Dr Tiffany Truong always goes the extra mile for your vision needs. Her genuine empathy paired with her perceptive scholarly mind makes her a paragon among optometrists. The front staff - Chris and Karen are downright diligent, reliable, and quick on their feet. I can always rely on them for the best services. If everybody in Fremont/Bay Area got their eyes checked here, our highways and roads would be safer. read more

Crystal Vision Optometry - new glasses - Optometrists Near Me - Fremont, California

I ordered replacement glasses for my son and they did a fantastic job. I am very pleased.

She is the best. I switched jobs and was not close to her anymore. Went to a different doctor who kept getting my prescription wrong. Went back to her and she had the diagnosis of why and had correct glasses prescription in an hour. read more

Great expensive. Dr Troung and their staff were very detailed and caring throughout the appointment.

Everything went well, went in just to get my vision checked staff was incredibly helpful,and extremely nice I also liked all the communication leading up to my appointment through texts such as reminders Dr.Tiffany Truong was very nice and answered any questions I had 5 stars all around read more

I've been visiting this optometrist for many years and enjoy the thorough service. Staff is nice, helpful and patient. She gives sound advice on overall health too. read more

Nice and convenient ，staff nice，price decent Went there for annual check and update lens Both doc and front desk are nice read more

Dr. Truong is very knowledgeable and patiently explains each procedure as well as what it means in terms of your eye health. It's very clear she has a lot of sincerity and it shows in the level of care she provides; the examinations are always done with great detail and she is super friendly! I've been coming here for almost 8 years now and every time I've felt my eyes are in good hands Also the administrative staff I've interacted with have always been great (both on the phone and when I visit in person). They're friendly, efficient, and have given me helpful tips for my eye care. All in all highly recommend this practice, and will keep coming here as long as I'm in the Bay Area! read more

I am beyond blown away with the service here! Since I started noticing that my eyesight was getting worse, especially at night, I automatically went to the Kaiser vision center since I have Kaiser for my medical. Big mistake. I had to literally make an appointment for every little thing, and they usually had 2 to 3 weeks waiting period for Everything. They fitted me with the wrong contacts twice and I was very disappointed with the service. I went to go talk to Tiffany at Crystal Vision Optometry and it was a completely different scenario! I was immediately greeted by Chris and let them know my situation. He said he was happy to wiggle me into that day and I had a very special one on one service with the doctor. She did a through exam and did a deep check on my eyes and noticed m that I have extremely dry eyes and gave me some suggestions on that. She fit me in some contacts that were beyond amazing and said that they were able to get them for me in 2 to 3 business days. I highly, highly, highly, highly recommend this location for your future vision needs !! read more

I have an ophthalmologist, but I need an optometrist for glasses. My previous optometrist, who was very good, I unfortunately had to abandon because the practice was purchased by a larger company and I knew what was next. I find smaller practices give me the attention I need and the reason I selected Crystal Vision. I found Dr. Truong's office to be very clean, with the glasses nicely displayed as soon as I walked in. Dr. Truong, had received her degree from CAL's School of Optometry, which I went to for my eye exams, starting when I was a student in the School of Business and continuing after graduation for may years, so I know she had extensive training. So during my visit I realized I made the right choice! But the icing on the cake was Chris, who assisted me in finding my new glasses. I think I tried on every pair of glasses they had on display and in the drawers until we found the ones that I liked. read more

I highly recommend Crystal Vision Optometry. My wife and I have come here for over 5 years. We love it. Dr. Truong is amazing. She listens well and checks everything in a systematic order. Chris is the best guy to help with selecting right frames and lens options. Having healthy eyes and right glasses is extremely important for me and my wife. I am very grateful to Dr. Truong, Chis, and everybody who works in this Optometry. read more

I just visited Crystal Vision Optometry for the first time and I had a pleasant experience throughout my eye exam. I was overdue for a new prescription and felt that my concerns were quickly addressed by Dr. Truong! I thought that she was very thorough and explained everything concisely enough for me to understand. My appointment was a breeze thanks to her and the office receptionists who were able to answer my questions after I finished my exam. Everyone was very accommodating and patient with me throughout the whole process! I recommend coming here if you are also looking to do an exam. read more

I love getting my eyes examined by Dr Troung, she's very thorough and knowledgeable. She genuinely cares about her patients. The office staff she currently has are very tentative and supportive. The offices has a great variety of eyewear. Overall, I'd recommend family and friends to Crystal Vision Optometry. read more

