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    Lenses & Frames Optical

    4.9 (28 reviews)
    Closed Closed
    Updated 1 week ago

    Services - Lenses & Frames Optical

    Eyewear fitting

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    10 years ago

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    15 years ago

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    6 years ago

    Amazing store! They repaired my glasses in minutes and insisted on not charging me. Fast, efficient, conscientious, expert service...

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    10 years ago

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    7 years ago

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    11 years ago

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    14 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    14 years ago

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    15 years ago

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    10 years ago

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    9 years ago

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    8 years ago

    Great service! Shout out to miss myra.. Highly recommend, pls come here for your lenses & frames..

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    9 years ago

    Best prices hands down. Paying out of pocket here is way cheaper then using my insurance's rate at my optometrist.

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    11 years ago

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    9 years ago

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    14 years ago

    i came back again 2 years later to get another pair of oakley frames and some lightweight lenses. same great service!

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    9 years ago

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    14 years ago

    Awesome - great customer service - and very reasonable too. They can order frames for you as long as you give them the model number!

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    9 years ago

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    Ask the Community - Lenses & Frames Optical

    Review Highlights - Lenses & Frames Optical

    I was planning to order something online but I happened to spot Lenses & Frames Optical as I was leaving the Kaiser parking lot.

    Mentioned in 2 reviews

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    Tri-City Optometry

    Tri-City Optometry

    4.3
    (199 reviews)
    6.6 mi
    $$
    17 years in business
    Available by appointment

    Available appointments and the thoroughness of the exam. Easily got the next day appointment.read more

    Tri-City Optometry is the gold standard for bad customer service…read more This review is written on behalf of my sister, who is hesitant to post under her own name because she recently purchased an expensive pair of glasses here and is worried about possible issues or retaliation if she needs repairs in the coming year. Dr. Shital Chatwani rushes through the appointment, speaks down to the patient, does not answer questions clearly, and becomes visibly impatient when questions are asked. The entire interaction felt less like a medical appointment and the clear priority seemed to be getting the patient out quickly and into ordering expensive glasses, rather than taking time to explain things or address concerns. It honestly felt like dealing with a businessperson more than a doctor. Unfortunately, the poor experience did not stop with the doctor. The overall leadership and culture of this office seems weak, and it shows in the behavior of the staff. There are many employees walking around, yet when customers have questions, they often say "I'm busy" and walk away without offering to find someone else to help. In a professional practice, you would expect at least a basic effort to redirect you to another staff member. That simply does not happen here. The staff appear selectively nice to people they are trying to secure business from but otherwise the service is consistently rude, rushed, and unhelpful. The overall attitude is 'take it or leave it.' Even when there is no problem, you are treated with disregard. If there is a problem, I would not trust this office to handle it with care or professionalism. There are many excellent optometrists who accept VSP and other insurance plans. I strongly encourage people to look elsewhere and consciously choose to support a practice that actually respects its patients.

    Photos
    Tri-City Optometry
    Tri-City Optometry
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    Costco Optical

    Costco Optical

    3.4
    (43 reviews)
    0.6 mi

    Wow! I had a fantastic and hassle-free experience with Costco Optical. I don't have significant…read moreproblems, but I visit the eye doctor once a year for an examination and new glasses. My first time trying Costco, and Dr. Kwon is excellent, and scheduling the appointment online was very simple; I was seen immediately. They accept VSP insurance among others--visit their website or give them a call for more information. After the exam, I brought the prescription to the Costco Optical located just outside the office, where the friendly staff assisted me in choosing and buying multiple pairs. Both were designer brands and came to about $300. You can't beat the prices at Costco. I highly recommend Dr. Kwon and the Hayward Optical office

    The opticians were very friendly but hurried. It's Costco, not a boutique! You have to expect it!…read moreThe prices were great! The environment is crowded. They assist you from behind the counter and I can imagining that being challenging and if you're getting multi-focals, potentially inaccurate. I know this being a former optician myself. Dependent upon your frame size needs, the options are very limited. I was able to find something for my wife. Didn't have to be "perfect," but doable, cause these were going to be back ups and I need to use my HSA. I started pre-shopping for myself, and could not find anything my size, and everything available is on display. I know the inventory always changes. Maybe it was just the timing. I'm in no rush. For the cost, it was a great deal!

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    Costco Optical
    Costco Optical
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    Flores Optometry

    Flores Optometry

    4.8
    (295 reviews)
    8.9 mi
    $$

    I've been a patient of Dr. Flores for many, many years (maybe more that 10 years?) on and off as my…read moreinsurance has changed between jobs. I always have gone back to Dr. Flores because she is amazing, kind, and super knowledgeable. She always takes the time to answer my questions and explain things even when their office is very busy (which is always). It makes me feel cared for and I leave feeling like I have a better understanding about my vision. When Dr. Flores has been unavailable, I've also seen Dr. Lam. One time a couple years ago, I had an eye infection and I was desperate to get some antibiotic drops. For some reason, my insurance wouldn't cover the prescription and Dr. Lam did everything she could to make sure we could find a way to get the prescription covered or at least at a lower cost. While I was at the pharmacy, Dr. Lam made herself available in between clients to call me on the phone and ensure things were working out for me. She even offered to speak with the pharmacist themselves. Last but not least, the office manager Sandra has been amazing over the years with her customer service skills and taking care of my needs. When I called to make my annual appointment, I mentioned I was running low on contacts and wanted to come in to update my prescription and order more. When I went in for my visit last week, she had already put together some trial contacts for me to take home because she knows I have a pretty bad prescription and wanted to make sure I didn't go without contacts since it takes about a week for my contact order to ship. On top that, when I went yesterday to pick up my contact order, she offered me to pull up to the curb and she'd bring the box out to me. She handed me the box and sent me home with a little chocolate! That made my day. Overall, the service here at Flores Optometry is amazing and I will continue to be a patient here forever. The other staff members are always VERY kind and helpful and it seems like they do a great job working together and enjoy working together. It's always a pleasant visit and great vibes. THANK YOU :)

    The BEST prescription eyewear I've ever put on. I needed dual prisms in addition to some correction…read moreon my right eye. A search on YELP was my first exposure to Flores Optometry. They had great reviews and are close to home. I just picked up my first pair of perfect glasses from them! They have equipment my last optometrist did not have. Dr. Flores gave me a very thorough exam and worked with me to dial in my very difficult and different prescription. That was last year. This year, the same great customer service and exam doctor. I actually was able to "walk in" and be seen right after 9 this morning. I highly recommend this office for your eye care needs. Oh, they've got a nice selection of brand names...good stuff!

    Photos
    Dr Flores doing an exam
    Dr Flores doing an exam
    Please read the smallest row you can see
    Please read the smallest row you can see
    Team Flores getting trained on Neurolens technology

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    Team Flores getting trained on Neurolens technology

    Lenses & Frames Optical - opticians - Updated July 2026

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