I had a good visit as a new patient. The staff was nice, and the overall check-in process was smooth. Dr. Tung was very knowledgeable, informative, and educational. She pulled up data to walk me through my eye health and took the time to explain practical, healthy habits that I can use to manage my dry eyes. I could tell she was passionate about eye care and well informed of the latest eye technology. Overall, a solid experience and I appreciated the informative visit. read more

Doctor Tung is great, very knowledgeable and informative. She explained to me very well of what was going on with my eye issues. The staff is all amazing, friendly and professional. They have a variety of frames to choose from but not too much designer brands. Inside is nice, clean and modern with good equipment. My glasses were ready when they said they would be and my prescription was very accurate. Great location with plenty parking. I called recently to get a copy of my prescription and they emailed it right away, very reliable service. My whole experience here was great read more

Eye Health Optometry - Optometrists Near Me - Newark, California

Went in for lens replacement and they bent the frames while installing the lenses. Took the glasses back and they were unable to get them back into shape. Guess I need to wear crooked glasses. read more

This was my first visit to this optometry and I had a fantastic experience overall. The staff was extremely helpful in explaining my insurance coverage and walking me through all available options. Dr. Tung is an outstanding doctor--highly knowledgeable and dedicated. She took extra time to ensure I fully understood my condition and the possible treatment options. She also examined our 8-year-old daughter and was wonderful with her. Our daughter genuinely enjoyed her eye appointment! The only downside was the limited selection of eyeglass frames. The only luxury brand they carried was Gucci, and even that had very few options. Despite this, I highly recommend Dr. Tung, she is one of the best in the Newark area! read more

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This is a big nice location. We use to go to another eye place but their service got so bad we decided to try somewhere new. Came across this place on Yelp and decided to come get my son's eyes checked for glasses. The doctor was patient and thorough with the exam. The front desk was friendly and efficient. We are now just waiting for his glasses to arrive and hopefully my son will adjust to them well. read more

Awesome, friendly staff & great services! when I didn't understand correctly what was being said to me, staff was very patient and kind with re-explaining. 10/10 !!! I am very pleased with my visit! read more

Great experience, fixed the issues I had from another optometry practice in Fremont. Highly recommend!

I think this was my most favorite visit to any Optometrist. Dr. Tung and the medical assistants/staff were so welcoming and I felt like I learned a lot at the end of my appointment about eye health! I was able to get the scan that had no downtime instead of getting my eyes dilated and I had so many questions! Dr. Tung went through the scans thoroughly with me and now I know that I have to wear my sunglasses more to protect my eyes There was also a nice variety of glasses to pick from and the staff helped me find my perfect pair! Thanks so much for all the help and recommendations! I've already referred my coworkers and If you're reading this..make an appointment already read more

Eye Health Optometry - Picked my perfect frame! - Optometrists Near Me - Newark, California

Well, she said my eyes aren't too good. I have to have cataract surgery. No one wants to hear that, but it has to be done. She was very nice about everything though thank you. read more

I have been a patient at this practice for many years. Recently I took my son in to get contact lenses. Dr Tung and the team were very patient with him as it was his first time with contacts and he was having some difficulty. I appreciate the time they spent with him as well as the consistently good experience I have there myself as a patient. read more

I love coming here. Been a patient of Dr. Tung for about 4 years and I appreciate her and the team for always assisting me with kindness and professionalism. I've stayed a client of theirs because I've gone to other places and they do not offer the same quality of service that Dr. Tung and her team offers. I've been able to correct and heal health problems based on Dr. Tung's screenings and I can confidently say, I am a healthier version thanks to her. If you're wondering what I had, Dr. Tung noticed my optic nerves were signaling I could be anemic, so I told my primary care doctor and indeed, I was borderline anemic, I went on treatment and I'm so thankful for that! read more

Dr.Tung is always amazing, very detailed with her point of care during appointments. The assistants here are also sooo nice and always super helpful when it comes to explaining my insurance. It's a very clean and organized space. Parking is usually a breeze in this shopping center. read more

