We've had a great experience working with Jake W. at Dolphin Pools! He's responsive, easy to…read morecommunicate with, and has kept us informed every step of the way. He's professional, helpful, and has made the entire process easy and stress-free. Highly recommend!

We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

Rip off. We spent thousands of dollars on them doing repairs on our tub. Within weeks the tub had…read moreproblems. The want to charge us another $150 service fee to check what is going on. Rip off.

I have a very old spa (25 years) and the pump began to leak at the volute ring. nobody seemed…read moreinterested in helping me find the o rings I needed but instead just wanted to sell me a new pump for $250. I restore WW II aircraft as a volunteer so I always look to repair instead of replace if possible. I tried Grainger and they referred me to a spa warehouse (Sunset Spas)across the street. the young woman in front was very helpful and supplied me with the union o rings and the flange at the heater but didn't have the volute ring and she referred me to Spaworks. i called them immediately and spoke with a very pleasant employee who told me that they had exactly what I needed. I hustled over there and they had the exact parts I needed. so instead of $250 , it cost $17. KUDOS to both Sunset and Spaworks. Chris Clark

I can always buy my chlorine at Costco. Waiting on your bruh before me, even though I was there…read morefirst, is great, but now I'm never gonna buy any of my chemical's from Leslie's so yeah, not the smartest way to run a business. I'm only one person, but I speak with my $. .

Received excellent service from the Leslie's Pool location on Bell Road near Tatum…read morePicked up a spray to help remove calcium deposit from side of pool I worked exceptionally well

Shoutout to Cameron and the Southwest Spas team. I was shocked with how easy and painless the…read moreprocess for getting my first hot tub was. I have never purchased a hot tub before and had no idea how the process worked. Cameron came out to the house to advise me on the whole process, where the best spot for the hot tub to go, how the electrical works, and DIDN'T TRY TO UPSELL ME. It's really important to me that I gave Cameron my budget and lifestyle and he helped me select exactly the hot tub I needed and didn't try to get me to buy one outside my budget. He also stayed in contact with me through the whole process, was my direct point of contact from beginning to end, and I had a perfectly working hot tub installed in less than 2 weeks! I was given full instructions on how to take care of my hot tub in an easy and clear way. My spa has been a lifesaver, and Cameron/Southwest couldn't have been any more helpful in the whole process. I feel like a hot tub expert now. I'm a customer for life!

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

Purchased a hot tub from Sunset. Mitch and Marie in Sales were both easy to work with and very…read moreresponsieve. When it came to delivery, WD, Tom and Josh dropped off the spa, installed, spent alot of time going over all the operation, maintenance, etc. I was very impressed and happy with the level of service. I would definately recommend Sunset SPAs.

Dont do it. their over insulated spa overheats(109 then shuts down) all summer. my heater is…read moredisabled. I'm told the pumps run hot and the walls are well insulated...Does anybody else see a problem with this in Arizona?? maybe for sub zero weather. Cant use it 6 months out of the year. Ordered a chiller (Cuz we all want to pay extra elctricity because their product doesnt work.?? ) 2 chillers later, leaking water, throwing breaker...no fix in sight. Of course they wont give me my money back. Dont get scammed, look elsewhere!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

We couldn't be happier with Refresh Pools AZ! After moving into our new home, our pool was in rough…read moreshape and desperately needed some expert attention. Dannee completely transformed it. Refresh Pools AZ is a wonderful husband and wife team, and it really shows in the level of care and pride they put into their work. From the very beginning, Dannee was incredibly knowledgeable, professional, and thorough. She took the time to explain what needed to be done, communicated clearly throughout the process, and went above and beyond to revive our pool. The difference is remarkable. It went from looking neglected to crystal clear. What impressed us most was the pride Dannee takes in her work. She didn't just do the minimum. She genuinely cared about restoring our pool the right way and making sure everything was perfect. It's rare to find someone who combines expertise, reliability, and exceptional customer service the way she does. If you're looking for a pool company you can truly trust, I highly recommend Refresh Pools AZ. Supporting a local family owned business that delivers this level of quality makes the experience even better. Dannee and her husband exceeded every expectation, and we're so grateful to have found them. We look forward to working with them for years to come. Five stars without hesitation!

My pools service was bought by another company (CF) and within a few months I came home from a…read morevacation to a green pool. I called them out and gave them about 7 days of back and forth to fix it. They had multiple attempts all failures. At that point I gave up and using reviews called Refresh Pools for a second opinion. The owner came out. He knew exactly what was needed, from immediate fix to the things that were needed for longer term success. I hired them and the photos show the results. They were quick, they knew exactly what they were doing and the pools is now sparkling. Refresh Pools is now taking care of the pool every week. I would so highly recommend Refresh Pools. I forgot that I already reviewed them here so same story but it was so important that I got a good review up for them I just did a new one just in case.

Great service. Very friendly and prompt to respond. Martin did a great job on the initial visit and…read morewe will be having him back weekly.

I gave Martin 2 stars because when it comes to actually cleaning the pool he did very well…read more Communication was not good. I asked him about converting my filter from DE to Cartridge and about tanks that were branded. He offered a used filter tank for a price and said he was confirming its condition and I said ok. Then he came back and the installed price was almost double but he aid that included cartridges and installation so I agreed. Then he showed up and left dropped off the tank all sealed up and said it was ready to install and he was having someone install it that afternoon. I did not see any new cartridges anywhere so I opened the tank and found old dirty cartridges inside. So I told him I thought I was getting new cartridges and he responded cartridges were expensive, I told him I understood but thought the much higher price included the $200 cartridges. So I told him I did not want it with old cartridges and he said he would pick it up. It just left a bad taste because he never communicated he was using old dirty cartridges. My intent was to speak with him the next time he came but he sent someone else the next week. Then this week he did not show up on the scheduled day and when I asked if he was coming he called me and said it was not working out. I feel it did not work for him because I was upset and confronted him on using dirty cartridges. Martin cleans pools well but if it weee me I would not ask him for anything above a weekly pool cleaning service (no filter cleaning, maintenance and no repairs because that was-completely different experience). It's really disappointing that he chose the route he chose versus having a difficult conversation to try and clear up his tarnished reputation with me that could have been just poor or ambiguous communication.

From initial conversations to quoting to coordinating time to install, Paradise Valley Pool…read moreProfessionals were more than professional! Matt communicated quickly on Yelp and gave a quick quote. The process was on point with others and they were quick to install. The day of install, Matt text prior to arriving and within 1.5 hours they had the old pool heater removed and new one installed and working. Matt walked us through the new heater controls and what to do. I plan on using them again for all future pool maintenance! Thank you again!

We needed a new fountain pump. They were great giving us 3 different options and provided quick and…read moreefficient service. Great value. I will definitely give them a call again if we need a new pump.