We've had a great experience working with Jake W. at Dolphin Pools! He's responsive, easy to…read morecommunicate with, and has kept us informed every step of the way. He's professional, helpful, and has made the entire process easy and stress-free. Highly recommend!

We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

Shoutout to Cameron and the Southwest Spas team. I was shocked with how easy and painless the…read moreprocess for getting my first hot tub was. I have never purchased a hot tub before and had no idea how the process worked. Cameron came out to the house to advise me on the whole process, where the best spot for the hot tub to go, how the electrical works, and DIDN'T TRY TO UPSELL ME. It's really important to me that I gave Cameron my budget and lifestyle and he helped me select exactly the hot tub I needed and didn't try to get me to buy one outside my budget. He also stayed in contact with me through the whole process, was my direct point of contact from beginning to end, and I had a perfectly working hot tub installed in less than 2 weeks! I was given full instructions on how to take care of my hot tub in an easy and clear way. My spa has been a lifesaver, and Cameron/Southwest couldn't have been any more helpful in the whole process. I feel like a hot tub expert now. I'm a customer for life!

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

Leslie's at 53rd ave and Baseline Rd has some very friendly, knowledgeable staff. Sergio can answer…read moremost questions about your pool issues. Bralen is always ready to help, whether it's finding a product, or helping you carry your purchase to your car. Don't forget Olive, because she won't forget you. Thanks Leslie's, for caring for your customers by hiring outstanding employees. You're the best!

I was absolutely blown away with a customer service. I received yesterday at Leslie pro pool…read morestore., I brought in my pool cleaner and I had been quoted by my pool company around $450 to replace or fix it.... Upon entering this local business, I was greeted by Robert. He took a look at my pool vacuum identified the problem, had it fixed and I was ready to go in under 5 minutes and it only cost me $40! This is the type of neighborhood business that all of us should support! I am so happy to have a fantastic business this close and Robert was so courteous, knowledgeable & kind ! Kudos !!!

In March of 2024 we bought a used Caldera spa from Desert Hot Tubs in Phoenix. The salesman we…read moreworked with was helpful and answered a lot of questions when we decided on the spa we were getting. I noticed it had eight speakers in it, and I asked the salesman whose name was Chris, whether the spa had Bluetooth and he assured me that it did. We bought the spa with the understanding it had Bluetooth. He gave me warranty paperwork which indicated the sound system was covered for 6 months as a used spa. When we got the spot installed at our house, we discovered that the Bluetooth did not work and Desert hot tubs sent out a succession of service people who told me I just didn't know how to operate it. (I do know how to operate Bluetooth!) and then explained to me that in a later session that they didn't have the parts to fix it and after waiting for over six months to get someone to come out and fix it, I received a call from Tricia, their service manager, who assured me that they were going to honor their commitment to fix the Bluetooth in the spa that I purchased even though more than six months had expired. She admitted their service department had dropped the ball. One week later I received a call from Tricia telling me that they were not going to honor their promise to fix the spa because the contract said Desert Hot Tubs was not obligated to honor verbal promises...only what is stated in the contract. They said this spa was no longer under warranty and that I had not read the fine print in the contract which said that regardless of the salesman's promises the only thing that really counts is the contract. They also told me the salesman is no longer with them...as if that had some bearing on the situation. I've been in business a very long time and any ethical business that I've worked with always honors the promises the salespeople make, particularly in something this straightforward. They initially acted as if they should be responsible for fixing the Bluetooth and then later decided that they weren't going to fix the Bluetooth. I would strongly recommend not ever buying any equipment from Desert Hot Tubs. I would further recommend not trusting anything that any of their sales people tell you. And finally, I would recommend staying away from a business whose ownership responds to customers in this fashion.

I have purchased three hot tubs from this business. Never again. They have one warrantee company…read morewho is not helpful and there attitude is like, "we Got our money.... Not our problem." There used to be three options. Over priced and under serviced.

