The owner Leonard is always nice to talk with. Very knowledgeable. Great service no pressure. Good…read moreselection of eye glass frames.

I have been going there for the past four years. Excellent service, products and the price. The…read moreowner is very knowledgeable.

Like others have noted, this place went downhill ? 6 years ago when the management changed. I still…read moreappreciate the exams I receive from Dr Ding, but it is now a terrible place to buy glasses. They sent the progressive lenses out, and did not complete the order that I had purchased: [no border frame color]. In addition, they assured me that the Silhouette lenses would be identical to the ones I purchased elsewhere, but the new lenses did not have the same coatings. Finally, when I picked the new glasses up, the woman who did the adjustment bent the frames unevenly. She obviously did not know what she was doing. I needed to go to a different optometry shop to get them fixed. I will never buy glasses from this shop again.

I was visiting friends down the street when a screw came out of my glasses and vanished. They…read morerecommended Parrelli and I can't be happier with the prompt and helpful repair I received from them. Great customer service!

love the service and the team at westwood eye care…read more i have been a patient for many (virtually since they opened) years and have always been impressed with the personalized service and clinical excellence. very highly recommended

It's billing is terrible. I ended up paying something I was not supposed to pay. Not going backread more

Excellent practice- extremely well run. Appointments are almost always on-time, staff is excellent…read more Physicians caring.

I hate to say it but I have to agree with the fact that the waiting time at this practice is…read moreridiculous. However I loved being able to see Dr. Gillies for the past few years and I was very upset to learn that he was retiring.

The most irresposive place of all!!! Will NEVER come back!!!…read moreTook days to get back on urgent subject. Did not seem to care. Never tried to fix it

Dr. Lord is the best eye doctor I've ever had. She's thorough, very clear and detailed in her…read moreexplanations, very caring of her patients' eye comfort and treatment success, and overall a wonderfully kind person. I've struggled with contacts, changing prescriptions, and chronic dry eye, and her treatment has helped me so much (better quality contacts, special drops for a couple weeks, and thorough exams for accurate diagnoses and prescriptions). I've always come to Lickteig as an adult (previously the one in Natick) and have always found my experiences much better than anywhere else I've gone growing up! Plus the yearly optomaps are great to have for acute detection of any health risks or eye concerns. When I visited a few months ago for bad dry eye (successfully treated!), Dylanee (?) was so friendly and helpful at reception. Last weekend I went for annual exam for my contacts & glasses, and the receptionist was so efficient and friendly (girl with clear glasses and black hair). My mother booked an appointment with the other receptionist, and was really pleased with her service and is excited to visit.

My experience with Yueran Yan for myself and my wife was without the question the best eye exam I…read morehave had in 30 years of wearing glasses. He really wanted me to have a good experience and to see what I needed to see while helping me control cost. Often the opticians at the big houses are there to sell you something or scare you to get more expensive tests. We discussed my history, likes and dislikes and he picked the exact right brand for me and explained how certain things worked in a way that could save me money later. Truly a professional with a great personality and very trustworthy. They took my insurance but even without it was very reasonable.

I had an eye exam earlier this week at Costco. Dr. Yan was…read moreknowledgeable, thorough, and personable. He explained things clearly and provided options when appropriate. I would highly recommend him.

My favorite eye glass place to visit always Positive…read more Excellent service. Always on time.

Not only do I love the style of my new glasses, I also love how they have improved the quality of…read moremy vision. I compared my Lunette glasses to another pair I got at the same time from a well-known chain. The vision quality of the Lunette glasses is by far superior (same prescription). The Lunette frames are also lighter and more comfortable. The staff in Dedham were friendly, knowledgeable and helpful. From now on, I will get all my glasses from Lunette!

Amazing customer service at this location! Long story--…read moreThree years ago I purchased a pair of frames (plus a back up) from the SSP location. I have a very high prescription, which makes my lenses very expensive (cheap lenses would be too thick to look decent in any frames). I also chose very heavy and sturdy frames from Tom Ford, knowing from experience that they hold up better than the plastic ones. Recently, one of the nose pads on my glasses fell off. I originally went to this Dedham location, which did not have the specific nose pads, and they referred me to the location I bought the frames at (SSP). The SSP location would not tell me over the phone if they had the nose pads, even when I offered to give the brand and style number, and that I had to come in person. When I said that the nose pads were very hard to find and that Braintree is a far drive for me, the person on the line told me that they would have the replacement nose pads "if I had actually bought them at LensCrafters". When I drove all the way there, they told me that if I had called and told them they were Tom Ford they would have easily told me they did not have them in stock. I was told that I would have to contact the company of the designer myself. It turns out these nose pads tend to fall off and are nearly impossible to replace. I went back to the Dedham location, finally deciding to bring both pairs in hopes that they could take a nose pad off of my back ups (which for some reason were not adjusted to my face so I never used them) and put it on my regular pair. Not only did one of the employees take apart both of my glasses and reassemble them so I have one "perfect" pair (with the unscratched backup lenses in the other frame) he also cut new nose pads that fit my back up pair. He went totally out of his way to make sure I had two pairs of glasses that were useable and comfortable--free of charge. I was really impressed with the attention to detail (fixing a part of the glasses that was damaged) as well as the customer service of everyone there. Much better than the SSP location!

I bought a pair of expensive glasses at Lens Crafters. A month or so later I lost the screw on arm…read moreof glasses. I brought them back to get them fixed. The manager told me I would have to wait for the person to come in and fix them. I let him know I had to be someplace by 10:30, it was 9:50. He told me the employee would be to work by 10. Not sure why he couldn't fix them as he was just sitting and scrolling on his phone. At 10:05 I got up and said I couldn't wait any longer, he said ok, bye. I will never use Lens Crafters again! I went to Costco after my 10:30 appointment and the gentleman fixed them in seconds and I didn't even purchase them there!

Excellent doctor. Great personality and easy to talk to. I have been to several eye doctors over…read morethe years who have given me bad prescriptions making me not wear my glasses. Dr. Reszelbach found my correct prescription and I can see again!

I just walked out of this appointment and feel so much better! I called around looking for a…read moresame-day appointment because I woke up with these horribly irritating bubbles on the inside of my lids. I'm not one to panic, but these are my eyes! And I only get two, so I really wanted to see someone ASAP. She got me in this afternoon and was both thorough and wonderfully easy going. She took my mild hysteria and put the kibosh on it with some clear explanations, common sense and a simple starting point - hot compresses, they were only clogged oil pores. Not wanting me to waste the time away from work, she did a full eye exam as well, helped me understand why I was grumpy with my new glasses (an astigmatism that had never been accounted for) and went over how my particular astigmatism could be difficult to work with (it's on the oblique). Basically, she was easy to deal with and I left satisfied and in a much better mood. The little optical shop she's located in, Pirelli's, seemed pretty cool too!