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    Leslie's Pool Supplies

    3.6 (10 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Services - Leslie's Pool Supplies

    Pool installation

    Pool remodeling

    Pool repair

    Leslie's Pool Supplies Photos

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    4 years ago

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    7 years ago

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    7 years ago

    Best customer experience! Auston, Don, Matt and Cameron are all top notch and knowledgeable.

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    7 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    Ask the Community - Leslie's Pool Supplies

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    Jacuzzi Hot Tubs Exton

    Jacuzzi Hot Tubs Exton

    (3 reviews)

    I say do not buy a jacuzzi from here. I was asked to pay in full and they said it would be…read moredelivered in 6 weeks. I was delivered 6 months later. They kept saying another 2 weeks. I stopped calling around 4 months. Then it came damaged. Good luck getting service. Brand new jacuzzi with defective air system. Service is just an answering machine - no one responds. Sales guy said service isnt his job. People delivering the hot tub says the sales people know it takes months. Then I didnt get all the items i paid for. Again the run around but nothing happens.. Neither the product and especially the service/sales is any good. Save yourself headaches and stay away from jacuzzi!

    I had a really bad experience with these guys , and I should have listened to others that have…read moredealt with them in the past. First of all don't expect a call or email to resolve an issue, I tried for weeks and got ignored. once they have your money you're no longer their problem. management does not follow through to resolve issues, I'm surprised that the main office at jacuzzi lets this happen since its a direct reflection on them. when they came to deliver the hot tub the side panels were damaged and the delivery crew damaged my composite deck , even when I said they had loose bolts under the tub one of the installers exclaimed they new what they were doing. the professionalism wasn't there and the profanity flew every few minutes. I documented everything with videos and pics but jacuzzi tucked their tales hid, and finally said it wasn't their problem. So take this as a warning don't expect help from the mess they make. My option , avoid Gordon Ziegler or his relatives that manage the business. If anyone needs more information on what happened I'll be glade to share and also recommend the competition across the street.

    Great Valley Pool Service

    Great Valley Pool Service

    (37 reviews)

    DO NOT USE THIS COMPANY OR YOU WILL REGRET IT!!! PART 2…read more UPDATE. The business owner Tracy has attempted (AND FAILED) to do damage control by responding to my original horrible review EVEN THOUGH SHE HAD ALREADY RESPONDED TO ME ON THE PHONE...so there was no reason to respond to me online here...ONLY to try to twist the story and do damage control. Sad. She knows that YELP doesn't allow US CUSTOMERS to respond to the business owner's reply and that they get the last word on here, so they make it try to appear as though the customer is wrong or being unreasonable...so I am posting again to let everyone know how full of it these business owners are and how they are clearly trying to save themselves from ANOTHER horrible review, because they have MANY. See my original review below (I have attached a screenshot) or just go to the original post for it AND their reply (Yelp doesn't allow that many characters here to post it all). And why am I going through this trouble? To make sure that you good people out there do not use this company and end up going through what we did with them. So now for my reply to the business owner's response to my original post. TRACY SAID "You contacted us twice on July 12th regarding an issue with the heater not working and the water not flowing from the spa to the pool. Our associate spent time on the phone attempting to help you troubleshoot the valve positions and asked that you call us back if the issue continued. We did not hear from you again until the morning of July 14th." Wow, Tracy...you keep making yourself look worse and worse...what actually happened was that I contacted YOU on Saturday and spoke to your associate TWICE and had to waste a ton of time on two different calls troubleshooting the problem and NOTHING he told me to do actually worked, completely wasting our precious time. And the reason you didn't hear from me AGAIN is because my SECOND call had been a 10 minute call that was made at 3:54...AND YOU CLOSE AT 4pm!!!! AND your business doesn't open again UNTIL MONDAY MORNING!!!! So I actually have to tell YOU what YOUR business hours are AND when you are open and closed??? YOU ALSO SAID "The cleaning and chemical balancing services you were charged for were completed as scheduled, in accordance with our service terms." Well, Tracy...again...in accordance to service terms, and for a visit to be "COMPLETED AS SCHEDULED", YOU ACTUALLY HAVE TO SET THE POOL SYSTEM VALVES & SETTINGS CORRECTLY PER YOUR OWN INSTRUCTIONS (NOTES AND PHOTOS)!!! If you didn't do that, you DID NOT "complete as scheduled"!!! If the valves and system were not RETURNED TO THEIR ORIGINAL AND PROPER POSITION, you did not "COMPLETE AS SCHEDULED". If YOUR SERVICE VISIT and carelessness caused MULTIPLE ISSUES with our pool systems, then YOU DID NOT "COMPLETE AS SCHEDULED"!!! And this is all on top of the fact that because of what the technicians did, our system was malfunctioning FOR DAYS!!! "Complete as scheduled" means that you did what YOU WERE SUPPOSED TO DO...and PROPERLY". Which you did NOT do. Yet, you STILL charged us FULL PRICE WITH NO DISCOUNT AT ALL for that service AND all the aggravation and inconvenience you caused us, YOUR CUSTOMERS, as detailed in my original post. Once again, YOU DO NOT CARE ABOUT YOUR CUSTOMERS & all your negative reviews here prove it. And that's why we fired you and why you've lost SO many customers...and are getting so many bad reviews.

    i took care of my pool for 30 years so had basic knowledge. my neighbors are a good bit older than…read morei am and had problems with a new pump that i couldn't figure out bc of blue tooth technology.... ugh Kyle and younger co-worker were so helpful, kyle over the phone on first attempt to get it running. and then i met them at the pool for a hands on lesson ! i cant thank them enough for their patience. kathy compton

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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