Rip off. We spent thousands of dollars on them doing repairs on our tub. Within weeks the tub had…read moreproblems. The want to charge us another $150 service fee to check what is going on. Rip off.

I have a very old spa (25 years) and the pump began to leak at the volute ring. nobody seemed…read moreinterested in helping me find the o rings I needed but instead just wanted to sell me a new pump for $250. I restore WW II aircraft as a volunteer so I always look to repair instead of replace if possible. I tried Grainger and they referred me to a spa warehouse (Sunset Spas)across the street. the young woman in front was very helpful and supplied me with the union o rings and the flange at the heater but didn't have the volute ring and she referred me to Spaworks. i called them immediately and spoke with a very pleasant employee who told me that they had exactly what I needed. I hustled over there and they had the exact parts I needed. so instead of $250 , it cost $17. KUDOS to both Sunset and Spaworks. Chris Clark

I have used Today's Pool Service since I moved into my house 10 years ago! Bill is my "pool guy"…read moreand he is wonderful. Rod, the owner, is also amazing. I always feel my pool is the best it can be because of Today's Pool. Also, I purchased my patio furniture from them 10 years ago and it still looks brand new! I am thrilled with their service and you will be, too!

Great selection of patio furniture! Lots of sizes, configurations, materials, cushion colors and…read moreaccessories. Regular and sale prices! Very knowledgeable staff. Pool service, supplies and accessories as well. Can do special orders on patio furniture.

Best Leslie's in Phoenix. The desk guys are so knowledgeable and helpful. The cleaner repairs are…read moredone right. Always well stocked. Love this place

From the owner: Leslie's is your trusted neighborhood pool store in Phoenix, Arizona and a go-to destination for…read moreall things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Paid cash for a 2023 Dimension One "Amore Bay" Spa. The delivery crew came to measure the job and…read moresaid it would "just fit." They quoted one price for the delivery, then raised it upon completion. I learned there's a known plumbing issue with this particular make & model's "volcano" jet in the center. It finally burst after only 11 months of use & now the spa leaks water daily. I've had it sitting empty for 2 weeks waiting for them to come and repair it @ almost $2K. I'm pretty disappointed in the product & the service, I suggest you buy your spa elsewhere.

Lisa is amazing!! Thank you for listening to our concerns…read moreand being the best! So kind, caring and ready to help with anything

Summerwind is one of my happy places. If you need to unwind, and just soak up some flowers and…read moregreenery, it's a lovely place. My family sometimes gets me gift cards to Summerwind, because they know I love to go and find my garden blooms there. Prices are a bit higher, but with broader variety than Lowe's or Home Depot.

Taking away a star today...probably won't go back…read more I was extremely disappointed with the manager today -- the Harry Potter look-alike. I found his attitude condescending and felt like he was speaking down to us, which is especially disappointing considering we shop at this store almost every week. An employee had been helping us with a woolly butterfly bush that had obviously been there for a while and was growing significantly sideways. We were concerned about whether it would recover. The employee was very helpful, said he thought it probably would, but understood our hesitation and suggested that we ask at the counter if they would consider a small discount. So we did. The manager came out and told us, "I could have sold that for full price yesterday." Okay... then why is it still sitting there today? He went on to say that he would give us the discount only because his employee had told us to ask, but that in his opinion the plant was not discountable. The discount was 15% on a $29.99 plant. That comes to approximately $4.50. Let that sink in. A regular customer who shops in your store almost every week, whose large backyard is filled with plants, flowers, and trees purchased from your business, was made to feel uncomfortable and talked down to over $4.50. The money was never the issue. We were concerned about purchasing a plant that might not make it, and one of your own employees suggested we ask. Instead of simply handling a very minor request graciously, the manager turned it into an unnecessarily unpleasant interaction. Apparently $4.50 was worth risking the goodwill of a longtime customer. I purchased the plants we already had and then left. I continued on to Home Depot and purchased the rest of the flowers I needed there. All over $4.50. Sometimes customer service costs a business far more than the tiny discount they were reluctant to give.