Dr. Tung and her staff are courteous, professional, and have great expertise in eye health optometry. I would highly recommend them to anyone. Bill Steeley read more

Dr Tung & her staff provide excellent friendly service. My husband and I have been going there even after Dr Halstrom's retirement! We are now in our 60's and our vision are changing. It's scary but Dr Tung explains why and give helpful suggestions to care for our aging eyes. She gives us much comfort. We are lucky to have her!!! read more

My dad took me here growing up and I've always had a good experience. I tried a different Optometry last year and I regretted it. Yesterday, I decided to go back to Eye Health Optometry to get contact lenses for the first time. The assistants and Dr. Tung were the best cheerleaders as they helped me practice putting on and removing my contacts. They were so patient and gave me different techniques. I'm glad they had the training session because it made me more comfortable to do it by myself when I got home. Before you commit to packs of contacts, they give you 3 pairs as a free trial and they'll call you back in a few days to check if you want to push through with packs. My insurance would cover the first 30 pairs of contacts. A lot of free parking outside too. read more

Excellent work ethics. Dr. Tung is committed to an environment of trust , respecting patients, appreciating their requirements, understanding their expectations and satisfying them with distinction. Recommend any patients who need assistance in any way possible to please see her ASAP. She will provide patients with detailed information, follow up and treatment with a compassionate heart. The front desk is exceptionally amazing . read more

Great optometrist who really cares about her patients. She takes the time to explain and answer any and call question you may have.

The staff is always very friendly and professional. They also have a good selection of glasses.

Dr.Tung made me feel comfortable knowing I was being treated with exceptionally good care. She is highly knowledgeable and answered every question with precision. The young assistants were so helpful and friendly. I live in San San Jose however don't mind driving to Newark because of their great service and care. LC read more

Dr. Tung is very knowledgeable and caring doctor. She not only was concerned about my eyes but also my overall health. She is very professional. Technicians on original exam were great and so does the office staff on my yearly exam on March 14, 2024, visit. Very pleasant experience. read more

Made an appointment online on a Wednesday for Friday afternoon. At my appointment I was greeted and provided with paperwork to fill out. This was my very first time going here, and even more it was my very first eye exam. The front desk/intake staff were so friendly. Dr. Tung is very to the point and super knowledgeable. I had a ton of questions and she was able to answer them all! Very patient staff as I had to pick out my first frames too. read more

I am very pleased with the care I received during my first visit with Dr Tung and the staff at Eye Health Optometry on February 24, 2024. All staff were very friendly and welcoming both during my phone call to schedule an appointment and on-site, and also when I needed to select glasses. Dr Tung is a great and caring provider. She took time to explain information and answer all my questions. This is very helpful for me as a patient to follow treatment instructions. Thank you for listening and responding to my needs. read more

6+ months later the office responded to my review. sounds like their style, extremely slow in response. anyways, here's what they said (in case they edit their response): "Hi Miranda, the office is closed on Sundays and Mondays. Thus, we were not able to reply to the messages during the non-business hours. We did reply to you on the next business day. Thank you.for your patience." i looked back to my email, NO RESPONSE STILL. so no, y'all never got back to me. don't lie. read more

This place used to be great when it was Wayne Halstrom. Since then the service is very slow. They will call to confirm your appointment an hour before but won't tell you they are running late. Even when you check in they won't mention it but they are cool with you sitting in the lobby. So if your looking for a place to waste your time go for it. read more

I have been going to Dr. Halstrom's office for years (too many to count). When he was retiring, there were tears, and he assured me Dr. Tung would be great and I would not miss him. He was right about one thing. I miss him, but he was correct... Dr. Tung is amazing. The ladies who work in the office are professional and friendly. It's nice to have ladies who remember you and help pick out glasses like a friend who cares if you are cute or not. LOL. Thank you all for your exceptional customer service :) read more

