Our wheelchair had two flat tires and Jeff not only found the right pump for us at a great price,…read morehe went out and filled the tires with air. His shop is amazing. I really wanted to buy an electric bike and he has all sorts of specialty cycles. His friendliness made all the difference!

This is one of my favorite bike shops in town. Great service today from Wayra and Ivan at return on…read moreSunday. It was a beautiful day in Eugene and this bike store worked out great for me as I was up from out of town. Had a great bike and great rides.

Beat in class. Come here or their other location for the best bike service in Eugene! The people…read moreare helpful, and fantastic at what they do (repair and sell bikes). I made a mistake and went elsewhere, learned my lesson! Sticker approved.

Went in on a Sunday with a tire leak. Called and the guy on the phone assured me I called the…read moreright place went right over and was greeted by Matthew he was amazing and fixed it right there. This was such a great experience I would recommend anyone looking for quality and excellent customer service to buy your bike and any accessories to this business

Courteous and prompt. They fixed my bike for a reasonable price on the spot so I could go and ride…read moreAlpine Descent the next day.

This is a great Eugene bike shop! They have a good selection of equipment and very knowledgeable…read moreand helpful staff. I came in to check out one alt handlebar (Jones H Bar) and they had it in stock along with the other bar I was considering (Surley Moloko) so I got a good feel for both of them. They had a good price on both too. In a world of mega shops and online retailers, this is the kind of place really stands out, allowing the customer to check out equipment hands on and make better informed decisions. Edit to add: a couple things that this shop didn't have that made it a great place to shop; no high pressure, and no "hyper-masculine" attitude. I was able to look and check out items without someone peering over my shoulder, and a number of different folks came in and I noticed the staff was helpful to all of them. As to the lack of a hyper-masculine culture- well anyone who bikes a lot knows that biking, and bike shops tend to suffer from a certain culture- lots of talking of pace lines or peloton, shredding and scar comparison. They can also be dismissive of overweight and older people (such as myself) who might need, um... more robust equipment.... The staff treated this middle aged ultra Clyde as a serious rider which I really appreciated. This shop was very oriented to bikes as fun an and transportation, with gear that is useful to most people who want to get out and enjoy riding and commuting. They may have more specialized equipment as well but I wasn't looking for that and so can't speak to it. But if you are an avid rider looking for more comfortable handlebars or that perfect rack bag, they definitely are worth checking out. Got the bars and tape and very happy with my purchase!

If you have ever really needed something in your life and you didn't know what to do or even who to…read moreask for help you know how I was feeling when I sent my shock to Andy for his help. I had called the company I bought the bike from and they were no help at all. I took the shock to my local bike shop but they couldn't assist either. After scouring the internet I came across Squish Dynamics on some thread (MTBR or Pinkbike I don't recall) and decided given the glowing reviews about Andy I couldn't go wrong with giving him a shot to fix an issue I was having with my shock. It was not easy but where others failed Andy came through. I live in Texas and all my Rockshox repairs are heading to Andy as step 1 from now on. No reason to bother with others when you can just go straight to the best. Rockshox Rockstar!

I've known Andy since 2013 when he was the SRAM race support guy and he bailed me out at a CES race…read morewith some XX1 derailleur problems. Over several seasons of racing he was ever present and always ready to fix whatever problems I had w. my SRAM and Rockshox components and suspension. Fast forward to 2017 when he was at the Mountain Bike Oregon festival in Oak Ridge as Squish Dynamics. He flushed and bleed my Guide RSC brakes which were starting to get sticky (the issue a lot of riders are having with the lever pistons) so I could get through three days of riding some awesome trails. I've pointed several riding buddies to him who were having issues with their Rockshox forks and everyone has been completely satisfied with the customer service and quality of his work.

I wish I would have found rainy peaks earlier, Chris is super knowledgeable, good dude, great…read morework, I highly recommend Rainy Peaks

Friendly, helpful, and kind. We had to abandon our bike due to a lose crank shaft and the guy was…read morequick to fix it without charge.

Over the past 3-4 months I have had an array of problems with my electric scooter, some of which…read morewere a direct result of the business. I have yet to have an experience that went smoothly start to finish. Each time I have received incomplete/sloppy work or at the very least the work took almost 10 times longer than promised. As the child of a small business owner, I am typically accustomed to and understanding of small businesses bumps and hiccups. However, my experiences were not just small business hiccups. My first couple of times in the shop I was disrespected by employees, and I had no plans on coming back until I was forced as they are the only shop I have found that will work on electric scooters. When I brought in a flat tire, they replaced the tire with an inner tube that had a valve that hit part of my scooter with each rotation of the wheel. Recently I brought my scooter in have solid tires installed. They estimated that it would take 1 week to have the tires delivered and they installed. A week passed and I was called to see if I had the tires. They continued to not finish installing the tires for another 3 weeks. Within a week of picking up my scooter, my scooter was having mechanical issues and the motor was not working efficiently. I also noticed a zip tie on the frame of my scooter. I brought it back to the shop and they said it would be fixed in a day. It was not. I returned the next week and when I arrived I was told that they exposed wires during the installation. They had zip tied exposed wires to the metal frame of my scooter. They estimated another day for it to be fixed, and it again took a week. Essentially, it took them a month to break my scooter and their work has likely voided my 1 year warranty. In their opinion their job is complete and my scooter is in perfect working condition. Given their history incomplete work, I am hesitant to believe their assessment and wary of selling my scooter when I am unsure of its condition and warranty status. Bottom line, their work is inconsistent and they promised completed work in a total of 7-10 days and my scooter was unfixed and in their shop for 7 weeks.

Bought a Horizon PRO electric scooter for my son from Hawk and feel like it was the best decision…read moreI've made in a while. Although I could have purchased a cheaper model elsewhere, Hawk treated me like family the minute I walked in the door and assured me their scooters and customers were always treated with care for life. I believe him! Great vibes and service, I'm all in with these guys.

I hired him based on the quote he gave me. So glad I went with him! I had an aftermarket…read moretouchscreen stereo and back up camera to install. The first attempt was cut short with a defective unit. The second attempt we had a working unit but the AC unit was unsecured in the console. After contacting the manufacturer, we got everything set up perfectly. The whole time he was perfectly willing to deal with the setbacks, never asked for more money or left me hanging. He is a good man, and thorough. 5 stars in my book and you should absolutely hire him!

Small small engine and mower repair shop here in Creswell that I found to be fast and friendly,…read moreknowledgeable and efficient and since I didnt have any way of getting my riding mower down there to their shop they have pick up and delivery service as well. Great place for sure, Thanks

My generators electric start quit, but would still start with pull cord. It appeared the starter…read moresolenoid had gone out. i'm in my 70s and didn't want to mess with it, so I took it to RC's., telling them I thought it was the solenoid. 2 weeks later they said it was ready for pickup. After paying $118, I asked if was in fact the solenoid. Royce said it started with the pull cord (I knew that) and that the "computer" was bad and that "was above my pay grade". I took it home and after finding no reference to a "computer" in the manual, I called Firman, the maker of the generator. I explained what was wrong and what Royce had told me. The tech snickered and said the generator does not have a computer. He said that it sounds like the starter solenoid was bad. I found a replacement solenoid on Amazon for $19. I replaced the solenoid and lo and behold it started right up. I went back to RC's and asked for a partial refund since they had done nothing. I was told "sorry". No refund. They continued to insist it was the computer. I would say they are pretty poor mechanics who couldn't find/fix the problem even after the customer had told them the probable issue up front. Based on my poor experience, I would recommend you take your business elsewhere.