our tropical oasis . A special shout out to Thunderbird Pools, Thunderbird Scapes and our designer Tim McGee with Wolf Designs who made our vision a reality!

    Before dig
    Dawn M.

    We started work with Thunderbird Pools and Spas in December of 2022. The process was pretty seamless. They started digging on March 13,2023 and completed fill on June 10th. Everyone was great to work with, Mort, Lisa, Anel, Cynthia, Britini and Vivian and of course Ben! We have dreamed of this pool for 20 years and finally we were able to make it happen! Thank you so much from the bottom of our hearts!

    Brand new house with no landscape except for this beautiful pool by Thunderbird Pools.
    Gail M.

    Thunderbird pools worked with me on a design for our pool and after 5 months, I have a beautiful pool in my backyard. Any problems during construction, they were responsive and corrected the issue. I would recommend them.

    We recently had a pool designed by Tim Wolf with wolf design Via Thunderbird pool. The pool is absolutely beautiful. I love my baja step. We also signed up for their monthly pool maintenance and we love it. Elliot their Service manager came out during our start up and walked us through everything. During our weekly cleaning we get a reminder that our pool will be services, we get notification when our pool is finished being cleaned along with a email with information about our cleaning, water and chemical conditions, what was added and what all services where preformed.

    Erica C.

    We chose Thunderbird Pools after reading several positive reviews on multiple sites. We met with a few companies and Thunderbird was by far the best experience. Our designer was Tim he spent a lot of time with us getting to know what our family wanted and he really understood our vision. The process overall went pretty seamless. We didn't have issues that our friends have had with other pool providers. We had a few delays mostly due to weather. Overall we were very happy with our pool and backyard. We can't wait to use it!

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    Great service and workmanship on our pool. They were able to meet our planned budget and not it done in 7 weeks.

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    Business owner information

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    Cohl W.

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    Thunderbird was the best! They were so easy to work with and professional. We can't thank them enough and will recommend them to anyone.

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    Page 1 of 6

    Ask the Community - Thunderbird Pools & Spas

    What is the turnaround time? How do you do your quotes?

    Hello Jennifer! We are currently experiencing turnaround times of about 6-8 months depending on the size and extent of the project. 90 days from contract to construction to account for processing and permitting time, then 90 days from construction… Read more

    Any possibility of doing a pool remodel up in lake Havasu?

    View All 6 Questions

    Review Highlights - Thunderbird Pools & Spas

    Cohl was very professional and courteous I would highly recommend Thunderbird pools to build your next pool.

    Mentioned in 29 reviews

    Read more highlights

    Spas by Design

    Spas by Design

    5.0(6 reviews)
    0.9 mi
    $$

    Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

    To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

    Photos
    Spas by Design
    Spas by Design
    Spas by Design - Backyard Paradise!

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    Backyard Paradise!

    Aqua Living Factory Direct - weird sticky stuff that comes out of these waterfalls. Like glue or something

    Aqua Living Factory Direct

    1.7(41 reviews)
    7.8 mi

    Tyler was great, beginning with the first time we visited this location. He took his time, asked…read morequestions to make sure we were getting what we needed not what he wanted to sell. After spa was delivered he's been quick to help with questions. The guy that delivered the spa was wonderful, set up and show us how to opperated. Best experience we could of had.

    We purchased our hot tub on November 13 from the Peoria office and Tyler was wonderful at walking…read moreus through the process and helping us to get all of the accessories that we would need. However after we paid for it in full that day, apparently that's where the service ends. We waited to hear about anything coming in on a truck and finally on Nov. 28th Tyler let us know that they had 2 trucks coming in and it may be on one. Still crickets after that. I finally got ahold of LPI and found out that it actually shipped on Nov.22 and we should have been notified and set up for a delivery. Again we waited. Shortly after I had made another call to the office in Tennessee on December 7th, I received a call saying that there would be a delivery on Dec. 9 between 2pm and 5pm. The delivery people ended up calling and saying that they would not be there until 6:30 I made my concerns that there was no light on the side of the house with the most terrain to cover and they said no problem they have lights. they finally showed up about 8:15 and proceeded to haul it in the dark. the 10 ft. cord that we ordered was not there and they had no cover for our spa, nor did they have the handrail. All of these things were listed as paid for on our invoice. it is now Dec.12 and after many calls to Tennessee we have found out that the supposedly shipped our power cord... Great, but what about our handrail that has to be installed before this tub can be filled? Now we are told that it is on back order. I've called two of the local stores that they run, ( Peoria and Mesa ) and neither one seems to be able to figure out the proper way to give us a handrail from the store, with the fully paid receipt in my hand. I stated that we would even take a floor model. Mike in the Mesa store was supposed to call me back in about 20 minutes with info on whether or not he would have one in the warehouse there. 2 days later my husband called and got ahold of him and he said he'd go check. I would advise anyone looking to purchase from them that they probably wont have your back after purchase and you may want to look elsewhere to buy.

    Photos
    Aqua Living Factory Direct - Looks 10 years old and it's only 3!

    Looks 10 years old and it's only 3!

    Aqua Living Factory Direct - Much cost and preparation for the spa

    Much cost and preparation for the spa

    Aqua Living Factory Direct - Crating was left on the spa

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    Crating was left on the spa

    Thunderbird Pools & Spas - hottubandpool - Updated May 2026

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