So I hate to do this.... honestly because this is the ONLY place i have found especially in this area that is in network with my insurance and that seems to offer the larger glasses frames I need for my big head... But, A LOT HAS CHANGED SINCE MY LAST REVIEW BACK IN 2018....AND SADLY NOT FOR THE BEST, BUT RATHER FOR THE WORST. So in 2018 I think the ownership or management had already shifted. I originally was going here seeing Dr. Halstrom, and back then, but business ran smoothly, people would answer the phones and answer questions etc...they'd be easily available and accessible for service questions scheduling appts, etc... NOW???? and really since2018, though I know my last review didn't reflect that.. And if i recall correctly, I only left that reveiw at their request, for some perk, like a discount or something... but i remember even then it was a nightmare just to get a hold of someone.. I think i ultimatley had to go and walk in just to reach someone. They were saying to "text"...and that worked sporadically even then. Today? I've been calling since last weekend...left a voicemail... to this day 4 days later, still ZERO response. Yesterday I remembered about the text and thought let me try that... as of today, still no response to my text. So i finally sent a text, kind of calling this problem out, because really it's not acceptable, like not at all...It's poor business practice for a place that HAS THE STAFF (because when in office the staff is there, so why they can't just answer the phone makes zero sense). Now i haven't been back since 2018, in great part because of the terrible burden of trying to contact them for anything...and then the last pair of glasses i ordered from them came like 2 months later, or at least that's when they were ready for pick up, or so I was told after TRYING to follow up, which imagine that nightmare given the contact issues I'm focusing on here. I will say that back then and always, the staff was very friendly, so I want to be clear about that...everyone is nice, but SOMETHING is VERY wrong...the staff isn't being held accountable for answering calls, responding to voicemails or monitoring their text messaging system. So for this, I'm forced now to look elsewhere for these kinds of services, which is not something i'm looking forward to doing. My time means too much to me to have to put SO MUCH EFFORT INTO TRYING TO ULTIMATELY GET THEM TO TAKE MY MONEY, which is what it all boils down to when said and done. read more

Friendly people. Quick and professional service. What more could you ask for? Well, Dr.Halstrom, for one. Everything has changed since Dr.Halstrom and I first met at the Newpark mall in 1980. He retired a few years ago and he is missed by me as well as others, I am sure. I'm just not really feeling the vibe here anymore. That being said. The location is central to all of Fremont and Newark. And as stated, friendly and professional people, give them a call. The office only accepts VSP plans. read more

If you're looking for a personable experience and not into being just another appointment this is definitely the office for you! Thank you again for searching for a special order frame that I just had to have! read more

Very professional, informative, and friendly staff! Plus they work with VSP. I felt very taken care of. They explained all the equipment, the examinations, and options I had. I was in and out very quickly, less than an hour with a new prescription and new glasses. I highly recommend them! read more

Loved my visit with this optometry team! The staff were very friendly and competent, the doctor was SO nice and helpful, and the options for glasses and contacts were great. They are definitely my eye care the going forward. read more

Eye Health Optometry - Glasses I tried on - the team provides a tray to put any glasses you touch on so they can clean them after. Very safety conscious! - Optometrists Near Me - Newark, California

It's been over two years since I've had my last eye examination. Being that I was new to Eye Health Optometry, from the time of my arrival I was greeted and welcomed by Miyoko. During the preliminary exam, she explained everything she was doing, which helped me feel at ease. Dr. Tung was wonderful. She was very knowledgeable and thorough during my exam, explaining the process, showing me pictures from the retinal exam and explained what they look for, which kept me engaged and comfortable throughout the whole procedure. Knowing that I had issues with my facial twitching, she was very good at making sure I had all the information I needed for my after care in helping with my problem. Overall, the atmosphere of the office, to the staff (Miyoko) and Dr. Tung, was very warm, friendly and welcoming. I would recommend this place. read more

The staff was kind and Dr. Tong was thorough. she speaks fast but I liked that after explaining things to me she paused and asked if I had any questions. read more

I was looking for an office to establish long-term care for myself and my daughter. We were able to get appointments rather quickly and at a convenient time they worked for my work schedule. We were greeted by 2 lady's at the front desk, filled out the NP paperwork and were taken back for some exams. They were kind enough to let us both be in the room together. we met with Dr.Tung who explained everything thoroughly and answered any questions we had. She also used visuals so we had a better understanding of the diagnosis which I greatly appreciated! After our RX was given we were able to browse the selection of frames & get our order in. Front staff gave great HONEST recommendations. We are very pleased to become a part of their office. Thanks ladies! read more

