Niurka helped me out with my prescriptions glasses and I have nothing but good a experience with…read moreher and the process it took to get my sight checked out, I was a walk-in and they took me within the hour. Still recommend an appointment but overall 10/10. Niurka is an excellent representative of the store

I mean great service, great selection on eyewear. Value for your money…read more Everyone was really nice, until I got an extra 10% when I checked into Yelp. They refused to give me that extra 10% discount. I got a pair of glasses along with contacts, I mean unfair if they offer that extra on Yelp for checking in. But overall great service.

Howard, who works here, is your man for adjustments and courteous care. Super helpful even with my…read morevery difficult frames. Took his time. Real pro. Place is laid out nice wide selection, Meta AI and so much more. He took a full 30 minutes to adjust my glasses. Made of a super lightweight space age style material but he got it done. For the first time I'm wearing these glasses properly.

Absolutely amazing service, wonderful people. Wanted to repair my glasses went to 3 spots before…read morethem no one could fix it. Took Howard less than 10 minutes to fix something no one else could. Would give them 6 STARS if I could!

My first experience with Mega Visions Center Il occurred when a spot of pink eye found itself a way…read moreinto my system, badly hampering my hectic schedule. One quick call was all it took to book a same day appointment. Fortunately I did not have to endure the discomfort for long, as the medicine I was prescribed worked quickly and effectively. Upon my follow up visit a few weeks later Dr. Boris took sugnificant time and care examining in my eyes and upon locating a patch of fluid behind my retina, took it upon himself to call the head of the particular Brooklyn hospitals eye department that specialized in such matters to inquire if the practicing specialist would see me. After a series of tests to determine what he could do within their facility with three expensive looking advanced eye testing machines (to my untrained eye, no pun intended) I was taken upfront for quick summary of how to apply the drops effectivly, to schedule a return appointment and with a warm and sincere handshake, I left as happy and as satisfyied as any customer could hope to be. Add in free coffee, bagels, cookies, TV and an amazingly engaged and courteous staff, why go anywhere else?

I had my first appointment today, 8/1/25. I spoke to Michelle at the front desk and she treated me…read moreprofessionally with patience, although I was confused about my insurance coverage. Then there was a young gentleman who performed eye tests who was courteous and made me feel very relaxed. Dr. Galina Niyazov answered all my questions professionally and I really appreciated her warm, caring manners. I recommend this vision center highly. Thank you Mega Vision Center team. Sincerely, Yoon

Shoutout to the Amazing Staff!…read more Let me break this down -- the girls in there deserve a raise, a bonus, or something because they were absolutely amazing! Despite the heat (and no AC!), they took care of me with smiles on their faces. They helped me pick out frames that fit both my face and my budget. Customer service was A+ all the way! But seriously -- please fix the AC in that store. It's not fair to the workers or us customers. I had to wait to see a doctor in that heat, and I can only imagine what the staff deal with all day. They're doing their part -- now management, please do yours! The doctor I saw was covering for the regular doctor he was amazing friendly and nice. Looking forward to picking up my glasses next week

Thank you Visionworks for always being there for me. They saved my frames by giving me proper…read moremeasured lenses. The staff are always friendly, the doctors as well. The service is always great. Thanks for saving me from the other shady places in the area. There's always good deals and good service here.

I walked in with no expectations but upon leaving the office I was not disappointed. If I was able…read moreto rate higher I would, the attention to detail and the welcoming environment will definitely have me returning to Dr. Leonard and the wonderful staff. Melana was so nice and sweet and made me feel extremely comfortable despite the ongoing pandemic we are experiencing. Dr. Leonard made sure that the medicine I need for the irritation in my eye was conveniently near my home. Thanks again!

Made an appointment for both of my parents who are elderly, suffer from glaucoma for eyeglasses…read more The front desk staff here are HORRIBLE! Especially the girl in front with a NOSE PIERCING. She was beyond rude to my parents and shouted at them saying 'COME HERE' 'GET OVER THERE' rolling eyes, screaming. There is obviously an issue with her because the previous reviews also mention her. My elderly parents that are over 65 years old came home distraught. DO NOT SPEND YOUR MONEY HERE! WOULD NOT RECOMMEND

Great place! I called and they got me an appointment a mere half hour later. Dr. Laing is excellent…read moreand the staff were all friendly. None of the pushy...try to sell you the highest price frames. The young lady helping us went out of her way to accommodate us and we had some laughs in the process. Dr. Liang gave me one of the best eye exams I've ever had. She is thorough, patient, and went above and beyond what my previous eye exams by far. I have to say it was a very pleasant experience and I definitely recommend this office. Ha...and no I wasn't paid to write this glowing review...i was that impressed. Steve from NYC

I had a highly frustrating and disappointing experience with the front desk and billing staff at…read morethis clinic. Even though my insurance provider confirmed that my visit is covered, the office staff refused to bill my insurance. They rudely insisted that I pay completely out-of-pocket on the spot just because I have a deductible.Instead of being helpful or professional, the staff was dismissive and treated me poorly when I questioned their policy. An in-network provider is supposed to file claims properly so patients get their contracted insurance rates. I am incredibly disappointed by their lack of empathy, poor customer service, and unprofessional attitude. I do not recommend coming here if you expect respectful care and honest billing practices.

