Best service ever! I had a hole in my tire from a razor blade that AAA (who I also love) couldn't find. As soon as I parked I was immediately greeted and helped. Another employee waited and held the door open as I walked in and then they took care of the problem in less than 15 minutes while I waited in their comfy chairs inside drinking coffee. Such an awesome experience it completely turned my day around. Thank you Tyler and the entire Les Schwab team :) read more

Always amazing service here. The people are nice and greet you with a smile. I came in my tire pressure monitor came on and I saw there was a nail in the tire. They fixed the tire and put the tire back on for me. They even checked my other tires. It is the little things, such as smiling when they greet me and putting the tire back on for me, which make me recommend them and return for my tire needs. In and out in less than fifteen minutes. Thank you Dan!!! read more

I rarely write reviews; however, I would like to give Jordan a shout-out. He was helpful, honest, and put himself in the customer's shoes. Thank you so much! read more

Great service. They did my alignment within an hour. I also had an issue with the height of my car suspension (I bought it used and it is super low) and Rich got it lifted by about an inch in the back (all he could do), at no additional cost. read more

ONCE AGAIN, the crew at Gresham Les Schwab Tie Center provided OUTSTANDING CUSTOMER SERVICE. I had brake issues and went to them to review. Pat and the rest of the team took excellent care of me. There has NEVER been a time I've come in where I've not been quickly helped of greeted. I appreciate all they do in the community and for us customer's as individuals. read more

Very Disappointed. I ordered 4 tires on Monday with an appt date for Tuesday AM. Pat assured me the tired I needed were in stock. Upon arrival, they told me they only had 3 in stock. Offered me a long delay for them to get one from another dealer. But what they really wanted was for me to upgrade and spend an additional $100. I felt this this was a deliberate scam to up sell. I walked. read more

Every time I have gone to Les Schwab they've helped me with tires and air pressure and anything that I need they've always been there for me and I will always use them. read more

My car was driving poorly so I took it here to see what was up. They said a tire rotation would help. I also informed them that there was a grinding noise going on and asked them to check that out as well. They did the tire rotation and said my brakes were fine. Just a little over 1,000 miles have gone by yet the car still shimmied. And the grinding noise is still going on. Today I took it to another mechanic to have it checked out and they said my brakes were shot and the pads needed to be replaced. One brake pad was ground down all the way to the rotor. When I was told by Les Schwab that the brake pads had 5-6mm left I believed them. But the 2nd opinion mechanic showed me and actually gave me the brake pads. They were both front brake pads and in bad condition. I walked up the street to Les Schwab and asked them how this could be. I was informed that someone didn't look at them careful enough and that "We lost a brake job." Yeah, I'd say so. I also informed him that the car still shook at 60 mph and he said it could be a faulty tire, almost seeming to ask me to bring it back in. Ha! I told him I was sure the new place would be a able to fix it. What if I had been in a wreck because of faulty brakes? Pretty disturbing to me. read more

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Another great experience at this LS location. The crew seemed to be firing on all cylinders. Gave me an update on my brakes and also wrote the tire date code on my receipt as I asked. Thanks, read more

We've always come here for tires, brakes and alignment. The staff is friendly and I can usually get out of here pretty fast. A couple of weeks ago we came here to get two tires for my Toyota. We were able to get in and out within about 1.5 hours. The people were friendly and helpful with providing me with some options for tires. I will say though their prices are a bit more expensive than Tire Factory but the customer service here is much better. We also came and got the alignment done here. After replacing our tire I noticed the car was leaning towards the right. I got all four wheels aligned for $83.50. This is a pretty good deal and it only took about an hour with an appointment. I also like that even if they don't have appointments available you can drop off your car and they will work on it throughout the day. They are a bit more expensive for tires, but the service here is very good. read more

Every time I am at this location, I am always disrespected. Horrible customer service. They had my appointment scheduled for the wrong time, and while they were checking me in, the man kept asking the woman to 'deal with this'. I never once got angry or even slightly rude, they just right off the bat made me feel uncomfortable and unwelcome. This happened yesterday, and right now I am at the Les Schwab in Clackamas off 212, and I IMMEDIATELY felt an incredibly different atmosphere and I can breath a sigh of relief knowing my car is FINALLY in good hands. DO NOT GO TO THIS LOCATION. read more

I got a flat tire today and even though they were closing at 6, they still let me bring my vehicle in 5 mins before they closed and patched it for me within 15 mins. The entire staff was so friendly and I experienced excellent customer service! I would definitely recommend this location to everyone. Thanks again for making my Monday a little better :) read more

