Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

I've been through a different pool service company every summer for the past 5 years. All were…read moresub-par, failing to keep up with the summer heat and nearby trees that would inevitably turn my pool green. Thankfully I was referred to Angel with Ocean Views and he has been amazing! He's good, reliable, affordable, and not to mention a very kind and friendly guy. Would highly recommend him!

Would not recommend at all. Paid for a service and not only did they do it wrong but bought the…read morewrong part. Having a different pool company come to fix their mistake as they are no longer responding to me, even though I paid for the monthly service upfront and they have not refunded. Do not pay anything up front to this business.

Aurelio showed up early and immediately began evaluating my issue. There were a couple of different…read moreways to attack the problem and he chose the one that was the best value for me. I will use them again for sure!

These guys where very knowledgeable and friendly. Showed up on time with no upfront payment and…read moreoffered a good price to replace my pump. They took apart my pump and show me exactly what happened... it was fried!! Water got in and burnt out the drive! It's hard to find honest and these guys proved to be honest.... Give them a chance.

Fowlers has been providing weekly maintenance on our pool for a couple years now and these folks…read moreROCK, they are absolutely terrific. Today they serviced/repaired our water feature, again, they ROCK. Thank you all, your hard work and professionalism are appreciated, Happy Customers, DL

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors

Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

My husband and I are first time pool owners with no idea on how to care for a pool. Carolina Blue…read morePools and Spas has been amazing in not only getting our pool swim ready & sparkling from algae overgrowth, but is reliable, honest and willing to educate us on what is really needed vs what isn't. He isn't pushy at all, extremely fair, and quick to respond to any questions. This is a local, family owned business that we trust. I HIGHLY recommend for all of your pool cleaning and maintenance needs!​

From initial conversations to quoting to coordinating time to install, Paradise Valley Pool…read moreProfessionals were more than professional! Matt communicated quickly on Yelp and gave a quick quote. The process was on point with others and they were quick to install. The day of install, Matt text prior to arriving and within 1.5 hours they had the old pool heater removed and new one installed and working. Matt walked us through the new heater controls and what to do. I plan on using them again for all future pool maintenance! Thank you again!

We needed a new fountain pump. They were great giving us 3 different options and provided quick and…read moreefficient service. Great value. I will definitely give them a call again if we need a new pump.

I discovered a crack in my salt cell Union and decided the fix was too much for me especially on a…read moreFriday afternoon. I contacted K and K who responded immediately and I had it repaired within 3 hours of calling. Extremely nice, fair, and quality was amazing. I wished I would have used him when I had the salt cell installed. This is my pool fix it guy from here on. Thank you K and K.

Last year (at the end of May), this company replaced the motor on my pool pump and charged me $660…read morefor the repair, which included a 1-year warranty on the motor. At the time, a complete pump replacement, including labor and taxes, was around $1,600. Fast forward to this year: the motor failed less than 1.5 months after the warranty expired. Given how close the failure was to the warranty period, I contacted the company hoping they would offer some goodwill assistance or a reasonable discount. Instead, I was quoted between $2,150 and $2,800 for a replacement, depending on the model and horsepower, with only a $100 discount offered. What makes this especially frustrating is that the 1.5 HP pump model they quoted is available online for around $1,150. The pricing difference feels excessive. Based on my experience, I would be very cautious about using this company for repairs. I understand warranties have limits, but I expected better customer service and a more reasonable resolution given that the motor failed so soon after the warranty expired. Unfortunately, it left me feeling that the focus was more on maximizing revenue than on building long-term customer relationships.

We couldn't be happier with Refresh Pools AZ! After moving into our new home, our pool was in rough…read moreshape and desperately needed some expert attention. Dannee completely transformed it. Refresh Pools AZ is a wonderful husband and wife team, and it really shows in the level of care and pride they put into their work. From the very beginning, Dannee was incredibly knowledgeable, professional, and thorough. She took the time to explain what needed to be done, communicated clearly throughout the process, and went above and beyond to revive our pool. The difference is remarkable. It went from looking neglected to crystal clear. What impressed us most was the pride Dannee takes in her work. She didn't just do the minimum. She genuinely cared about restoring our pool the right way and making sure everything was perfect. It's rare to find someone who combines expertise, reliability, and exceptional customer service the way she does. If you're looking for a pool company you can truly trust, I highly recommend Refresh Pools AZ. Supporting a local family owned business that delivers this level of quality makes the experience even better. Dannee and her husband exceeded every expectation, and we're so grateful to have found them. We look forward to working with them for years to come. Five stars without hesitation!

My pools service was bought by another company (CF) and within a few months I came home from a…read morevacation to a green pool. I called them out and gave them about 7 days of back and forth to fix it. They had multiple attempts all failures. At that point I gave up and using reviews called Refresh Pools for a second opinion. The owner came out. He knew exactly what was needed, from immediate fix to the things that were needed for longer term success. I hired them and the photos show the results. They were quick, they knew exactly what they were doing and the pools is now sparkling. Refresh Pools is now taking care of the pool every week. I would so highly recommend Refresh Pools. I forgot that I already reviewed them here so same story but it was so important that I got a good review up for them I just did a new one just in case.

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!