Took my car in for an oil change - completed on time and they did a wonderful job (no leaks, which…read moreis more than I can say for when I took it into the Porsche service center!) I set my appointment up with Nick - very friendly, honest, and not high-pressure. He pointed out that I may need a brake job, but not right away..."something to keep in mind." The best part: I paid less than what I would pay at the dealership, and I only had to drive a mile to get there.

Wonderful experience! No complaints. Quick service, kind customer service, great and well priced…read morework.

did good work in replacing items in engine area. Main Tech person had to remove right front tire to…read moreget to engine parts but forgot to tighten the lug nuts when car was driven to parking area for me to drive off...which I did after paying bill. Needless to say wheel was wobbling and could have come off while I was driving. The shop has already closed for the weekend. I took it to Firestone and they solved the problem. Tuesday I was reimbursed by F&F Auto Clinic.

F&F is a throwback where you get personalized service and attention. I generally do my own work on…read moremy old jeep (95 YJ 4.0) but my wife and I are in the middle of a move and all my shop tools are currently out of state so when my project started a coolant leak I had to let someone else work on it. Mark at F&F did a great job! He traced the leak to the water pump and through the course of repair found both the idler pulleys had a fair amount of putting, this in turn was causing belt wear. Since the jeep is 30 years old, those pulleys are no longer made, Mark was able to smooth them out and hopefully extend their lifespan. He also had to deal with 2 broken bolts on the water pump. Thanks for all the help!

WSC Serviced my 2016 Mini Cooper JCW. Honest Quote, Good…read moreService, Friendly Staff. You can tell the moment you pull up these guys know what they're doing. The pricing hit me a little hard as I'm a student, but this is where you come to get the job done right, not done cheaply. There was no high pressure up-sales like I've dealt with at previous shops, they pointed out a few small issues and recommended a few overdue services, with a simple "It's logged in our system, feel free to swing by any time and we'd be happy to get that taken care of for you". The price quoted over the phone was the exact price I paid when I picked up my car. They even went so far as to mail a thank you note to my home this holiday season. The little details add up and these guys overall have provided a phenomenal service, they clearly take pride in their business. This will definitely be my go-to place to have my vehicle serviced from now on.

I brought in my 328iC because it was smoking. Quickly identified the issue and spotted other…read moreareas that, to be honest, I was also wondering about. Gave me a well explained set of quotes, recommended a priority and identified what was the minimum amount of work to resolve the problem. Friendly, no pressure, patient, and once the decision was made, quick turn around. I inspected the job and it was done well (I had been in that part of the engine a year ago so knew what it should look like) and they did a great job on cleaning up all the oil that I had been leaking. Thank you WSC! Oh, and they let me have a couple of drink coozies!

Left the Toyota dealership and never looked back. These guys are awesome and prices are great!…read more Highly recommend.

Awesome!!!! Friendly…read more reliable knowledgeable availability If you have a need for anything bring it here!!!

This is one of those "I wish I could give them more stars" situations…read more I was born and raised dealership kid. Working in a dealership was a family generational tradition. Your car only went to a dealer till it died and then you would start the process all over again. Going to a non-dealer was a big no-no and was heavily ingrained in my core beliefs. After every 6months of spending 500$+ every "oil change", getting recommended things I knew weren't true, and having a problem every single time I picked up my car (parts not put back on, lug nuts missing, my whole engine air filter assembly disappearing) enough was enough. Terrified and going against everything I've ever believed in I chose this place due to its proximity to my work and they worked on my boss's truck when he had an emergency. I could not be happier with this place. From start to finish everything was perfect. Communication, quality of work, timeliness, and recommendations that matched up. I wish I would of done this sooner. Will be back, and when the service plan is up on my other car it will be going there as well. My confidence in them is so high. Thank you, Hunter and the rest of your team. Y'all are amazing.

K & M always delivers high marks for servicing our family's vehicles! We have been a customer for…read moreover ten years and look forward to working with K & M for many years moving forward!

