I was looking for ITC deal on large cases. Harbor Freight was all out. HF app said Decatur had some in stock. Drove out there and the shelves were empty. Asked an associates, they went to the back and 5 minutes later got myself a case. I never asked associates for help, so 1 for 1 on helpfulness for Harbor Freight records. read more

Harbor Freight Tools - Large Apache case in black. - Hardware Stores Near Me - Las Vegas, Nevada

Went in for the mini ratchet set for $40 of course they are locked up and you have to wait a different vibe here only one cashier one security guard my first visit I would not return here to just casually shop read more

Claudia Malo, the Cashier at this Harbor Freight location, her Shift Manager, Priscilla and the Store Mgr Lou are the most accommodating and helpful team my husband has ever encountered. They went way more than the extra mile to help him out. Thank you and letting you know that you're all appreciated. God bless you all! read more

My husband and I stopped here during a weekend trip to Vegas! We Ubered from the strip to make a purchase, and then Ubered back to the strip. It was a particularly cold and windy night and I asked the cashier up front of we could wait inside (about 10-15 mins) for our Uber to get there and she said yes, without hesitation. We were so grateful for her kindness! Would definitely purchase from this store again! read more

I would give 2 .5 if I could because HALF the time they are great & half the time they are on some BS . I understand right outside of Home Depot there are lots of illegal aliens, drug addicts, criminals of all kinds BUT not allowing people who are FREQUENT customers that know employees by name is insane. You would think they would allow paying customers to use the facilities. Aside from that, it's a coin toss. Some days they are GREAT. No problems & great customer service. read more

I called to inquiry about inventory and price of a generator. I was told 2200 over the phone and took two screenshots on the site to confirm the in-store daily deal. The manager Joel confirmed the 2200 and we made the 40 minute trip accross town when we arrived both managers refused to honor the price I was told over the phone and what it showed online for. The manager instead insinuated I was lying and said I had taken the picture at an earlier time despite me pulling up current online add and details of the date and tome of picture. She was extremely rude after I declined the $600 warranty. Terrible customer service. read more

I follow the coupons here the same way my grandparents follow grocery ads. Love the selection and value here. The customer service always knows where everything is and are patient with my finding the barcodes. read more

Walked up to the register and KATIE walked away from it. She saw us. Didn't say she'll be right back or anything. Not sure which side she was on so we waited in the middle. She finally comes back and takes another customer that was waiting AFTER us but close to her side of the cashier I guess. We just left. If there's cameras pull up the footage. read more

After verifying that the store had five tool chests in stock that I was looking for, I drove out of my way to purchase just one as a birthday present for my son. When I got to the store, the clerk at the register said yes we have those and started to go get one to help me Until some other woman came over and told him no, you can't sell those , we have them on hold. She came back and told me the same thing and I said you have five you and can't sell me one? She said no they're all spoken for, for another customer. The clerk who was helping me even told her there were no hold tags on them. I asked to speak to the manager, Kevin, who came over and told me the same thing. I asked him if they had taken a deposit from the other customer? He just repeated the same thing that they are spoken for. I asked if they had back flushed them out of inventory so that the website was correct? He looked at me blankly and said the same thing, that they were spoken for by another customer. It just so happens that those five tool chests were the only ones in stock in the Las Vegas Nevada area and they sold them all to one customer. Oh wait, they had not sold them yet, they just took a phone reservation. I guess if you know Kevin, you're OK, because Kevin can do whatever he wants and screw other customers out of merchandise that they should legitimately be able to buy. I've always been skeptical of Harbor Freight's quality on some things but apparently their management is low quality too, read more

I drive by this Harbor Freight at least 3 times a week. I have been shopping here for quite some time. This time, I went in to look for a workbench. They had exactly what I was looking for and it was on sale. Sweet! Employees there were very friendly and helpful. The store is clean and organized. There are many items with great prices and they always have items on sale. Definitely check this place out if you need any tools. read more

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For me this is always a place to stop and look around. Im a DIY type of person so tools are always on my list. I dont have alot to spend but love tinkering and fixing things. Harbor freight has great selection, service, and value for the price. These are definitly not your professional grade tolls but will get the job done. I would recommend take a stroll instore if you see one. read more

I have been a customer for over a decade and an inside track member for a while now. A coupon came out stating that track members will get three free items after you spend $25. Anytime a coupon like this comes up I buy stuff and the cashier hands me the items that are free. This has happened every time I have used such a coupon. Yesterday I spent $100 and asked the cashier for the free items. He stated you get one free item for $25 spent, I said I spent a $100, he said you should have brought up the free item, then I could have given it to you then. I told him the coupon stated three free items, he just looked at me. He stated if I want the "One" free item I would have to return all the items I just bought buy them again to get the item. I guess he needed the free items more than I did. Just lost a long-time customer. read more

