1. Leslie's Pool Supplies

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Las Vegas, NV

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Leslie's Pool Supplies

1.8 (5 reviews)
Updated 1 month ago

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2 months ago

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4 months ago

First time in this store, the young lady working there was friendly and courteous helping me to find the good product I purchased.

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1 year ago

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1 year ago

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2 years ago

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In January 2025, we bought a hot tub from another company. I have stage 4 cancer and a hot tub is…read moreneeded to help me with my constant pain. Unfortunately the hot tub we bought would experience air-lock every time we would change the water. A month ago, that specific store went out of business without notice and now we are stuck in Vegas without anyone else to represent that specific brand of hot tub. My wife and I did some research for help and we were recommended to see Josh at Hot Tub Liquidators. He sent his staff out to our house, worked with the Techs for this particular hot tub based in California. Monday, they installed a new pump and after experiencing air-lock since purchasing this brand of hot tub. Humberto and Jerome were fantastic and our tub works now without any airlock issues. They provided excellent customer service and made us feel like we now have a great resource in the Las Vegas area to help us moving forward with our current hot tub. Thank you Josh, Humberto and Jerome for the excellent customer service and now I can go back using our tub without worries. You guys are The Best!!

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​Stay away--sales-driven company with terrible weekly maintenance…read more ​I hired Priority Pools based on their high ratings, and over the course of more than a month under their care, my pool was green with algae. ​Key Issues: ​Constant Upselling: Right after onboarding, they tried to sell me unnecessary overhauls--including a new saltwater cell, completely missing that my pool already had a one-year-old salt system running. ​Poor Tech Knowledge & Reporting: The technician assigned to my weekly route didn't speak English, which doesn't have to be a problem, but he didn't seem to know I had a saltwater pool despite my messages to the company and they assured me that he was aware. Weekly reports lacked basic chemical breakdowns and only provided a photo of a meter. ​Weeks of Ignored Algae Blooms: Despite multiple messages alerting them to worsening algae over several weeks, proper testing (like CYA) wasn't done until a company leader flagged it when called me after I notified them I was cancelling. ​Offering free service doesn't fix persistent bad service. I had to hire outside help just to restore my pool. Look past the marketing and check their most recent 1-star reviews before hiring them. I don't take this review or my experience lightly, I don't do bad reviews.

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I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

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This past April 2025 I had Pool & Spa (LP&S) remodeled my Pool Waterfall, Spa & Pool tile. I am so…read morehappy I cho se LP&S instead of the two other companies I got quotes from that were not trustworthy. Dewey Forte of LP&S quoted my job. He listened to what I needed and bid accd. to that. He had no problem running my project thru the HOA. The quote was very clear, detailed in project steps and payment schedule. And relative to the project scope the price was reasonable. Stayed in communication thru out the job, and made sure everything was completed as quoted. And all the office and LP&S workers were outstanding. Shannon responded to my questions and was always ready to help. Scott, Mike... the tilers- all of the support team were personable, responsible, respectful of property and a pleasure to interact with. I could not end my review without saying that Juan, the Waterfall remodeler was a true artisan. Wow! Really he rebuilt, sealed, painted and modeled the material to look like real rocks and so that the waterfall flow perform much better. It's beautiful. I could not be more pleased with this entire process. LP&S are the best. I would not hesitate to use them again.

Diegos Pool Service - Pool maintenance Henderson

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We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

My pool looks cleaner than it has in years! And they actually show up on their scheduled days and…read moretimes, unlike the parade of other companies I've used in the past. I highly recommend them!

Leslie's Pool Supplies - hottubandpool - Updated October 2026

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