$7.99 for the lunch special seems like the price keep going up, but then I ordered a large side of okra for $5.79... By comparison- the $7.99 lunch special is amazing. The tea or other drink for $1 is the icing on the value cake for lunch. I made the "mistake" of ordering the side because my mom loves okra. She was surprised and talked about how long it has been since she had okra. Yes the fried okra was good. This is about value. For $2.20 more we could have had another meal. This is another warning in life to slow down and pay attention. The counter lady was very nice. The cooks were very efficient and I received my food quickly. I am a fan of this quick serve chicken joint. read more

Lees Famous Recipe - American Near Me - Saint Charles, Missouri

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Our first line take home dinner option. Consistent quality the mashed potatoes, gravy and home style green beans work for that Sunday dinner flavors on a week day meal. Liver and gizzards are a favorite side choice however a big disappointment is they tend to have issues trimming all the gizzard tough coverings which is a big let down. Come-on management that's like finding feathers on chicken wings Yuck! Otherwise it's still our chicken go to place. read more

The food is good. Their accuracy is not. Not sure how many times they have failed to give us our entire order. I tried to call this time and got fax tone, so had to drive back out. Gets frustrating. read more

Hadn't been here in a while, we were short on Turkey leftovers a couple of days after Thanksgiving, so we got Lee's chicken to go with the all the left over sides and must say, it was DELICIOUS!! The gal at the speaker in the drive thru was on top of it too! She was quick and asked all the right questions to be sure we got what we wanted. Got right through and got home it was all correct, and still hot and ready to go! We won't wait so long to come back. read more

The customer service is terrible. The guy who took our order did not pay attention to what we were saying. Gave us the wrong meal after we said 3 piece chicken strip. Food is fine but not very welcoming. We normally go through the drive thru but thought we would go inside for a change. Never again. At least not at this location. read more

Nice clean lees chicken Food was served hot and fresh. Friendly staff. I like it. And if I get a chance I'll return. read more

I absolutely used to Love Lee's Chicken better then Kentucky Fried for 10 years running, that was until this evening around 4:30 pm ish at the 5th Street location. I ordered a three piece original chicken mixed meal with double okra and a gallon of sweet tea. My order was $17 and some change. When I arrived home and opened up my container of food....The container had three pieces of oven baked chicken, potato fries and coleslaw. WHAT??? I contacted the restaurant and requested to speak with a manager and the manager was very apologetic and further stated If I return back he will make it right. So, I returned back and went through the drive thru and reiterated what was wrong and handed him back the incorrect meal. Again, the manager was very apologetic, restated what I had ordered and said he would be right back. About 10 minutes or so had passed and a nice young lady handed me my meal and apologized again that they had made a mistake. I said thank and told her to have a good night! Then, I am thinking good deal I get to finally eat my dinner. Much to my dismay, I received two pieces of original chicken not the three that I originally ordered and paid for. Like Really???? So, I am just fed up and requested a full refund!!!! Thank you!!! read more

Lee's was a great stop for lunch. The biscuits are fantastic. The staff was courteous and extremely friendly . My order was fast and delicious . The store was clean including the restroom . read more

I have never had bad food from Lee's until today. The food was old and cold. Went through drive-tru, checked to see if everything was there, got home and was totally disappointed. Has to be this one store cause food from all the others was very good. read more

Has been great for many years, however for over at least a year service has suffered . Each time we visit things are messed up . It is amazing to see how many customers are having problems with their orders , not just us. Employees seem to be disconnected . read more

Customer service is awful. Check your order before you leave the drive thru. If it's not right they do not care. My order was wrong. We received the wrong chicken pieces. When I called they said to call customer service or bring it back. I had kids to feed. I told them that. I just wanted credit for a future date. So now I'm annoyed I drove the chicken legs back up with the receipt that clearly said No legs. The manager first said I had to call customer service. No I want customer service Now. Finally he refunded me for three legs. The worse part of this was there was two other customers there waiting because their order was wrong. Don't know if it was a one off day. But that's not right. Used to be a great place to get a nice family meal. read more

Awesome Chicken and employees are very nice! Love their chicken been their numerous times and never had bad chicken.

