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LensCrafters

2.7 (239 reviews)
Open 9:00 am - 6:30 pm
Updated 2 months ago

Services - LensCrafters

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

LensCrafters Photos

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Recommended Reviews - LensCrafters

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Reviews With Photos

Michael Kors Glasses
Emily N.

Got in and out in 30 minutes to get a new pair of glasses. Make sure to have your prescription and medical insurance. The assortment of glasses were all high end brands so prices are a little high but not too bad. I got a Michael kors glasses for a total of $113 with my insurance with my prescription and if they have your prescription, it'll only take about a day to come back to pick them up! So fast turnaround time since I urgently needed a replacement.

Light scratches on $600 Versace glasses and I needed asap for a trip.

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28 days ago

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21 days ago

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20 days ago

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1 month ago

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3 months ago

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1 month ago

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3 months ago

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3 months ago

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2 months ago

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4 months ago

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1 year ago

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7 months ago

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9 months ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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5 months ago

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10 months ago

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1 year ago

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2 years ago

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10 months ago

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2 years ago

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1 year ago

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2 years ago

Impersonal, money oriented, rude guys dressed poorly , bad eye contact , get it? Definitely rude

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Photo of HG W.
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2 years ago

Excellent service from Danny. He and Dominic are both pros at what they do at LensCrafters in Santa Monica.

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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2 years ago

Service is first rate. Warm and friendly and knowledgeable. Location is excellent I have used them for years.

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Ask the Community - LensCrafters

Review Highlights - LensCrafters

Kaneko is very smart and answers all questions one may have without hesitation no matter how odd the question may seem.

Mentioned in 13 reviews

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Hour Glass Optical

Hour Glass Optical

4.9(1.1k reviews)
2.2 miBrentwood
$$

Amazing local spot affordable prices great staff amazing location legitimately I was in and out…read morewithin 15 minutes I walked across the street to the taco truck and by the time that I was done, they already had my glasses, polished and buffed unfortunately I was only there to get lenses, but they do have a wide variety of places that you can pick from as well Price 10 out of 10 Atmosphere 10 out of 10 Location 10 out of 10 Parking 10 out of 10

I had the most incredible experience at Hourglass Optical. Veronica, Kathy, and the gentleman who…read moremakes the glasses were all absolutely amazing--truly some of the sweetest, most patient and also a lotsa fun people I've ever met. I needed two pairs of prescription glasses: one regular pair and one with an FL-41 tint. They even gave me a temporary pair to use while mine were being made, which was such a thoughtful touch. Everything was unbelievably fast, especially considering it was around Thanksgiving. I only had to wait a few days for the tinted pair, and I was genuinely impressed by their turnaround time. They spent so much time with me figuring out the perfect tint darkness. I kept wanting it darker, and they were endlessly patient, making sure I wouldn't end up with something too dark that I might regret later. They even showed me multiple lenses with different tint levels so I could really make the right decision. I live in Hawaii and found them through ChatGPT while planning a trip to LA. After calling and comparing several places, I still chose Hourglass Optical--and I'm so glad I did. Their prices are incredibly reasonable, honestly maybe too reasonable given the level of expertise and care they provide. Other places were either more expensive or cheaper but far less competent. This one was the clear winner. Parking is easy--they have a small lot in the back. They also love dogs, which I felt was important to mention because it instantly made me feel welcome. The business has been around for about 50 years and was the first (and only!) store that made glasses within an hour. A long-standing family business that provides excellent work at a fair price deserves all the praise.

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Hour Glass Optical
Hour Glass Optical
Hour Glass Optical - Another satisfied Hour Glass customer!

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Another satisfied Hour Glass customer!

Sunny Optometry

Sunny Optometry

4.3(82 reviews)
0.3 mi

I love the team at Sunny Optometry, everyone is always so friendly and helpful. Andrew made the…read morescheduling process very easy for me and called to follow up on certain things. Dr. T was really thorough and made the exam process very smooth.

My recent experience at Sunny Optometry was an utter nightmare…read more First, I will say that I came here to update my contacts prescription years ago, and that appointment went fine despite the fact that it was more expensive than I expected - I agree with the reviews that say they tend to upcharge and inflate the bill with services insurance doesn't cover. However, my latest experience was actually awful. I decided to bring in my beloved Lindberg frames I've had for years so I could get the lenses updated. I didn't mind paying a little extra for the boutique experience - I thought I could trust this small office to take each client seriously and treat my frames with respect. I ended up paying around $350 total out of pocket for the exam and new lenses, and I was told it would take around 2 weeks for the job to be ready. After week 3, I started getting worried. I hadn't heard back anything at all, so I started to call at least twice a week to check in after that. Each time they were polite and friendly, and promised they would get back to me with updates by the end of xyz day, but then they would often just forget to call me back. It seemed like no one was pushing my job forward. This went on for 8 weeks! By the end of it, I was at the end of my rope and truly worried I would never get my glasses back. Apparently, the lab working on my lenses lost a piece of the white trim, a crucial part of my frames (pictured in the first image). The manufacturer no longer makes that part so they had to replace it with a transparent trim (pictured in the second image) that completely destroys the original style and personality of these glasses I cherished so much. To top it all off, my botched glasses now make a disturbing creaking sound every time I put them on or adjust them as if the lenses don't fit properly. The new lenses sound about ready to pop out. All in all, I paid a lot of money and waited almost 2 months for a completely botched pair of glasses (the frames originally cost about twice what I paid here for the lenses) and the only thing they are willing to do to compensate me for the time, money and headache is to update the lenses on my backup pair of frames. Fool me once... Don't trust this business. If you have simple needs, like you just want to update a prescription/order contacts, I would recommend Target. You can easily schedule with Target online. If you have a more complicated job like I did, absolutely steer clear!

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Sunny Optometry
Sunny Optometry
Sunny Optometry

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LensCrafters - optometrists - Updated May 2026

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