Esposito Pools is my go-to for any pool issues. Bill & his team did a complete remodel of my pool…read morein 2019-2020 and returned this week to repair some minor wear and tear issues. The work is complete and immaculate as well. Bill is a great guy, professional, friendly, and explains the entire work process for you. I highly recommend Bill and Esposito Pools for any of your pool needs. - Bobby Roberts

Bill and Renee are wonderful people who truly care about there customers! They are honest, very…read morehelpful, and extremely knowledgeable. Bill and his team did a beautiful job re plastering our pool, at a great price, and very quickly. Bill spent a lot of time showing us the proper care of new plaster, answering all our questions, and keeping in contact with after the job was done.

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

Very knowledgeable. Very fast. Very reasonable. The service I requested was a inlet leak fix. It…read moretook the owner seconds to find the leak (others had failed for hours) and then he had a tech come the next day and replace. I also used their recommended underground leak repairer. Bottom line, super competent in a industry of hacks and charlatans.

This is 2nd pool and David needs to retire. Service, Quality and all around communication and…read moredelivery terrible. Too many issues, but here are a few. 1) Painted decking 2 different colors, 2)When raining, the overflow drain in pool actually is a funnel to send gutter water back into pool, 3) Pool lights not secure and floating around. Overall Terrible.

This team has it together. The communication is fantastic…read moreand that is very important to me. They came highly recommended and I can see why. Very impressed so far - for pool and yard services !

I'm not compelled to write a review very often, but Pinch a Penny Pool on Spring Cypress deserves a…read moregreat shout out. I've had them servicing my pool for the last couple of months and it always looks great after their technician leaves. Last night I determined I had an issue with my pool. I went in to talk to them this morning and they sent someone right out to get it fixed before the freeze got here so I didn't have to worry about my pipes freezing. Their entire staff is not only super nice, but very knowledgeable. I've been very impressed with the quality of their service and customer support.

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.

NIC and his crew are top notch! Pool service at it's best. Nic is as honest and thorough as they…read morecome! He isn't trying to get rich, he just has a passion for pools!

Nic and his team are great and always comes on the day he is scheduled we are never left wondering…read moreif they will come or not.

We will have enjoyed our pool for two years in August. We have been pleased with the pool and with…read morethe responses from Unique Reflections when we've had any questions. The pool design fits perfectly into our backyard and is a great place to entertain family and friends which happens most weekends. I refer to our backyard as my wife's private club - Club Janet.

From the owner: Unique Reflections is Houston's premier custom creator of everything for your backyard! Get a…read moreone-of-a-kind design to enhance your home. We are your one stop source for: -Swimming Pools & Spas -Outdoor Kitchens -Patio Covers -Splash Pads -Fire Pits

UPDATE/ PSA to new members. I still love the amenities and staff, but I have come across a few…read moreexperiences now where I was supposed to get an account credit or a refund and have had to fight for months to get it. I'm still an active member, so it's frustrating how slow a simple transactional refund is. For the negative reviews on here referencing refunds for charges people received post canceling their membership, I would 100% believe that is an issue. If it's an issue for loyal members to get a timely response, it will definitely be an issue once you decide on leaving.

One of the interesting thing that every Saturday we take our kids for swimming pool, the water…read moresplash is off because they have swimming classes so I'm not understanding. Why don't they manage the swimming classes and different days during the week instead of the weekend where everybody want to have fun and it's the only time we can take the kids to swim

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.