Kimberly Dental is hands down the best home town dentistry. Everyone from the receptionists to the…read moredoctors are super friendly informative and treat you with the best care and part of the family. Being retired i had to find in network care and none came close to what I get here. So I joined WDAClub and I am back with the best. Thank you for the care you provide.

Kimberly Dental Rocks! Staff are great and treat the patients with respect. Best of all, they run…read moreon time because they respect the patients time.

Warning: Do not go to Riverside Dental Care in Little Chute, WI if you have United Health Care. UHC…read morewill deny coverage and you will be stuck paying the bill. UHC Website shows them as "In-Primary", but they cancelled their contract 07-2025.

Will not be back to this office. Disappointing front desk service. I can't even begin to discuss my…read morefrustration. Not to mention some of the employees here really reinforce why you lose faith in people...

I've been a patient here for 30+ years and EVERY time I come in, every single person I encounter is…read morepleasant and so very helpful. Dr Farrow has gone above and beyond in treating me in emergency situations ~ from coming in late at night to a weekend. This practice makes my hatred of dentists all but disappear!

I recently moved to the area and needed to find a new dentist. I decided to try this office as my…read morenew husband had recently become a patient. My experience was amazing and yes, I am talking absolutely it my routine dental cleaning and exam. The hygienist was so friendly and down to earth. The practice is nice, clean and modern. The dentist was SO friendly. For the first time ever I was told everything looked great (with the exception of a cracked crown) and I did not need any additional "work". Regarding the cracked crown...the dentist said he recommended a longer appointment to have the tooth fixed and a small cavity next to it fixed. When I asked about a temporary crown I was informed that I would be leaving with my permanent that day!!! This dentist makes his own crowns, everything taken care of at once! I was overjoyed to hear this and also impressed with needing only one more appointment. I would definitely suggest this office to anyone looking for a new dentist.

I have been seeing Dr Jeff for over twenty years. When I first went I had not been to a dentist in…read more10 years...lack if insurance and bad previous experiences. I told Jeff " hurt me once and I will never come back." So twenty years, I am still there as are my husband and two now teenaged kids ( an ex-husband, too). My daughter was a pretty feisty child with some strong oral aversion. Jeff and his staff handled her beautifully. Today I had Jeff's son Dr Ben. The tradition continues.

I have been a patient for about 3 years, and have been happy with my regular cleanings, etc. The…read morehygienists are proficient, pleasant and painless. But last weekend, I broke a tooth and needed semi-urgent care. They got me in the next day and did an amazing job, getting me "fixed" and out the door in almost no time. I was absolutely stunned by how painless it was. I wish I could give a higher rating.

Went in two weeks ago with a heck of a tooth ache. I'm talking serious pain. My pastor said it…read morewould be ok to go to the doctors so I made an appointment and I am so glad I did! First Dental work I have had since my dad left my mom in first or second grade so I was very nervous but the staff was so supportive I was practically begging them to tear my teeth out by the end of my visit!

Unfortunately I had a different experience than the reviews that led me to this dentist. They do…read morefar more imaging than any other dentist I've been to, but it's very uncomfortable. They take pictures (in addition to x-rays) which is something I did not want to do as I prefer to get in and out of the dentist as soon as possible. They stick a very large flat mirror into your mouth and shoot air down it and into the back of your throat. I repeatedly asked if the pictures were absolutely necessary and said "I do not want to do this" multiple times. The assistant taking all of the pictures did not listen to me. When more than 1 staff member hears the patient saying "no", I expect that they listen. This dental practice did not meet my expectations. They were quite pushy about fluoride, with 3 people giving me the same speech about how I really should have it. Even though I explained I wanted to get in & out as soon as possible, they still kept trying to push it on me. At the end, they used a tooth shade finder that came from a cabinet and physically touched it to my tooth, and then put it directly back into the cabinet. Who knows how many mouths that's touched. I do not recommend that anyone who is scared of the dentist go here as not being listened to is very traumatic.

I had basically broken one of my front teeth almost in half. I thought this was going to be tough…read morefor Dr. Van Hoof to fix but he fixed it better than it was before and my teeth look great now! Thank you Dr. Van Hoof!

Today, I experienced something at your clinic I had never experienced before…read more While doing the initial intake interview, Hannah (dental hygienist) implied that if I exercise my right as a patient to refuse the recommended treatments such as cleaning cadence and dental procedures, I would not be a good fit for the clinic. I was trying to be as honest with her about the fact that I don't get more than one cleaning per year and that at times I may assume the risk of avoiding certain procedures that I can't afford. She continued to interrupt me and talk over me. She walked out to consult with the dentist and said that he would come at some point to discuss after the initial exam. She continued to imply that patients who don't follow your recommendations would not fit your clinic. At this point I decided to leave to avoid being charged for the exam and the doctor's conversation to follow if in the end I would still be "fired" as a new patient. It is unfortunate that in order to have a patient-provider relationship with your clinic, I have to sacrifice my right to choose whether I follow your recommendations or not.

I called up to try to ensure that my Aetna insurance plan was covered. I scheduled an appointment…read moreseveral months down the line. Today, I received a text, 2 weeks before my appointment, saying that my insurance was not covered. I understand how tricky the world of insurance is, but I feel they should have been more organized and checked this sooner. They also didn't apologize and stopped replying to me immediately (that's mainly why I am writing this review).

We had to switch dentists due to our insurance changing. This place is a child's nightmare and a…read moreopen your wallet experience for the adult. The ages of my children are High School and middle. All three had sales pitches on buying one of their toothbrushes. Not appropriate and annoying as they are children. My kids stated it felt super awkward listening to sales pitches and buying a toothbrush from them. I have extra dental insurance, and it is still 25% more than the same services we received at our other dentist. Last week son went in.... he sat in the chair for 20 minutes. Dentist said he would be back in 5 minutes. Today was the final straw. 14-year-old crying during cavity...they ask if she can feel it... she responds yes, and their response is we are almost done. All three kids dislike this dentist, and my experience wasn't over the top. Dentist does not listen at all, and it is a money pit. DO NOT GO here...this is Appleton, Wisconsin. There are too many dentists in the area.

1st round - Best dentist ever. This guy is still a real dentist!! I had pain and he got in same…read moreday and got me back on track with my oral health after years of neglect. No shame whatsoever. Extremely understanding staff with this great local dentist. Flexible payment options and a willingness to work with the patient as a person. Answered any and all questions and engaged in conversation, nothing felt rushed. Round 2 - a procedure to remove build up from above mentioned neglect. Least painful time in my life!! Round 3 - oops, missed appointment for cleaning. My bad! Round 4 - back with pain and more neglect again seen same day. Results were a fractured molar (left bottom side molar 2nd to last right in front of in tact wisdom tooth). Instantly offered to pull in office still! Absolutely fast and pain free removal and healing!! I cannot recommend Dr. Masak more strongly - if you are in dire straights call him TODAY!! He can help you.

Dr. Masak is the best dentist that I have ever met in my entire life ! He is the only dentist that…read moreI trust to work on my teeth. He is very good at listening and answering all of your questions. I like the amount of time he spends explaining everything in great detail, and he has an awesome sense of humor as well. His office staff are extremely friendly too.