Very inexpensive tools. Quality tools also. Weird how nice and friendly everyone here was. I just need some tools and ended up making friends. I gave them my number to track all my purchases incase I lose my receipt. read more

Even if you aren't handy or think you don't like tools, you'll love Harbor Freight! This unassuming little store sells all sorts of handyman items at near wholesale prices. It's so much cheaper than Home Depot! The inventory isn't huge so they may not have what you're looking for, but it's fun to browse, especially on days when they are having a sale. I'm new to the party but it seems like they are generous with sending out coupons so you can save even more money. There's a nice selection of power tools, axes, tool chests, and random junk you don't even know you need (like a safe that's made to look like a book and solar powered outdoor security cameras). Everything is well organized and the store, while not fancy at all, is easy to move around in (wide aisles). They even offer a free lifetime guarantee on most of their tools! What? The employees are super friendly and knowledgeable, and parking is easy. Note that the actual store is located BEHIND an abandoned storefront, which makes it look like the place is out of business. It's not. This particular location is close to a Home Depot in case they don't have what you need, but always check here first. Super cheap. read more

Harbor Freight Tools - Wide aisles. - Hardware Stores Near Me - Las Vegas, Nevada

I wanted to share a positive experience that I have not seen nor felt in a long time. When I walked in the front door at Harbor Freights, I was greeted by two friendly faces with huge bright smiles, and eagerness to help. I felt I was having fun in their store and not out running errands. So I wanted everyone to know, if you go to the Henderson location and especially see " Josh" say hello and that you would like the "Sarah Special"which is a treatment of great customer service as well. They are awesome!!! Sarah read more

So glad there is alway a harbor freight nearby. Needed to grab some moving blankets to protect some items I was moving and visited this store. Staff was friendly and the store very well organized. Not a surprise, what was a surprise was that there was staff available to assist and find what I was looking for. read more

Good place for cheap tools. Recently, items includes a corded drill, dowel jig, hex quick release socket adapters, zip ties.. Most of the stuff is so much cheaper than the brand name stores like Home Depot or Lowes. The stuff isn't like super bad quality either, as you may expect from the price difference. I'd say they are pretty decent quality with care of use. My set of impact sockets seems super heavy duty. Same for my set of hand files has done some work but still as strong as ever They have coupons for some cheap stuff or sales weekly. Like my recent trip there, went there for 1 thing, came out with 4... iunoe if those sales are a good thing or how cheap things are ... LOL came out to be less than 25 bucks too... 1 of the items was like 15 ... this is like the mini ikea version of a hardware store read more

I like the selection of tools and the price is not bad either. A lot of people complain about the quality of most tools at harbor freight but I have never had a problem ( take care of your tools) some items are made a little cheap but harbor freight usually has a warranty or lifetime warranty on most items they sell. All in all I have no issues so far with any of the tools I purchased from HF so long as you take care of your tools even the cheap ones last long. read more

Harbor Freight Tools - Some ratcheting wrenches, 1/2 socket wrench, and offset box wrenches. - Hardware Stores Near Me - Las Vegas, Nevada

The manager named Kevin, is the coolest guy ever!! He gave great service unlike any other manager in the state of Nevada. He was quick with helping us with what we needed and with what every other Harbour Freight couldn't. Thank you so much Kevin for making Las Vegas a better place. You're awesome!!! read more

Bad customer relations post was supposed to be only for the Harbor Freight Store in Grants Pass Oregon. I am unable to delete this.

Saw a jump starter I needed on their web site . When I went there to buy it the box on the shelf was empty ! I waited in line a then asked why they had an empty box on the shelf ? " It's not in stock " I was told . Why would you put an empty box on the shelf , and what happened to the unit that was in this box ? No reply... Guess I'll buy one from Auto Zone or O'Riely's ... 11/23/2020 read more

Manager Michael has no clue on what his job is or how to maintain great service. Worst experience on a return ever and still not done. Apparently a simple return is like a seal mission here. I'm done with this store because of it! read more

My trip to Vegas would not be complete without checking out Harbor Freight. Took my friend there and he found a bunch of things to buy.