We drive all the way to this particular store just for the team! Howard and Pat and all of their workers are amazing. We live in Dayton, Oregon and because they always go the extra mile for us we will always go the extra miles for them also. I'm not saying don't go to any other Les Schwab, but hey, don't let me stop you either I have never had to wait, they don't jerk ya around trying to push sales of stuff you don't need, but they will happily make suggestions for getting the best for you if you ask. And they are committed to your safety and well being. So if you want quality, excellent service and true honest people protecting your ride, go to them. I have trusted them with everyone in our family from our kids to our parents. read more

I went in for a battery check and was told it's going to take 45 minutes, so i figure why not check the brake as well. Prior to coming to Les Schwab my car was not making any noise nor was I aware of any kind of sound from my brakes. Now it's making noise like a 5-10 seconds long screeching sounds. Come on Les Schwab are you that desperate for customers? my brakes were fine, noise free, now it seems it's got problems which will then require my money to pay you to fix it. So disappointed wish I had install my own hidden camera to expose your scam that seems to be unnoticed. Lesson here, do not come here especially if you do not have any account and make sure you do a video of your vehicle and or install a camera to record the maintenance being done on your vehicle. Btw the reason I came here was the battery it was bad as I bought a battery tester and test it myself. So they (Les Schwab) rip me off by informing me that my battery was fine which it was not and damage my brakes and actually gave me a quote to replace them for $527.00! Really? Your company should be investigated and prosecuted for defrauding customers! if only i have the time and resources I should press charges for destroying my property! read more

Les Schwab Tire Center - Tires Near Me - Gresham, Oregon

Great service. Came in for an alignment, and they didn't charge me a dime because they said frame repair would be a better route, come back after the standard alignment on the frame repair wears off. However, the first time I came in, they did do an "alignment" which was terrible and worse than my car before. It was after coming back in they realized it was because of frame damage, and they refunded me. They shouldn't have even put the car on the road with that abysmal alignment. Can't complain, I got my car problem diagnosed for free -- just had to come in twice. read more

I discovered I had a nail in my tire and they happened to be near where I was. I called and they immediately said bring it to be fixed, free of charge. They also looked my tires over while doing so. Did they use my situation to hard sell me for tires? No they did not. They said my tires were in great shape and handed me my keys with a smile. That, folks, is how to run a business that sees customers return. Thank you, guys! I'll be back when the tires are worse for wear. read more

I love this place! The employees are all running or walking at a super fast pace. They come out and greet you as soon as you walk in. They all seem happy! Popcorn and coffee while you wait. These people have the customer experience nailed! read more

Les Schwab Tire Center - Tires Near Me - Gresham, Oregon

This place is SHIT. I had an appointment to get an alignment on my car done and waited for over an hour for this older gentlemen named Jason to come over and tell me that they DIDN'T DO MY ALIGNMENT. Then he started laughing and said I hate to be the bearer of bad news (still laughing) and pulled out a quote for over $700.00 dollars!!! Because apperantly my front arm bars are broken. All while LAUGHING AND SMILING as he read the "bad news." I told him that I didn't have the money to do any of this and he said "oh well." Then he said they aren't going to do my alignment without doing all this shit first. So I took the quote and left. NOT COOL. Very rude customer service and they are totally trying to rip me off. Screw this place. read more

Oh Les Schwab, how much do I love thee? A whole dang lot! Your customer service is amazing! Never-fail friendliness, fast service, pleasant people at the front desk. Service done when they say it will be. Great products in every way. My classic LS story is one day when because of my own oversight, I ended up in a ditch (long story, don't ask) on Hogan Road with my 94-year old dad in law with me (who stayed cool as a cucumber, I might add, and even laughed!) Pat from Les Schwab Gresham happened to be driving by shortly afterwards, pulled his pickup over to a parking area across the road, and came over to make sure we were okay and if we needed help (it was already on the way). Pat didn't need to stop. But he did. And that over the top care only increased my determination to stay a Les Schwab customer for life. We get all our tires and batteries here; they take care of our brakes, alignments and whatever else they provide that we need. They fix flats for free if you've bought tires there, and get you fixed up asap. If there were 10 stars, Les Schwab would get them all. Other companies should take customer care lessons from this amazing local business. read more

I am a researcher, a mom, and avid driver. In all my years on the West Coast Les Schwab has had the best price/value and service. Their service is super, attirude awesome, i actually feel like they care about me, not just parting me from my money. Best of all, they dont try to sell me what I dint need. I am a life long customer and highly recommend this location, and Les Schwab in general! read more

Truly exceptional service, shout out to Bruce and Howard behind the counter and to all the staff working hard to keep those wheels turning and keeping me safe on the roads! read more

