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    LensCrafters

    2.3 (44 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Recommended Reviews - LensCrafters

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    8 years ago

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    24 days ago

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    5 months ago

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    2 years ago

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    3 years ago

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    3 years ago

    I went in with a problem seeking their help. They couldn't care less. Rude and unhelpful.

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    7 years ago

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    3 years ago

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    6 years ago

    Terrible service. Trying to get me into buying expensive lenses without explanation how many type of lenses they have and the prices.

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    5 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    9 years ago

    To update: LensCrafters did give me new lenses when I returned two days later. I feel much more satisfied.

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    9 years ago

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    Page 1 of 2

    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    Long story-- Three years ago I purchased a pair of frames (plus a back up) from the SSP location.

    Mentioned in 3 reviews

    Read more highlights

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    Warby Parker Legacy Place

    Warby Parker Legacy Place

    (7 reviews)

    I was wildly put off by the prior reviews for Warby Parker and almost didn't go, but since I went…read morethrough with it I figured I could at least share my experience in case it may help others, as I feel like this is a situation where people are only coming to review if their experience was terrible. I had an outdated prescription and was hoping to get a quick and easy appointment to get some new contacts and a pair of glasses. I love Warby Parker glasses, and I found out they can also order contacts for you (both shipped free to your house) and they do quick and dirty eye exams, which was fine for my purposes. When I arrived, they asked if I had insurance, double-checked my coverage before providing any services, and had me in the back all within a few minutes. Is this a fancy and thorough exam? No. If you want or need a full exam with dilation, go to an ophthalmologist. In general, I would recommend that as well, so this rating is not going off how thorough the exam is -- it's just not going to be thorough if you go somewhere like Warby Parker. That said, they explained everything relatively thoroughly, and turns out my prescription was the same (cool). The optometrist answered my questions, checked in at each point during the exam to ask if I had follow-ups, and explained everything as we went along. I got some free contacts and then went back to the front to look at eyeglass frames. The woman who helped me look at frames was friendly and helpful. She led me directly to what I initially wanted (knew exactly where the frames were), and had a great suggestion when the frames I was interested in didn't have the pattern I liked in the width I wanted. It took a few minutes to wait for someone to come over to check how the frames would need to be adjusted for my face, but they arrived to my house PERFECT. I was thrilled. At checkout I did need to state I had insurance again, but that's fine, this was a different person. She ran a few things through for me to figure out how to get the best price on the glasses and contacts. Everything arrived in the mail within a week. Am I regularly going to get eye exams here? No. Does it get the job done? Yes. They go quickly, but they also aren't doing that much. I didn't feel rushed, just that they were efficient. The people working in the store were all friendly, and were all helping people throughout the time I was in there. Maybe their staff has turned over since the terrible reviews last year, but I'd give this store a chance again in the future for sure, 100% for new frames since it's the closest location to me. Thanks WP!

    The staff has zero interest in helping customers, treated me and my daughter as though we were…read moreWILDLY inconveniencing their day. Ended up needing to fully cancel my order due to anyone in the office (or company) being wiling to take the necessary measurements and add them to the order. Would recommend any other optical shop over WP.

    LensCrafters - opticians - Updated May 2026

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