Esposito Pools is my go-to for any pool issues. Bill & his team did a complete remodel of my pool…read morein 2019-2020 and returned this week to repair some minor wear and tear issues. The work is complete and immaculate as well. Bill is a great guy, professional, friendly, and explains the entire work process for you. I highly recommend Bill and Esposito Pools for any of your pool needs. - Bobby Roberts

Bill and Renee are wonderful people who truly care about there customers! They are honest, very…read morehelpful, and extremely knowledgeable. Bill and his team did a beautiful job re plastering our pool, at a great price, and very quickly. Bill spent a lot of time showing us the proper care of new plaster, answering all our questions, and keeping in contact with after the job was done.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

This is 2nd pool and David needs to retire. Service, Quality and all around communication and…read moredelivery terrible. Too many issues, but here are a few. 1) Painted decking 2 different colors, 2)When raining, the overflow drain in pool actually is a funnel to send gutter water back into pool, 3) Pool lights not secure and floating around. Overall Terrible.

This team has it together. The communication is fantastic…read moreand that is very important to me. They came highly recommended and I can see why. Very impressed so far - for pool and yard services !

We spent months going back and forth on whether to build a pool. If you've been through that…read moreprocess, you know how quickly it can become overwhelming.... different builders, different options, pricing all over the place, and a lot of uncertainty about who you can actually trust. Regal Pools ended up being the easiest decision in he entire process. From the first conversation, it didn't feel like a sales pitch. They asked the right questions, took the time to understand how we wanted to use the space, and brought ideas to the table that we hadn't even considered. It felt collaborative from day one, not like we were being pushed into a template design. The design phase was seamless. Every detail had a purpose, from layout to materials to features. They were patient, responsive, and incredibly knowledgeable, walking us through tradeoffs and helping us make decision without ever making it feel overwhelming. And then came the build, which is where most horror stories usually start. That never happened here. The team was organized, communicative, and always on schedule or ahead of it. You could tell there was real coordination behind the scenes, nothing felt chaotic or last-minute. The crews that came through were professional, respectful, and clearly took pride in what they were doing. Honestly, the staff across the board was flawless. From design to project management to the build team, everyone was aligned, responsive, and genuinely cared about getting it right. And the end result.... exceeded every expectation we had going in. It's not just a pool, it completely transformed our backyard. It feel like a space we actually live in now, whether it's relaxing during the week or having people over on the weekends. The quality, the finish, the attention to detail, everything is just on another level. Looking back, the biggest difference with Regal Pools is that they don't just build pools, they build an experience from start to finish. If you're even thinking about it, don't overthink it. Talk to Regal Pools. You'll see the difference pretty quickly.

Regal Pools was amazing to work with. Super easy, super fast, and the pricing was honestly better…read morethan I expected. They knocked everything out quicker than anyone else I talked to, and the quality came out way better than I imagined. They really went above and beyond -- can't recommend them enough.

We attended a Hot Tub Show by Primo Hot Tubs and although we were just looking and not really…read moreplanning to buy - we were so impressed by the knowledgeable staff and product offerings we ended up buying a very nice hot tub. Vince the Owner gave us a detailed product overview, it's so nice to buy a product from someone who really knows their business. That's why we didn't just buy a tub from Costco. And then you wait while it's being manufactured (the hardest part). Finally the day comes when Kelsea calls and says it's time to have a site inspection visit and to schedule delivery! Yea.... The delivery went off without a hitch. I'm not saying it was and easy job - my husband took out a piece of wrought iron fence and they managed to maneuver it through flawlessly. The 2 installers did a fabulous job, including giving my husband detailed instructions on how to get the hot tub ready for use. We couldn't be happier with our purchase and experience with Primo Hot Tub. It's so pretty, the waterfalls, the led colored lights and backlit jets. Wow. Signed, Happy Customers Kathy & Rick Magers

Lovely lovely store! But spas are really high priced. Salesmen turnover within months. The one we…read moretalked to today was a delivery guy, didn't know warranty info and don't have his pants buttoned...