This place is incredibly slow. I was told it would be about 45 minutes to an hour. There was no more than three other customers in the lobby, sounded reasonable to me. I waited... And waited... saw cars come and go... thought maybe I didn't hear my name called and I was done? Nope.. A little over two hours later and I can see my car still hasn't moved from the parking lot where I left it. The last time I was in here the same thing happened where I was told it would be 45 minutes and ended up spending 3.5 hours here. I don't know where they were taught to read and estimate time, but I think it would be a helpful tool for them to use. I wouldn't be so annoyed had they just worked with more integrity and honesty. Hopefully I can get out of here before another hour passes... Both incidents were to just get a nail removed from a tire. I don't believe it should take this long. Update: it took about 2.5 hours to pull a nail (1.5 hours longer than told) and apparently they charge to have that fixed now. I had just bought the tires from them a little over a week ago. Awful service, "that's my Les Schwab tire story." read more

I stopped by one of their competitors this morning, because it happened to be closer to me. When someone finally acknowledged my presence, I was told it would be two hours before they could even look at my tire. So I went a little farther to get to Les Schwab. In sharp contrast, a friendly serviceman came out to greet me before I even got out of my car. He found the problem right there in the parking lot. A nail. I'm like a magnet for getting things like that stuck in my tires. Nails, screws, even a bolt once. Anyway, they were able to patch it. I was there maybe 10 minutes in total. And it was no charge. Amazing customer service. I've always had good to great experiences with any Les Schwab I've ever patronized. I bought my first-ever set of tires from them back in the late 80s. Their great service keeps bringing me back. Highly recommend. read more

I paid a large amount for tires (4) for my vehicle 10 days ago in Portland, OR. The salesman made a big deal for 'lifetime warranty ' and ' les schwab will take care of you and your tires'. Well, I'm home where is no Les Schwab in the city or anywhere near. When I called to find out how to get a air leaking tire fixed, I was told that the warranty only applied to the dealer where I bought the tires and I would have to pay for a tire fix or new tires. I am so tired of being lied to or given misinformation, aren't you? read more

Not really loving Les Schwab right now. Bought chains in Clarkston, Idaho after realizing I left mine at home and there was snow forecast ahead. I was traveling to the Midwest. There was no mention of not being able to return the chains if I didn't use them UNTIL AFTER APRIL 1st. We even talked about the fact I had what I needed at home and which pair to return if I ended up needing to use them. Not happy, not happy at all. read more

I am always greeted and treated like royalty at any Les Schwab but the Gresham location is especially my favorite. I called in this morning with an emergency need of inspection and a wedding 1.5 hours away with little time left before I would be late. I think it was Dan (not sure if I got that right) that took my call and he was great; got my ticket going over the phone. These guys got me in and had me on my way without running late. Nathan took care of my car and was really informative. Thankfully, it was a false alarm. Thanks guys! read more

This tire store is amazing, while traveling from Gresham back to California, I had a tire warning light appear , I arrived at the store when it opened, the staff had my issue resolved very quickly I was back on the road within 20 minutes, I highly recommend their services. read more

Had ok service until we spoke with the very rude receptionist. Her name was like Darcey or something. Irrelivant. This is a good example of how 1 bad interaction can taint a whole buying experience. You guys need a new receptionist read more

My daughter called because she needed a tire repair. Then asked if you had her tires in stock. The guy who answer the phone told her She had the wrong number and She told him that's what's on the tires. He then said She did something wrong and put her on hold. He came back on the line and told her it would be 525.00 for four tires. She's asked if they had anything cheaper and her said NO. You drive a BMW like since She drives that type of car She shouldn't complain about the price of tires. She was so offended that She hung up one the guy. She drives a BMW with low profile tires. Mom and Dad bought her the car for a Christmas gift. NOT that it's anyone's Buisness. We ended up at the Sandy location which had amazing customer service. read more

Was traveling on vacation by rental car from Spokane to Portland when the low tire pressure indicator came on. Yelp identified a tire repair shop near to us (Les Schwab on Burnside in Gresham). Stopped to get the tire repaired and thought most of our day in Portland was lost. However, within 1 hour the problem was identified, the tire patched and we were on our way. They were very knowledgeable and customer oriented. No payment was requested. They just said "hope to see you again sometime". They will. They saved the day! read more

Absolutely fantastic service! Came in with a nail my tire and they quoted about 45 minutes which I was fine with. Patched my tire in thirty minutes AND didn't even charge me! What? I was ready for a $20 charge but nope! Excellent and will definitely go back when I need tires! read more