I am Fremont resident and I switched to different eye doctors in San Jose, Mipitas... with unsatisfied services until I had first appointment with Dr. Tiffany Thuy Truong in 2002. I can say that besides advanced optical equipment in her office you have her careful checkups both eyes and her assistants pick your right frame with affordable price. I give 5 stars to Crystal Vision Optometry read more

Dr Truong and her staff are friendly and professional. Dr Truong explained everything to me and did a thorough exam. The office was clean and very professional looking and the prices were fantastic. I had been going to my eye Dr for forty years and he retired so I needed to find a new one. A family friend recommended Dr Troung and I am so glad he did. I saved 130.00$. I highly recommend this business read more

I've been going to see Dr. Tiffany Truong for a couple of years now and I am very happy with her treatment. She doesn't rush through the appointment, she takes time to explain different options to me. Her office staff is extremely competent, accommodating and friendly. The office is always very clean. I highly recommend Crystal Vision Optometry. read more

My husband and I have been with Dr.Truong for 8 to 10 years. She is knowledgable, well trained, has great education from U.C Berkeley. She told me potential problems i could have since I am quite near sighted. Her office is conveniently located near 880. Her assistant are well trained with insurance process and courteous. helped me with frame selection and can fit / adjust frame for my comfort. read more

As others have stated the staff is a problem. The fish usually rots from the head however. My story started with glasses ($800) followed by Ortho-K ($2200). Everything went well enough for the first 6+ months until I brought the Ortho K lenses in for protein cleaning. Within a couple days the locating dot on one lens was completely gone and nearly completely gone from the other. Now in Los Angeles for the summer I called about sending them back to get re-dotted, and they told me I could bring them in, in person, or live with it. Since the lenses frequently would rotate I can't "live with it." I'm left with lenses I can't use from a place that doesn't stand behind their work. read more

doctor is really good, facility has advance machine for retina imaging. however, the front desk staff seems to be trying to trick the patients into paying more. I went for my annual eye exam, had a great session with Dr Tiffany. I went to the front desk to check for frames. firstly, ghey have very very limited frames to select from. They offer to order online. I got a quote for a particular ray ban. I said, I will try the glasses and come back to order. At this time, the quote did not have any shipping charges. I went back 3 days later, saw a new frame and straight away liked it. I asked for the price/ quote. The gentlemen at the front desk got his tablet, looked for the exact frame in a different color, told me the price. I said ok and asked him to place the order. He went to get my file. during this time, he spoke to the other lady, came back and had an elevated price on the receipt. When I noticed it and questioned it, he said he made a mistake earlier. I proceeded. Then, while at the end of it, he added another charge for getting the frames shipped to their center. I informed him that I have a quote which does not mention the shipping charge, to which he said, the other person made a mistake for the earlier quote. i went to another optometry, got the same glasses in far less price with NO shipping charges. Never going back to this shop for frames. read more

We had the greatest experience ever getting my hubs new glasses. We called a few places & they all wanted appointments only. We already had a prescription & only needed glasses. We called Crystal Vision & Karen said to come anytime. We were there within a couple of minutes. Karen was just as sweet in person. Chris helped my hubs from start to finish From picking out the glasses to doing state of the art measurements, and finally buying them. Everything here is top notch. Chris was the best ever! We enjoyed Karen & Chris! Thank you!! Great customer service read more

We are with Dr Truong for more than 10 years. We were with several other optometrists during the time but always went back to Dr Truong because of her carness of patients. Dr Troung also gave good advises on how to take care of eyes health. We are really appreciative of Dr Truong's helps. read more

HORRIBLE CUSTOMER SERIVCE AND BULLSHIT ATTITUDE. went today was there on dot at the time of appointment. Was provided a form to fill up and once done everything is silent for 15 minutes. If it's going to take time why the hell they set time 15 min before? They think only they are busy and our time is not valuable? On top of it there is a guy who attitude is as if we are obligated to him and warns me to mind my attitude. Probably the doctor is good. But her staffs are pathetic particularly the guy there. read more

Very professional, nice and friendly with many devices to check your eyes thoroughly.

Very good customer service nice staff and love the doctor. Keep up the great work. Thank u read more

I've been going here since I was a kid and Dr. Troung has always been so kind, informative, patient, and supportive towards allowing me to see better in the bestest of comfort. Thank you for all that you do! read more

Doctor is good but every time we come in the wait time is over 30 minutes . It doesn't always work this way since our time is precious too and if you have all the world's time to waste please come see her , if not pls go some place else . Never in the last 5times we got seen before a 30 mint wait time . read more

Very friendly people. Great service. Doctor and Josh, both were super helpful and patient with answering all the questions.

