1. Warby Parker Fremont at Target

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    Fremont, CA

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    Warby Parker Fremont at Target

    5.0 (3 reviews)
    Open • 10:00 am - 6:00 pm

    Services - Warby Parker Fremont at Target

    Eye exams

    Eyewear fitting

    Retinal imaging

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    2 months ago

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    9 days ago

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    2 months ago

    The staff was extremely helpful, polite & new their stuff. I so recommend to get your exam & glasses there.

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    Fremont Optometric Group - im scared of spiders

    Fremont Optometric Group

    4.3(262 reviews)
    3.3 mi
    •$$

    I've been coming here for years and have always loved the doctors--they've consistently provided…read moreexcellent care. Unfortunately, the front desk experience has gotten much worse recently. I've experienced appointments being accidentally canceled, being placed on hold for 15+ minutes, dismissive attitudes, and staff giving inconsistent or inaccurate information. Most recently, I called to have a copy of my contact lens prescription emailed to me so I could purchase lenses while I was already at the store. I was told it would take 10-15 minutes, so I waited. After more than 20 minutes with no email, I called back. I was placed on hold again, and when someone finally answered, she asked for my date of birth. After I explained that I still hadn't received the email, she simply said they were busy and wouldn't be able to send it right away. I explained that I had already called earlier and was waiting at the store because I had been told it would only take 10-15 minutes. She then asked for my name, and after I gave it, she repeated my date of birth--but got the birth year wrong. It felt like she hadn't been listening and was just trying to dismiss my request. She eventually said she would send it "as soon as possible" because they were busy, but the rude attitude and lack of professionalism were disappointing. I understand that offices get busy, but clear communication, attention to detail, and respectful customer service should still be expected. I truly hope the front desk improves because the doctors are excellent, and it would be a shame for the overall patient experience to be affected by poor administrative service.

    Unfortunately there's a young lady at the front desk that think she's the CEO of a Fortune 500…read morecompany and treats customers horribly. She's curt, pushy, rude, and unhelpful. She's the one that always answers the phone and sits on the right side of the desk when entering. I won't be coming back here.

    Photos
    Fremont Optometric Group - Lots of raybans

    Lots of raybans

    Fremont Optometric Group - More glasses

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    Fremont Optometric Group - Cute decorations

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    Cute decorations

    Warby Parker Fremont at Target - optometrists - Updated October 2026

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