These guys are just wonderful! When they didn't have used tires in stock to keep Old Faithful on the road within my budget, Pat took the time to call around & find a deal for me. He never made me feel like a dumb girl (like the last place I went to), just helped me out with a smile and good advice. read more

Cannot say enough good things about this store. We called with a nail in our tire on our way to the Airport from out of the area. Kelly got us in quickly and back on the road lickety split and we got to the airport in order to pick up our son who flew as an unaccompanied minor. Kelly was amazing and friendly and wished us a safe drive on our way out! Excellent customer service and compassion in our hurried situation! Thank you so much Gresham Les Schwab!! read more

Just got a pick up worked on there and they told us they locked the keys in the vehicle. Called a lock smith to meet there only to find out they never locked the keys inside, they just lied about it.. still had to pay the locksmith ourselves and les schwab has no part in trying to fix the problem.. just said "dang sorry about that." read more

The burnside in Gresham location is the absolute best ! The customer service is astounding. I am a young lady that knows little about anything car related so when I had a issues with my tires they hooked me up ! They explained everything in depth and gave me options so I did not feel pressured to buy the most expensive set of tires . Thank you les Schwab for making my experience as comfortable as ever . read more

Wonderful service!!! I called ahead to check cost and wait time to have a screw pulled out of my tire and the tire patched up. I was greeted both on the phone and in store with incredibly friendly staff who had very helpful answers. My wait time was short, and they we're very understanding that my one year old wouldn't last much longer than 30 minutes anyway. Excellent customer service and a job well done! Thank you! read more

For the last 30 years I've relied on Les Schwab in Gresham for tires, brakes, air pressure checks and fills, etc. Solid service and good products at a fair price. They have always gone above and beyond for my family and me. Shoutout to Pat and Max as Rock Stars. I've been relying on Pat's advice for years. Max is new to me, but both have earned my admiration for their professional advice. Truthfully, all the staff I've met have done a sufficient job over the years. Yes, I've heard the trash talk, but I reserve that for the Lloyd Center and NW Portland locations who's staff have only been unhelpful and lackluster at best every time I or my daughter has been in contact with them. I will drive out of my way to go back to Gresham's Les Schwab. It's just peace of mind for me. I know they will do their very best to help which is so important when you really rely on your vehicle as part of your business Employees set you apart from the other businesses.....Employees who genuinely care! Great job Les Schwab! read more

Everyone is most accommodating and friendly. Service is quick. Everyone always goes above and beyond. Will always bring our cars here.

I was taught in business school that Les Schwab was renowned for their customer service, but I think their CUSTOMER SERVICE IS HORRIBLE! I simply wanted to change my summer tires for my studded winter tires, both on their own sets of rims which were purchased from Les Schwab. They told me they do not take appointments and to come on in, it would only take about 30 minutes. After an almost 2 hour wait, they finally got to me. Then they told me they would not change my tires because of they did not have senors. It is a "new" law this year mandatory for all cars. They wanted $300 to put new caps on my tires. I was already there longer than expected, and could not afford it, nor wait to have them do this. BAIT AND SWITCH. The technician said they should have told me this when I checked in, and they did not. They had all of the vehicle and tire info, that they pulled from my license plate. They knew exactly what tires I was switching, so you think they could have told me when I got there. No they wanted to do it after I waited for two hours. Unbelievable. Then when I go to look at this law, it is not what they said it was. This law was passed in Jan 1 2012, not this year. And it only applies to year 2007 or newer vehicles, or vehicles with a TPMS. My car is a 2005 and does not have this. So they lied to me to make a sale. Their staff was poorly educated on the subject, and was not friendly. I was just talking about Les Schwabb being great customer service to some of my coworkers, now all they are going to hear is to never go there again. '' I called another tire store which actually explained to me the law, and looked at my vehicle to see if I needed them. After seeing that I did not, it took them a whole 5 minutes to change my tires. After this experience, I do not think I will ever be back at a Les Schwab again. read more

I was there on Saturday a little after 10:00 am I am an employee of a very large Electrical contractor co. in Portland metro area. my service van has a flat and needed repair and while I was there I wanted the tires rotated. I came to the counter and I was told it will be an hour so. I was ok with that, after waiting an hour and 15 minuets and seeing many cars and trucks coming and going I decided to go in to see how long. the nice lady told me it would be at least another hour. This is BS my co. has over 200 vehicles on the road and we have a commercial account with Les Schwab and this is unexcitable I went to another tire shop a little ways away and they were on it and the wait was so short I did not have time to finish my coffee. I WILL never go back to Les Schwab for any work or tires in my co. van or any of my personal cars and truck. read more