Excellent staff & Doctor!!! I recieved a detailed and thorough eye exam with no forced unnecessary…read moreextra add ons as they accepted my union voucher as full medical paymemt. Doctor was excellent, friendly, knowledgeable and explained all he was doing as I felt in good hands with his expertise. When exam ended the staff outside helped me choose a nice pair of frames and I left a very happy patron. So nice to have a pleasant and enjoyable eye doctor visit as I always remembered them to be. Hats off to American Vision of Bayside for making me be one very satisfied customer as I will be back for sure. Thank you so much!!!

Ordered contact lenses with American Vision of Bayside. My contact lens prescription reqired no…read morechange, but they insisted on a diaopter exam. My prescription was exactly the same as from my first exam. I put a down-payment on contacts and ordered inexpensive glasses. The total was $760.00. Two weeks later no contacts, and instead of ordering contacts they only ordered glasses. I asked about the contact lenses. They had not ordered them nor had they any recollection of my having ordered them. Wanted to charge me again for contacts and or give me a prescription to get them somewhere else. My down-payment was $380.00 for what was supposed to be contacts and readers with a inexpensive frame. I refused the glasses without the contacts that were my primary reason for going to this optometrist. After a long and unproductive conversation I am giving them a negative review.

I just recently got on my partners insurance and I was searching to get an eye exam & new glasses…read more I work in Astoria & this place "caught my eye". - Get it?? HA. Luckily, my insurance was accepted and I was able to get an appointment same day in the afternoon. Josh is the person who took care of my needs. He was so easy to talk to, personable, & informative. He had a good vibe & made my experience absolutely seamless. Even went over my insurance policy in detail. He prepped me for Dr. Kaur who was not only adorable, but also very kind. I felt at ease immediately, she has a very gentle touch. Josh was forever patient when it came to helping me choose my frames even though I was beyond indecisive and most likely a little annoying lol. He was a good sport and laughed at my corny jokes. We finally came to a conclusion after some additional help with Dr Kaur. Even without insurance this place is affordable so don't hesitate to walk in! Can't wait to rock my new glasses. :)

Good morning Please be advised…read more This message is for Artis L. Beatty OD and Sandipkumar Patel OD July 7th 2026-Tuesday My mother and I went to My Eye Dr. 38-03 Broadway Astoria NY 11102 718-956-3000 (Former American Eye Care Dr. Mark R Stadlen OD) for annual appointments. We both were scheduled for 3pm and 3:30pm by Peter. Paperwork was filled out for our charts and Mr. Zion assisted us very pleasant, attentive and helpful. My mother and I completed Eye exams with Zion and Peter and had a great visit with the doctor on duty due to Dr. Van being on vacation. Very great doctors. Never a problem with the doctors. We both are very displeased with the experience we had at the My Eye Dr. Queens location due to the unprofessionalism displayed from your staff members Hailey, Peter and General Manager, Rob Morrison. After seeing the doctor, doctor advised us to wait at the counter until one of the staff members came to assist. It took time for someone to come to the counter due to staff taking breaks and helping other customers. I was seen first by the doctor and no one was available to assist me with picking out the eye glasses so I went back in the room with my mother for her appointment. Once all appointments were completed my mother and I waited at the eye glass table escorted by the doctor. No one came over to serve us. Hailey was outside on a break vape smoking and Peter was on the computer Still waiting at the counter. General Manager, Mr. Rob was assisting a couple that just walked in never once did he acknowledge us at the counter. My mother asked Hailey if someone was going to come to the counter to assist. Then Hailey bumped into mother and didn't say sorry rude behavior. Still waiting at the counter. Rob was already upset due to the fact that we had a grievance letter to show him and staff member, Zion presented it to Rob and his facial expressions changed as if he was angry so he continued to make us wait. Zion put the grievance letter in our folder for review and discussion with Rob. Rob has overcharged my mother over $150 for bifocals lens over the years and the allowance always covered the expenses. Years of 2024 and 2025 multiple bills were sent to my mother for payment after paying the first amount but after a thorough investigation Health First discovered that the amounts that were spent should have not been paid. Peter comes over to serve the couple and while he's serving them with eyeglasses my mother asks Peter when will we be served and he replied he didn't know. We were next to be taken care of. This is totally unacceptable so the lady customer that was standing at the counter and started throwing up her hands and fingers and I intervened because no one was going to hit my mother. No one was aggressive but the couple but they were still served. Rob finally comes over after ignoring us the whole time and makes a comment, "Let's act like adults!" So this is where the commotion started. Still waiting to pick out eyeglasses. Unacceptable. I don't know if Rob was intoxicated or under the influence but he was acting very strange yelling at the customers me and my mother throwing his hands up and expressing are we ready to pick out the eye glasses and then kept changing his mind. Rob refuses to serve us but served the other couple that was served just by waking in. Cash customers first over insurance customers? What is going on here? Then Zion was trying to serve us so we can pick out our eye glasses however, Rob stopped the service and instructed Zion to take our appointment out the system. So our information was shredded. This is unacceptable. On the same day I contacted my mother's health insurance company to make a complaint and this matter is under investigation. My father also attended the same eye doctor location and Rob agreed to let us come back to pick out our eye glasses in 6 days from 7/14/26. Haven't heard anything as of yet. Contacted My Eye Dr. Spoke to Ava and have not heard anything from the District Manager, Mr. Erin. Thank you