Horrible customer service. Guy spent two seconds with from from having fun in the car back talking about whether or not to hire someone cuz they acted 'a little autistic maybe.' They had a big chuckle about that then went outside to do nothing. Returned inside to find I needed help and he couldn't have gotten rid of me quicker. Didn't go into depth on any of the tools I was interested in. He showed me an air hammer and told me the compressor I was combating buying wouldn't work. Didn't try to show me what i needed for the job just rattled it off and then walked away. I stayed for a little while longer trying to figure stuff out on my own and then told myself forget it and went to Home Depot next door and spent almost $1300 on my new compressor, Air hammer, adapter and hose. Got the job done right with the help I got from the Depot too. This would have been your sale Harbor Freight on Harmon in Las Vegas. read more

I understand this is a must visit for those visiting here. We are from Hawaii and don't have a Harbor Freight, and they do not ship to Hawaii either, so can't order on-line. My mister have been anxious to come here given the magazines he read and notice the ads for unusual, and inexpensive tools sold here. It wasn't quite all he thought it was going to be, but he did find things he wanted and purchased. Other heavier items he wanted would have been too heavy and expensive to bring back with us. We spent about an hour + browsing, store wasn't as big as we thought it was going to be, but still we have nothing like this in Hawaii. I bet we'll be needing to return during each trip to Vegas. read more

Where to start. Let's see. I have been wanting to go to a Harbor Freight so I can purchase a recommended paint sprayer. Luckily, there was a store nearby to where I am staying. I found what I was looking for within a few minutes of entering the store. Here comes the nonsense. I waited in line for well over 10 minutes because the customer kept asking questions regarding a battery for an item they were purchasing. Wait a sec? Aren't you supposed to do that while you are still shopping and look for an associate for those questions? You would think. Not!!!! Then to make matters worse, the cashier and associate took the item out of the box to see if the battery fits. I even heard the cashier tell the customer, "when this lady bought this blower...." I know he is not going to go into a story while the line has continued to form. I am not finished. The guy behind me got mad and left his stuff on the floor. He walked out. The other cashier kept taking other customers without looking our way. So there was no organization for the lines. Let me state the obvious, I will never return to this store. read more

Love this place I'm like a kid in a candy store. I wish I had more money to spend. Got me a torque wrench, a breaker bar and some special lugs that have silicone around it to protect my rims while removing my lugs. read more

I usually have a pleasant shopping experience at Harbor Freight on Decatur Blvd , but last night i had a sales clerk totally dismissed me by telling me to go to the other cashier for help without looking up at who was in front of her and walking away. Before my encounter with her she was talking to fellow employees at the register about how nasty customers are with their hygiene and thats why she uses gloves. She was very rude and unprofessional by talking bad about customers who comes in her store and spend their hard earned money so she can be employed with a great company like Harbor Freight! read more

The tools are junk and the employees are unhelpful. The quality has gone downhill. It was never great but last few tools I got are a joke. Don't bother trying to get help here either. Big box next door is much better. read more

I ordered a generator online one night. The next morning I asked to cancel. The response back was "it takes 5 days before we ship it out". I resent the email to cancel. they said they don't know if they can. Really? That's ridiculous. they sent the generator anyway. They say i can but i need to take the generator to fed-ex or to a harbor freight store. I ORDERED THIS ONLINE BECAUSE I CANNOT DRIVE RIGHT NOW!! I WILL HAVE TO PAY SOMEONE TO TAKE ME TO GET THIS DONE!! In addition i ordered a can of redi mix 50 to 1 fuel and 2 cycle oil. Nev er received them nor have i gotten credit for them. they have decent products but ordering from these people online is a disaster!! read more

Always a good spot to find the odd tools you need for a great price. Always walk out with more than originally intended to purchase.

I dropped in to buy some fuses (60 for $8.98 I think it was) which I purchased. Go back out to my car after doing that and damn if it wouldn't start! I pull out my Viking car jump box (Harbor Freight equipment I bought long ago) to jump the car. Holy shit, guess my battery took a dump and a half because when I hooked it up to the battery, the car didn't turn over and sucked the life out of my jump box!! I walk back in to see if I could just charge the jump box so I could go home. The guy at the register says "Nah can't do that" and ask in a nice way WTF? He was cool enough to get a supervisor and he also said "No way". OK so I had a great experience up until no one wanted to help me get the fuck outta there to go home. I mean this thing would have charged in less than an hour and what the fuck would it of hurt for them to let me charge my jump box. Is this a bankrupt them problem for just a little bit of electricity.....NOTTTT!! Well, this isn't enough to make me quit shopping with HF but it is enough for me to say I wont be coming to this location again. The 2 people that made me sit there for 1-2 hours longer than I would have id I could have charged my box can go f--k off.....Hope it happens to them sometime!! read more

