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    Les Olson IT

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Les Olson IT

    Data recovery

    Desktop computer body repair

    Desktop computer support

    15 More Services

    Device support or repair

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer support

    Security monitoring services

    Security system installation

    Security system repair

    Video game console support

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    9 years ago

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    Barry P.

    Jennie, thank you for the rating and review.

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    PC Laptops

    PC Laptops

    (51 reviews)

    $$

    I don't know if they build the greatest computers on the planet. If that was the kind of knowledge…read moreI could figure out then I could probably build my own computer. So we will have to take that little gem at face value and talk about the things we DO know. First, they build a great computer for a guy like me. Our family uses it for things like storage, taxes, some light gaming, and uses that are becoming more and more outdated. They do it what I believe to be a reasonable price and I have never left unhappy about my purchases. My favorite thing about this store is the customer service. I believe they truly "love you" and take care of the folks spending money here. Friendly from the time you drop off your old door-stop to the time you walk out with it repaired or a new P.C. Other computer shops have been very, very condescending when I admit I have little to no knowledge and ask them to "dumb it down" for me. Not PC Laptops, they chuckle and break it down to the lowest common denominator for me. I like that. So I will continue to not know how to build a computer and keep coming back here for my PC needs.

    PC Laptops has no customer service. If you call the number listed for help…read morethey are limited and have little or no control over the stores activities. So if you are not happy with the stores service you have no where else to go. I was unhappy with the keyboard that came with my new PC but there is no exchanging it. I would have to buy a new keyboard myself after just paying for this one. Just bought a new computer there and no one told me about the SuperEasyBackup subscription which renews automatically for $239.40 yearly. Be careful of the charge. Call to cancel. I saw this in the very fine print on the bottom of the receipt.

    Link Interactive

    Link Interactive

    (62 reviews)

    I'm glad to see that I wasn't the only one that had bad service from Link Interactive. They did…read moreabsolutely nothing to assist me other than make me pay out my contract for a product that never worked once THEY updated a part in the console. I had my son-in-law install the part, who is an IT director, and once installed it just beeped and beeped. Never worked. I asked to cancel my service and stopped paying by turning off my credit card for auto payments. But OH NO, I have a 2 year contract & they threaten to send me to collections. They don't support their own product and god forbid if you want someone to service it. You do it yourself. I finally got pissed off and mailed it back to them. Of course, they said it worked perfectly. Do you think they would have given me a new console, since mine was several years old and now had parts updated by THEM? Of course not. They sent it back and I plugged it in, and it did the same thing. As pissed off as I was at that moment I ripped it off the wall and threw the damn thing across the room, then picked up the pieces and threw in the trash. I've been paying for this piece of crap with no service for over a year. Here's the best part, when I caught up on my past due payments a few days after I paid, they charge my new credit card, without my authorization, for $179. They could never explain what that was for. Now I had proof, so I filed a fraudulent complaint with my bank. I got the money refunded by the bank, and Link never acknowledged it, but it no longer shows the charge. Today I sent them a certified check for the balance and told them again to CANCEL my account. NOW my contract with this awful company is over. Don't do business with them, it doesn't matter that you've been a long time customer, they don't give a crap!

    I gave been a customer since 2011, which is when Debbithe manager. Under her leadershio,she was…read moreprofessional, courteous, and effective. Since her retirement, you can see that same level of services has vanished with mostly one star reviews. When I have an issue, I tried to resolve it with Elise, who is completely unprofessional, verbally combative, and snippy. Our system has ALWAYS been set to call us on our cells first, not the two way system. Of course, they proclaim differently. Law enforcement was dispatched, which we are charged for a false alarm. I guess 14 years as a customer means nothing to them. However, then they reply that they strive for the best customer experience and would love to make it right, if given the opportunity. FACT: They were given the opportunity and did ABSOLUTELY NOTHING to make it right. In reviewing several reviews on various sites and platforms, it is evident that their model in business has focused more on greed and less on customer satisfaction. For the record, I have no problem paying more for better service, and I understand that prices increase over the years. What I dont understand and nor will I accept, that customer service goes by the way side. I will continue to share my experience on every platform, social media site, and as a professional in marketing and providing public speaking across the US, thus will become my new opening of how not to treat customers.

    Les Olson IT - officeequipment - Updated May 2026

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