We had an outstanding experience with Aloha Swimming Pools! Brian and his crew completely…read moretransformed our pool in less than a week. They replaced the pool tile, shot blasted the rock to remove years of calcium buildup, sealed the stone, and redid the mastic around the flagstone. The attention to detail was impressive, and everything was completed on schedule. The crew was professional, hardworking, and respectful of our property. Brian was great to work with, knowledgeable, and clearly takes pride in delivering quality work. Our pool looks brand new, and we couldn't be happier with the results. If you're looking for a company that does high-quality work, shows up when they say they will, and finishes the job efficiently, Aloha is your team! They are doing our weekly pool maintenance too!

After a long review of pool service companies in the Spring area I called Aloha Swimming pools and…read moreso glad I did. Talked to Chris and later got a call from Brian ( owner ) who came over to my house immediately. Super nice guy and hands on for my issue. I have always performed almost all my pool service and maintenance but, was stumped on this issue. Thank you Aloha !!!!! A+++++++

This is 2nd pool and David needs to retire. Service, Quality and all around communication and…read moredelivery terrible. Too many issues, but here are a few. 1) Painted decking 2 different colors, 2)When raining, the overflow drain in pool actually is a funnel to send gutter water back into pool, 3) Pool lights not secure and floating around. Overall Terrible.

This team has it together. The communication is fantastic…read moreand that is very important to me. They came highly recommended and I can see why. Very impressed so far - for pool and yard services !

We will have enjoyed our pool for two years in August. We have been pleased with the pool and with…read morethe responses from Unique Reflections when we've had any questions. The pool design fits perfectly into our backyard and is a great place to entertain family and friends which happens most weekends. I refer to our backyard as my wife's private club - Club Janet.

From the owner: Unique Reflections is Houston's premier custom creator of everything for your backyard! Get a…read moreone-of-a-kind design to enhance your home. We are your one stop source for: -Swimming Pools & Spas -Outdoor Kitchens -Patio Covers -Splash Pads -Fire Pits

I'm not compelled to write a review very often, but Pinch a Penny Pool on Spring Cypress deserves a…read moregreat shout out. I've had them servicing my pool for the last couple of months and it always looks great after their technician leaves. Last night I determined I had an issue with my pool. I went in to talk to them this morning and they sent someone right out to get it fixed before the freeze got here so I didn't have to worry about my pipes freezing. Their entire staff is not only super nice, but very knowledgeable. I've been very impressed with the quality of their service and customer support.

I walked in the store she was helping a customer she still greeted me. Very nice woman, anyways I…read moreknew what I needed so I walked around this store getting the items. The store was extremely clean and well stocked. Their was a pool man in store he helped me with a product as I was coming in because I had to fire our pool guy from not cleaning our pool properly. Will be back soon like this week lol.

Just went in to get the pool water tested. John and Marie…read morewere awesome. They helped me get the app set up on my phone. Now I can keep track of the chemicals. Very professional with great patience and guidance.

I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Pros- dry sauna, wet sauna…read more Indoor land pool Indoor hot tub Relaxing chairs Showers and towels Plenty of treadmills Cons- the con is that while there "looks" to be nice amenities but good luck using them. 1. they're either disgustingly unclean, 2. People can't be bothered to have their music through headphones 3. people talking on their phones in the designated "quiet area" and staff ignore despite signs literally say "phone free zone". 4. Areas broken for months never fixed. Continued... -ladies exfoliating in the sauna and in the hot tub so gross! -mold on the floor and walls of the hot tub not cleaned for over a year I finally left villa. -blood by the pool and showers not cleaned up for three days! THREE! What are the cleaners doing? Apparently nothing. Even after I pointed it out. -roughly spoken to by a guy who takes care of the area (I assumed) by the indoor lap pool. I was pregnant and hurting and needed my nightly stretch in the pool which is the main reason I paid to go there and I can't use the hot tub while pregnant. Arrived at the same time as usual. There was another person swimming but the man present didn't like women or I don't know but he told me "it's closed" and didn't give me an explanation. I question and shared how I REALLY need to stretch I'm in pain and it's supposed to be open another 40 minutes on schedule and there is clearly another person swimming in front of us, so how can it be closed? He just yelled at me and still didn't tell me why. I have no idea who or why he was there. Cane other days when pool was support he open and they had signs saying closed" when it was supposed to be open. They don't really have a good amount of machines other than tons of treadmills compared to LA fitness. And as others mentioned they stay broken a long time. But I need to work my back and don't use free weights. The hot sauna was broken for MONTHS! And was so unclean inside. I couldn't believe I had been sitting in there. But I'm sure it was due to the lady exfoliating herself and no one cleaning it! It makes me want to vomit thinking of it. I wanted a water yoga class but they didn't have evening classes for me. Only during the day when I couldn't go. For a large expensive place it makes no sense they could not hire for evening classes. Kids area-while I don't trust anyone to watch my kids personally, my best friend had a terrible experience there. Other kids would bully her kids and staff didn't seem to care. She could only take her kids a set limited time during the day so too bad if you can't make that block of time despite the fact you pay twice as much to bring kids you can literally only go when they say you can because pools and splash pads for kids aren't open or are closed constantly. The last straw was her son was arguing with his sibling as siblings do, but it was handled terribly. Instead of going to get her if there was indeed a problem , the staff dragged him down the hallway and when he thought he was out of sight, she saw him throw him on the ground. She happened to have come down for pick up at the time and was following them wondering why he had her son down a secluded hallway alone, He didn't apologize or anything. Terrible way of handling a child.