Will return again tomorrow the chicken was tasty mash potato is delicious with gravy on top biscuits was a treat thank you Lees

Not bad for a chain. This is my first visit and I tried the Country Steak lunch special: Two country steaks covered in gravy with two sides. I chose Cajun rice and mac & cheese as the sides. The food was hot and served to the table. The mac & cheese was buttery and cheesy and the Cajun rice was spicy. The country steaks were good, but a little difficult to cut with the plastic fork. The only complaint is the iced tea; it tasted like instant tea. Yea, I am from the South and we take our iced tea very seriously below the Mason Dixon line, but I will pass on Lee's iced tea next time. read more

Lees Famous Recipe - American Near Me - Saint Charles, Missouri

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Great fried chicken, tasty coleslaw, fluffy biscuits and crispy potato wedges. This place still gets me every time. read more

I have to say the young gentleman at the drive-thru is always kind and perfect at his job, he truly should be the manager verse the manager we did encounter. The food here is usually amazing for fast food and we go through the drive-thru a lot. Well, DID. Recently we got a dippers meal and of course after eating a few dippers, I come upon one with a battered and fried hair attached! I rarely complain and if I could of just pulled it off, I probably would have been fine with everything else... after all, the grease should of fried off the germs, right? BUT it was mixed in with the batter and connecting two dippers together! I wanted to puke up the food I had already ate. I couldn't run back up there so I kept my receipt and the pieces in question. When I finally could make time to get back up there, I brought my receipt and the chicken. The gentleman at the register apologized and asked what he could do to remedy it. I said in a kind and smiling way, "well, this hasn't happened to me before, so what do you suggest?" I by no means wanted a huge reward for finding these lovely hairs in my food, but was hoping for somewhat of a refund. Right after the gentleman asked me and I replied, a woman whom I'm guessing is the manager came over and said rudely, "why didn't you call? Why didn't you come right back up? Did you bring the whole meal? I can give you one dipper and that's it." I was kind of dumbfounded and said, "uh, no... I brought the pieces that have the hair cooked into them. I figured that was what you really wanted to see? If there's nothing you can do about it but give me one dipper... then no worries." I was prepared to drive away and then someone suggested a free lunch meal punch card to be used between open until 3pm. They handed the card to us and we drove away, however I doubt we use it. Perhaps they get complaints and people wanting free food all the time, who knows, but we did what we could and provided them with both the receipt and the item. Yet, she made us feel like we were the ones who made the mistake! You can easily look and see the hair that was mixed into the batter. We definitely were not trying to pull a fast one on you, Mrs. Lee. I hope your amazing employee at the drive-thru finds a better place of employment, because he deserves it. read more

Lees Famous Recipe - Long dark hair mixed in with the batter and fried. Yum! - American Near Me - Saint Charles, Missouri

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9/24/20 Got into drive through line at 6:30pm. After 15 minutes at 6:45pm ordered 3 deep fried pickles. 6:50pm, payed for my order & was told to pull up because my order wasn't ready. I pulled up & waited...... 6 cars from behind me drove off with their food. 6:58pm, girl came out & handed me my food. Didn't offer an apology- said nothing, so I asked, "what happened, why did it take so long to get my food?" She got really pissed off & sarcastic & said "well we when took it out of the fryer we dropped it on ground, you didn't still want it did you?" & walked off. Long, so lines, disorganized, sarcastic & bad service! read more

The chicken is still delicious, but it seems to have shrunk in the past couple of years! It makes me wonder if they're now using Rock Cornish game hens instead of regular fryers. They definitely are using dwarf chicken-like poultry, so if you used to order the three-piece meal, you'll now need a four- or five-piece meal to feel satisfied. The side item sizes haven't shrunk. read more

Did they know that the chicken wings were old and dried out before selling them to me? This is the 2nd time, that this has happened. Called to let them know and I was told to save the chicken and bring back for refund...lol. I guess they don't thrust their customers. read more

Lees Famous Recipe - American Near Me - Saint Charles, Missouri

Every single employee was very friendly and smiling just now when I went in for lunch. It was a pleasant environment and my food was hot & delicious! Good job read more