I had a pool leak, and I knew one of the five exposed pipes supplying waterfalls were broken…read more After further inspection I found that there was another broken waterfall pipe underground. For repairs, I asked Pinch A Penny (Magnolia) for an estimate. Allen came over and also noticed that the broken section of pipe into the rock waterfall was a flexible irrigation pipe to connect the pvc pipe into the solid rock encased pvc piping for the waterfalls. He provided a reasonable estimate the next day. Bill Brady came out for the repairs and we discovered that a special pvc pipe would have to be made in a shop because the irrigation pipe could not be removed from the rocks without chipping out the piping in the waterfall rocks. This required shop fabrication and another trip by Bill. With the proper equipment he repaired/replaced five 3/4" pvc pipes. It was tested and worked great. The total cost for the repairs was exactly the same cost as the original estimate! Bill and his team were all knowledgeable and courteous.. Bill is a stand-out in the business. I highly recommend Pinch A Penny.

I needed a filter basket for my Jandy filter pump. The store representative wasn't sure what I…read moreneeded. He called for the owner Bill for his help. He ask me what type of filter pump I had and he picked up the basket I needed and he gave a brief explanation of its operation. I ask what the cost was and he picked up a tag for $39.99. Bill could sense I wasn't going to spend that much. He lectured me on how he had $100 dollars of employees and how I was an online shopper. He then turned and walked away continuing to verbalize his displeasure with my not purchasing a filter basket at that high of a price. Two of his employee's witnessed this interaction with a customer. I will never shop at this pool store again. I will contact Pinch A Penny franchise compliance and file a complaint with them.

NIC and his crew are top notch! Pool service at it's best. Nic is as honest and thorough as they…read morecome! He isn't trying to get rich, he just has a passion for pools!

Nic and his team are great and always comes on the day he is scheduled we are never left wondering…read moreif they will come or not.

I would not recommend this company to anybody. We had a saltwater pebble tech pool which we had…read moreconverted to an Ozone & UV filter, and we asked them to have the boulders repainted and sealed, and the pebble tech power washed. They are just contractors so they hired other companies to come out here and take care of each of those components. they were too remove the current calcium line first from the rock outline (from my understanding that can bead blasted or another assortment of ways) and then re-stain and seal. But they did not do that they just re-stained it so where the calcium line was before the paint is not sticking. It apparently has a two-year warranty but I have called several times trying to get in touch with somebody and on one occasion I got Letty to answer the phone and she advised me that the company they used for the Boulder stain only speak Spanish so she would call and talk to them for me. But I have not heard back I have been following up for over a year with this issue. There's absolutely no customer service they will not call you back or email you back if there's a problem. So your warranty is basically null & void because you cannot get in contact with anybody. We had them servicing our pool once a week but literally the guy they would send would come out check the chemicals empty the skimmer baskets and occasionally vacuum the bottom of the pool. But he never brushed or kept up with that calcium ring where the waterline is so that ring has just grown out of control again. And I had to remind him when it was time to clean the filters because they had not clean the filters either. So we canceled our weekly service because we just felt $170 was not worth the lack of care for our pool.

Chris has been a pleasure to work with! We initially reached out about a year ago and he has been…read morevery generous with his time as well as authentic every time we've met. He's been flexible with our timing, had a very well thought out pool and construction design (our house is mostly geometrical so we scratched the initial design I brought to him and went with his geometrical design as well as went with his suggestion to have a retaining wall built so that the structural integrity of our pool is not compromised). When you meet Chris you'll notice that he is very knowledgeable about what it takes to build a quality pool. There are many small things that Chris has pointed out that I'm sure any other pool builders would have missed (like pouring the gunite first entrance step one inch lower to compensate for coping, pouring the second step wider so that the overlapping coping doesn't shorten its width and makes it shorter than the other steps etc). We are very happy of our current build (still in the plumbing phase) - I will update this review with pictures of the finished project once it's done! Have already started recommending him to family members who will be building a pool soon and recommend you give Chris a shot too.