I have always received good service from the Harbor Freight Team at their S Decatur Blvd, Las Vegas NV location but today's service was excellent. I went in today to exchange a generator. Mike assisted us the exchange and went above and beyond with his customer service. We had not removed gas from the generator we were returning. Instead of just telling us we had to deal with the gas he worked to find a simple solution and not only gave the best idea for handling the gas removal, but assisted us in the process of moving the gas from the old generator to the new. OUTSTANDING Customer Service!!!! So Thank You Mike!! read more

Cheap tools might not do it for me, but they sure do make my husband happy. I found myself standing in an aisle of wrenches pretending to be amazed by the sound of a ratchet wrench and the color-coded socket wrench set. I wandered around and discovered lots of oddities, like a hearing aid, some ceramic kitchen knives and a metal detector. They pretty much have every tool or doodad you could use for a home improvement or car-related project minus the parts. The attraction is cheap prizes and lifetime warranties. We left with some vacuum device for calibrating a carburetor. The deal was he could have his vacuum if I could get a pair of hot rollers. Still waiting on the hot rollers...that was one thing Harbor Freight did not have. read more

I LOVE THIS PLACE! I get these 20% off coupons all the time. I finally needed an electric staple gun. Checked at Walmart sells for $35. Found one here for $21 AND after the discount got $4 off!! This will be my first stop from now on when shopping for home improvement. read more

Went there a couple of days after Black Friday for the first time ever. I was pretty impressed by their prices. Ended up buying a couple of things for our kitchen and the garden. About a week later, they had a green house on their ad, that we were interested in. Since they didn't have it in the store, the manager gave us a rain check and let us use their store coupon. We were pretty happy and are now the proud owners of a pretty decent green house. read more

Wonderful place to find interesting household items and tools to help get jobs done, where you may need it a few times and you don't really want to invest in the Ryobi or the Hitachi tool at Home Depot. Great "starter tool" selection, and honestly they are wonderful about returning things if you aren't happy with them or if they break, so I don't see what all the fuss is about. The staff is wonderful & VERY helpful! I have been a member of the savings club for years but never seem to get the coupons or have them on hand, and Christina at the checkout is always ready to help me find the coupons for the enormous amounts of small items in my basket - space bags, zip ties, magnets, you name it! They really go to great lengths to help you, and Christina is especially knowledgeable about everything in the store and what's on sale or what will be on sale. The women that work here are actually pretty impressive "tool gals"! I love this place and it's really hard to beat in any way! If I need nuts and bolts, I go to Home Depot. :-) As an artist, this place really saves my wallet & makes my overhead go way down, so I can afford to do more in my art! Thanks HFT & thanks Christina! read more

Been coming to this location off and on... they are always busy! They have cool coupons that people apparently do not READ. Their 20% clearly READS : cannot combine with any other coupon etc... this means even the free item coupon. I agree because they have run out of items due to the misunderstanding of combining these! I read many poor reviews based on MISUNDERSTANDINGS at this establishment... SO! I hope I can 'yelp' and set the record straight for those poor cashiers dealing with illiterates. This place has a few old timers whom I will gladly give my business to because they tell it like it is! (Peg, deanna,paula) I'd like to see this company grow to where they can get more detailed info about online items they do not carry, because they often get berated for not carrying something that clearly is beyond their control to carry or not carry. Just by looking at their transaction processes they are still running off a system installed from the 80's which I hope they grow out of. Thankfully, they know me by name and treat me great even with my southern sarcasm and handicap and my ethnicity! Thank you!! read more

Tracy is AMAZING! It was almost closing time on a Tuesday and she rocked it... During check out she knew what coupons we needed and made checkout fun! You have a great employee! Also a great store for the prices obviously! read more

There are only a few stores that I can spend hours in. There are certain stores I don't like to bring my wife with me also. Harbor Freight Tools is that place. I get the flyers in the mail and start my wish list. It's like when a a kid gets the Toys R Us catalog. One has to approach Harbor Freight Tools a little different. Are you a professional contractor that has multiple jobs weekly? Well then this place probably isn't for you. You might want to spend a few bucks more to get some better power tools. Are you the weekend warrior or the DYI home owner? Then, this is your place. They have a lot of great tools that won't be used all the time, but will get the job done. These tools won't break you wallet either. I have purchased some specialty tools here that I needed for certain jobs and they were great. I have also purchased a cordless power drill that was a piece of garbage and waste of money. The trick is to go see the quality of the tool and then see how often you will use it. If you only need it a few times and it's pretty cheap, then get it! Overall this place is awesome. I love going here and finding some great deals. You have to come check this place out. Cheers! read more