This is our third hot tub - the first that we purchased from Spring Dance in Exton/Lionville…read more The sales process was unexpectedly pleasant, partly because we knew what we wanted and partly because of the pleasant salesperson, Dawn. The installation crew was extremely professional and the installation went flawlessly. I used the electrician they recommended, which I think helped. The 3-person Jetsetter LX therapeutic spa has lived up to our expectations. Why four stars, not five? Because there was some paperwork confusion when the paper contract got put into the computer. As a result, the wrong hot tub cover skin was delivered. It got resolved quite quickly and was replaced in a few weeks at no cost. We purchased it during the July 4th sale and were very pleased with the price of the tub, lifting mechanism (highly recommended), steps, start up chemicals, etc. All in all, a very good experience. Recommended.

Thank you for your outstanding service and attentiveness. We are thrilled with our new purchase.read more

Not surprised this is the worst rated Leslie's in the area…read more Came on a slow Sunday. 2 working the register/central service area. 2 customers. Very very slow. In his interactions, guy sounded a little bit like a know it all and was a bit patronizing. I was the only one waiting initially, but the customer line soon built up. I knew exactly what i wanted to buy but ended up having to wait 30 minutes for a short 1 minute sale. Not helped by the clueless customer ahead of me who was just there to buy chemicals to balance her pool but had no idea at all what she needed to do. Guess that is what a place like Leslie's is for? Don't mind waiting for that because she can't be blamed for not knowing, but the guy just stretched out the whole encounter and everything seemed to be moving in slow motion. Do not at any cost come here. Go to the one in West Chester or Wayne.

For those who think customer service has gone the way of a pay phone well not here not with Auston…read moreLudwig. Auston did what every successful sales person does. LAER. Listen Acknowledge Explore Respond. As a student of Jack Carew I am always amazed to see sakes professionals at the top of their game. We had a problem with a very expensive pump we purchased there. After getting all the details Auston had it replaced and made sure he kept me informed over the 2 weeks it took getting everything set up. Can't be easy being a manager at a pool store this time of year but I never saw Auston sweat. As long as you have Auston you have a customer for life. Nice Job.

Ryan is the best, he is great at what he does but he is just so nice to work with too. We were new…read moreto having a pool this year and the one we started with was literally a swamp. He took green to clean to a new level staring with the bullfrogs and tadpoles. He did it all so quickly that we were able to enjoy the pool all summer. Thank you Ryan. I would recommend you to anyone.

From the owner: Reliable, hassle-free pool and spa repairs. Heaters, pumps, filters & more—done right the first…read moretime. Fast diagnostics. Fair pricing. 5-star service. Call now to book your service!

We had a 2 hour spa party for a 50th birthday celebration. We enjoyed multiple services and had a…read morewonderful day at this adorable facility . Thank you Divia

This was me and my husband's first time trying float therapy and it was absolutely amazing. Divine…read moreFloat created the perfect environment dedicated to self-care including offering a variety a loose leaf hot tea to add to the experience. The facility is very clean, which is an important factor for us. Beautiful decor! I highly recommend Divine Float! We loved it so much we became members. Tracie D.

Blue Haven installed a pool for me 4 years ago and I didn't have any complaints. I have…read morerecommended them to others.

From the owner: Southeast Pennsylvania swimming pool builder/contractor: new inground pools, spas, and major…read moreremodels with choice of standard and custom shapes, sizes, designs, and decorative features. Exclusive, high-tech features automate care, save water and energy, and purify with virtually no chlorine. 50+ U.S. offices with a name trusted by tens of thousands of homeowners since 1954. Free 44-page brochure, in-home estimate & custom design presentation. 100% financing oac.

I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!

Looking for a pool store you could trust? Carlton Pools is customer focused. They want you to love…read moreyour pool and brag about it to your friends. Stop by with a water sample and check them out!

We've been coming to Carlton Pools for 5+ years! The service is outstanding. The staff is so…read morehelpful and kind. Very knowledgeable and they help you find exactly what you need for your pool! Their assistance keeps your pool water pristine! If you have a problem they will get it resolved! Thanks Carlton Pools, you rock! Loving my new flag float too!