I spent 216 dollars diagnostic fee at this shop with no good outcome because the owner told me to…read moretake the car somewhere else after he charged the diagnostic fee. He said he didn't want to waste my time or his time. He recommended a mechanic that specializes in Mercedes. I thought that they offers minor and major repairs for new and older cars based information on their website. When I called and talked to Scott, the owner, prior to towing my car there, Scott said that they could fix the car although I'd have to wait a few weeks before towing my car there. I said that's okay with me because I was not in a hurry. However, I didn't expect that once I tow my car there, they would not work on the car for weeks afterwards. This was not the impression that I got initially. After I towed my car there, the young lady who greeted me told me that it would take only 2 hours before the mechanic can diagnose the problem on this classic car. After I towed my car to Woodinville Import Auto Repair, the car was left in their parking lot for weeks. Staffs at this shop kept calling me with different prices on diagnostic fee and different timeline. When I called to follow-up after weeks, Scott's wife said that their mechanic will look at my car whenever he had free time. She told me that if I wanted to mechanic to look at the car sooner, it would be expensive, up to 1,000 dollars to diagnose the car issue. They talked down to me and blamed that I misunderstood Scott's wife and etc, claimed she never said anything like that. They made me feel like I could not communicate well in English when I have been in the U.S. for almost 30 years (since I was a little girl). I went to middle school, high school, undergrad at UW and even got a doctorate degree in the U.S. How can they blame their lack of competent mechanic, their lack of care to customer's car, their poor time management on me as a customer?! I thought it was very odd the interactions that I experienced at this shop. Scott charged me 216 dollars for diagnostic fee, but that was not that helpful at all. This is because when I tow my car to other shop after this, other reputable shops will need to re-examine the car again anyway before they fix the car. Updated: I ended up towing my dad's 1990 classic Mercedes (420 SEL) to another shop in Renton. My experience at another shop was so different and wonderful compared to this business. At another shop in Renton, they took really great care of this car. The shop in Renton diagnosed the car within hours and got the car fixed in days. The diagnosis they gave me in Renton was much more detailed. Now the car is fixed and it drives AMAZING as it is supposed to be because it's 1990 Mercedes 420 SEL (my dad loved this car so after he passed, I wanted to fix the car). This made me realized it was such a mistake to take my dad's classic 1990 Mercedes to Woodinville Import Auto Repair. This was my first experience dealing with a car shop because I usually drive new cars. I honestly didn't know what to expect. Now that I took the 1990 Mercedes to another shop that treated me normal like how it is supposed to be, I realized that Woodinville Import Auto Repair was not good at all. I think what happened was that even though they scheduled me to tow my car there to fix, they ended up fixing others' cars first. They took priority to fix other cars because they thought my car was old (it's a classic car). Then the worst part, both owners tried to blame ME for their poor time management. They kept blaming the issue on "communication" with me. They "thought I was not in a hurry." Yes, I was not in a hurry but to leave the car in the parking lots for weeks is not acceptable. To keep changing their price of diagnostic fee is NOT NORMAL. They acted like I was abnormal for calling them to follow-up after weeks of no progress. They let the car stays at the same place in the parking lot outside for weeks, charged 216 diagnostic fee, talked down to me as if I was the problem. They didn't really do much to "diagnose" the car. The owner said that he didn't want to waste my time or waste his time by fixing this car after he diagnosed the problem. I had to pay extra tow fee to tow the car to another shop. Other shop will have to re-do the diagnostic process and charge the diagnostic fee again. As a result, I paid total of 700 dollars (round trip towing fee and diagnostic fee) for nothing because of this business. What frustrated me the most was that the owners of this shop tried to blame me for many things such as "wasting [their] time" or "communication" issue. When this was supposed to be a straight forward situation. Scott told me the car needs a new fuel pump when fuel pump was new. When I took it to other shop, they spent hours diagnose the car correctly and fixed it within days. If you are looking for an honest auto shop that will treat you with respect, I don't feel that this is the one.

Had a car issue come up and looked around at reviews and other shops. First call was to Woodinville…read moreImport Auto Repair for a coolant system issue. Rolled with them shortly after they opened. What was to be a 2 day job was done end of day. They were able to come down on the book estimate of hours and total price. Car was handled with care and this will be my home shop going forward for regular services.

I brough tmy car in for their "free oil change" They tried to tell me that both axles needed to be…read morereplaced, I thought to myself that's weird, they are both brand new and less than 6 months old, So I took ti back to the shops that installed the axles, one shop replaced a CV boot band, and the other shop gave the other side a clean bill of health. This place also wrote up an additional 3 thousand dollars of worth of "repairs" that needed to be done. Since then two other shops have done 50 point inspections to verify if any of this was true, None of the repairs they recommended were mentioned by the other shops. Ace did find that my brake fluid was dirty and needed to be flushed, which was not even caught by the Suburb "repairs" list. For being a Subaru only spot, you think they would have better business practices. I have the original write up from Subrub with $4,000 of unnecessary repairs and the inspections from Jeffs and Ace to back up my claims. If they recommend a major repair go get a second opinion, maybe they are just overly cautious, my car has 230k on it, and I spend almost 9k on it last year, new axles, water pump, timing belt, o2 sensors, bearing, hubs, ect. So to get another 4 grand in repairs I was SHOCKED. My car is on its last legs but no need to stiff me out of another 4 grand.

I took my Subaru all the way from Ballard to have an electrical problem checked. I was pretty sure…read morewhat it was, and I turned out to be correct. They found some other things to work on, and refused to troubleshoot electrical problems because I had an aftermarket battery installed that didn't look like the original. Took it to my local auto body place and they fixed the problem quickly and cheaply. They might be ok for very standard maintenance, but they know nothing about electrical problems.

The guy that first helped me out was at the front desk. Did his job, right I dropped off my truck…read moreto get an inner lock equipment in my vehicle I came back and the fender that he was working on was scrach and he doesn't want to be responsible for the damages. He just thought it was OK to not pay him for his labor for the Interlock device, is 275 and the damage that he did cost more on my vehicles if anyone comes and gets work done. Please check your cars

the Everett auto shop is a very poorly run business. They do not look out for their customers. They…read moreare extremely rude. My truck was towed to there space for my 10 o'clock app. The owner was so disrespectful I could not understand what he was saying then proceeded to tell me how this is my shop u take your truck some where else. there was no reason for what he did. Now I have a tow bill for Nothing . I would never recommend any one to use there shop for anything.