This facility looks impressive from the outside and presents beautifully during a tour. But once…read moreyou're a member and start paying attention, the cracks become very clear. In seven years, I have attempted to contact the general manager on multiple occasions with concerns and do not believe I have ever once spoken to him. That says everything. Where do I begin. The issues at this club have been so numerous and consistent that we feel obligated to warn others. Our son was kicked out of the weight room for wearing cotton pants and a t-shirt. When we called to complain, we were told there is no apparel policy against this. He was humiliated for a rule that doesn't even exist. Last Friday, my husband and I drove to the club to use the hot tub, only to find it closed two hours early for an employee meeting -- no sign on the door, no website notice, no email to members. We weren't alone: multiple other members were standing at the locked door, just as blindsided as we were. The weight room and pool are unmonitored at this time anyway so it would have cost nothing to leave one person at the front desk so paying members could at least get in. Most recently, a family friend who is a college swimmer and a fellow member of this very facility was helping my child work on swim strokes in the pool. Staff told us to stop and nearly removed us, citing a rule that only VillaSport trainers can provide instruction. No consideration was given to the fact that this was a fellow member, not an outside instructor, doing something kind for a friend. The billing situation has been a saga. After we changed our payment method, the club kept charging our old card and hit us with late fees through no fault of our own. When we tried to resolve it, we were referred to corporate in California instead of getting help locally. Staff gave us contradictory and outright incorrect information -- one person told us there were no late fees on our account at all, and when we logged in ourselves, we found multiple. We had to fight to get most reversed, and one remains on our account to this day. During Covid, we chose to continue paying our full membership fees a gesture of loyalty to the club and were promised guest passes in return. It seems like every time we have tried to use one, we have been told there are none on our account. We pay over $400 per month for this membership and can't bring a friend occasionally?! And then there's the facility itself. Mildew in the locker room Jacuzzis is not what you expect from a club charging luxury prices. We originally joined in large part so we could relax in the indoor hot tub while keeping an eye on our younger children in the play area and pool. That Jacuzzi sat nonfunctional for roughly two years. The club's solution? A sign next to the jets button reading "bubbles are for outside tub only" -- as though reframing a broken amenity as an intentional policy was somehow acceptable. And there is an indoor-outdoor hot tub with a sliding glass door between the two sides that would be perfect for families and kids. We have been members for seven years and have never once seen it open. The food situation is almost too on the nose. A facility billing itself as a luxury wellness club has replaced wraps and salads with pizza, hot dogs, and hamburgers as its only food offerings next to $12 smoothies (made with powders and no actual fresh fruit). Make that make sense. After seven years, the pattern is clear: this club prioritizes attracting new members and pushing additional fees (personal training, add-on services) over actually taking care of the members it already has. We joined for a place of rest and relaxation but every time we walk in the door, there is some kind of issue! The saddest part is the wasted potential. Cypress is a tight-knit community that would embrace a place like this -- but the experience here is night and day from the sister location in The Woodlands. VillaSport claims to be a luxury club built around community, yet at every turn they discourage exactly that by the way they treat their members. As my husband put it, we've never seen a place that bills itself as luxury have such poor customer service. At this point, the only things keeping us here are the pool -- which we don't have at home -- and the fact that it's around the corner from our house. Otherwise, we would have found a different facility long ago.