Been with Crystal Vision for 2 years now and have had great experiences every time. This recent visit I had amazing customer service from Josh who helped me understand my benefits, pick out my new pair of sunglasses and even repaired my older frames. The staff here are amazing and Dr. Tiffany Troung is great with suggesting on ways to maintain good eyesight. read more

I have been going to Dr Troung for almost 25 years, during my lst annual exam she noticed my oil glands in both eyes were blocked and has performed the necessary eye procedures to "unblock" them. Her equipment is state-of-the-art, these each procedure take time (90 minutes) , can be a disomforting and a little frightening, but she walked me through the entire process. She has a Fellowship in Optometry which only 1% of all US optometrist have achieved. read more

I have purchased couple of sunglasses from crystal vision. All the purchases have been great. The collection is limited but great, always able to find something I like. read more

I have been going to Dr Truong for over 2 years now and still think she is the best eye doctor I have ever had. She took the time to detail all my eye differences that I never knew about. I tried progressive eye glasses in the past and never was successful. With Dr Truong's exam and attention I have been wearing the best pair of glasses, since I started wearing glasses. I found the staff to be very helpful and work closely with me to schedule appointments that fit my schedule. All in all, Crystal Vision is both extremely professional and responsive to my needs. read more

The best eye care practitioner in the Bay Area ! Dr Truong takes the time and expertise to weigh each unique eye issue and comes up with a thorough and precise line of treatment. Her office staff is also very thorough , helpful and friendly. Excellent team and great service. read more

The doctor and staff were very nice and took their time with my husband and I but what I'm most upset about is the fact that I felt they were milking us for every little thing. 1.) Eye exam, standard exam for two people $75 -$100 approx 2.) My Contact fitting, additional $30-40 3. Glasses, we both bought a pair of Oakley glasses $100-140 each 4. My 6-month supply of regular contacts $250.00 When I wanted to order colored contacts before I went on my honeymoon, I called the office to ask them to have the doctor update my RX. She advised that I'd have to come in for another fitting which will cost me another $30. I've spent over $600 between my husband and I and they won't update my prescription for colored contacts when every RX I've had from 10 plus years of wearing contacts gave me the choice for ordering clear and/or colored contacts. I expressed my disappointment and irritation to the girls up front and I received an apology but I will not come back for any future services. In a business standpoint, they made the wrong decision. For $30.00, they lost a potential $500 - $1000 per year in services and products. read more

Wonderful staff, very friendly. I've been going here for quite some time now (I think 3-4 years). They are very helpful and kind. I haven't had any trouble regarding waiting times (there's usually no wait at all). Also, they have a large selection of eyeglasses and sunglasses. Dr. Truong is extremely thorough in her eye exams. She's very friendly and willing to explain what every test is doing for your eyes. You can tell she's very passionate about what she does, and that she cares for the health of your eyes. read more

Ive been going to Dr. Truong for a couple of years now and my mother use to come here to, hence why I see her, and we both think she is such a sweet lady. Even though my mom got scolded by Dr. Truong (LoL! I was there for that!), for wearing her contacts too long that created a cyst in her eye, she was able to take care of it before my mother lost her sight. My mom didnt stop going to her for this reason, my mom ended up relocating and her low-quality-if-you-call-it insurance wasnt going to cover the visits with Dr. Truong. She wish she could, but can't. Dr. Truong is very patient, professional and knows her stuff when it comes to optometry. (Thank GOD!) She has diagnosed small eye conditions for me and helped me fully understand my conditions and prescibed the best quality care. She is really a sweet and humble lady! read more

Crystal Vision has been my primary optometrist for over 10 years and I've always had great experiences. As someone with a high number, I appreciate that Dr. Truong takes the time to help you understand what she's testing, what the results mean, and what options for care you have for your vision. read more

Everyone from the staff, especially Josh, to Dr. Truong are very accommodating. Patients are always taken care of. I would not go anywhere else. read more

Because of the pandemic, my eye doctor was in Pleasanton, so I search and was very pleased with Dr. Truong on her attention to details in getting my eyes examined. The tests were done which my optometrists did not performed. I am glad to meet her and utilizing her services. read more

Dr. Truong is great. I've always received professional and courteous service.

I've had great experience going to this office. Doctor is very knowledgeable and professional. Like the way how he spends time with patients. Staff are very helpful too. Highly recommend Crystal Vision Optometry. read more