It's been more than a minute since I went to see my optometrist, Dr. Halstrom. When I set my appointment to get a checkup, I learned he had retired, the office relocated...life moved on so to speak. When I arrived for my appointment, all was pleasant and routine for me. I've been wearing lenses for 54 years so I knew drill, and all was as I remembered it. Here's the good part. Dr. Tung was so pleasant and on point with my vision needs. Her staff is a bright reflection of this. Everyone was well prepared to coach my decisions regarding my very strong prescription and I came away from the experience feeling in good hands. Thanks to all! read more

Dr Tung, Is not only a professional, but she is also a person that cares for the health of her patients. I moved out of state but I still travel to get my eyes checked by her. I don't trust others with my eyes. I highly recommend Dr Tung. read more

When Dr. Halstrom semi-retired, he told me he let me know that Dr. Tung was an excellent doctor and I'd be in good hands. Little did I know how much I'd need her. I realized one afternoon that I had a floater in my eye. I work in Medicine and knew this could cause a retinal tear and I had a short period (72hrs) to get the retinal repaired, if it was torn. I happened to have an appt already scheduled the next day with Dr. Tung, so I decided to wait to see what she could see prior to spending hours in an ER. With the state of art imaging in Dr. Tung and Halstrom's office, she was able to clearly see the floater(s) and the edges of my retina, which was not at risk of being damaged. The images were clear. I shared them with a few doctors I work with and they agreed I didn't need to go to ER unless things changed. The time Dr. Tung took to explain what was happening, how long I'd have to watch for changes in my eye, why I could see some floaters, while others I couldn't, and much more. She earned my utmost trust that day and it continues to today. Yesterday I received some possibly challenging news from Dr, Tung regarding one eye. She didn't sugar coat it, however she also didn't dwell on it. Her matter of fact way of handling this type of news earned my respect 10 fold, again. The staff are friendly, the office is sparkling clean, there is a wide selection of frames and the turn around is still quick. Even though everyone is facing labor shortages, I've never had a problem getting an appt quickly, with a week. read more

I have been their existing customer for 5 years. Dr Tung is nice and patient. Their stuff are also very kind and helpful.

Dr. Tung is very knowledgeable and caring and takes her time to explain things clearly. Recently I told her I wanted to try contacts again (just for when I play sports), despite it causing my eyes to dry and feel uncomfortable. She said the discomfort and dryness may be due to the wrong size since I had PRK laser surgery. She let me try a pair with a different size - it felt much better, and my eyes did not feel as dry. When I got home, I confirmed that my old contacts (from a different eye doctor) did have a different size! read more

I very rarely write reviews, but this one is worth mentioning, because your eyesight is extremely important. I've been wearing eyeglasses since I was 8 years old (I'm now 71), so believe me, I've been to "a lot" of optometry offices. The staff is very thorough in doing the various tests of your eyes (i.e., cataracts, glaucoma, eye pressure, etc.) before you see the Dr. for your eye exam to test your eyesight. The office has the most up-to-date technically advanced machinery compared to some of the other optometry offices I've visited, and Dr. Tung is very good and thorough when giving the eye exam. She answers any and all questions you may have, and she explains it in layman's terms so that you understand. She also is very knowledgeable about referring you to the top ophthalmologists in the area if you need eye surgery (for cataract, glaucoma, as an example). The only "minor" drawback is they could expand their inventory of "frameless" eyeglasses and a few other types of frames. Otherwise, this is an excellent place to go. Don't waste your time going to Costco, Target, or Walmart for eyeglasses or an eye exam. They will be cheaper, but you will "not" be happy with the results; (unless you're getting non-prescription sunglasses); you get what you pay for. They all need to get more experienced and in some cases professional optometrists, and kinder, more pleasant staff to run the front desk that knows the business. read more

Dr Tung is very friendly and patient to explain my situation. The place is clean and not very busy.