Was traveling on the 4th of July, and stopped by this place. My daughter got the regular chicken and I got the chicken tenders... If I had known then what I know now, I would have just gotten the box of 20 chicken tenders to take on the road with me! Those tenders were some of the best tasting chicken tenders I have had in a VERY long time! The restaurant was clean, well-maintained, and the staff were very courteous. The only thing I did not like was that they had their drinks behind the counter, and they did not put much ice in the cup of water that I got. read more

They have the best Breast strips here. They are large size and taste great. The coleslaw is very good. the Breast strip meal is what I order most of the time and it is always very good. I am only giving them 3 stars because tonight for the third time, I ordered some Spicy chicken for the 3rd time and for the 3rd time I did not get any Spicy chicken. For the 3rd time I got regular chicken. Tonight I asked twice to be given Spicy legs and thighs and for the 3rd time got regular chicken. Do not understand why they say they have Spicy chicken, but refuse to give you Spicy chicken. This just makes them look stupid and maybe that's the Image they wish to have. read more

I don't know what happened? Ordered 12 pc chicken dinner. The two wings I DID get were so small, I didn't know they came that small! The cole slaw was awful! It wasn't the normal and it had a ton of sugar in it. The chicken tasted old. Half the breading was missing as well. I've never experienced bad chicken at Lee's, until now. I won't be back. read more

This location has good service but the spicy chicken is just not spicy at all. I hope they do something to add some more flavor.

I went here expecting to be wowed by the chicken. When I travel I look for local hole in the wall places because they are always amazing. Since this review was a 5 star, I was expecting to be completely taken away. I was disappointed. The building reminded me of a Kentucky Fried Chicken which should have set my feelers working (nothing wrong with KFC but I was expecting nothing more than amazing). I ordered the original with slaw and potatoes and gravy. It also came with a biscuit. The slaw and potatoes were almost an identical match to KFC. Then I tried the chicken. It was just ok. I liked it less than KFC because it was not very flavorful. It was just there. Sorry Lee's, I will not be visiting again. read more

Good chicken but terrible customer service. Bought $24 worth of chicken and asked for a pack of honey mustard. They told me that would be .25. I asked if any condiments came with the chicken and they said no. I guess I'll be shopping elsewhere. read more

Kids where hungry so we went to Lee's, ordered $43 worth of food took it's back home we started eating and noticed the fries were hard, chicken was dry as if it had been reheated, okra was soft, gizzards where hard, and so where the biscuits. We called and talked to JOHN EDWARDS and he said bring the food back and we will replace it for you so we packed up the food and brought it back. We are here now and JOHN EDWARDS (as he repeated his name in an aggressive manner) take our food and give us back $14 out of the 43 and basically refused to serve us this is my first time at this Lee's, expected it to be more professional and nice at least but I will not be coming back to this one and dont recommend others to come. read more

Terrible cooks at this location. Received uncooked/pink chicken. Drove back for a replacement order, uncooked/pink chicken yet again. Driving back for the 3rd time to get a refund and I will not be returning. read more

The wait is too long every time, I like chicken wings I ALWAYS have to wait 20/30 mins Max, a young lady with red dye in hair, she empty all the trash cans and came back to the counter stuck her hand in the bag where the food is going as I watched she than put hand sanitizer, I than asked her can she wash her s read more

The customer service is 5 stars in itself!! The food is always fresh and the atmosphere delightful! If u need to cater an event or just want to take the in-laws out...THIS is the place to go! read more

I did not want to give a ONE STAR review on this, because the food is amazing. I will not complain about the food. My complaint is certain members of the staff. When I come through your drive-thru, I am respectful and polite, being that I know from previous work experience what it is like dealing with jerks in drive-thru. I always try to be loud, speak clear and respectful, to the person on the other end of the speaker. However, when I come through your drive-thru and the woman on the other end has the personality of a rock, and is short with me when it comes to answering my questions, I grow a little irritated. After contacting Lees corporate on the problems I experienced, nothing was done to resolve the issue. I return to find the same woman is there, only this time, I was not alone in witnessing her poor attitude. She is a real life Squidward! She is rude, and very unprofessional! read more

Huge portions, Moist Chicken, Very reasonably priced , what's not to love about it!!

Lee's chicken is much better than you'd expect from your typical fast food fried chicken restaurant. They have a wide variety on their menu. The Fried Pickles a delicious and they are one of the few places where you can get lizards and gizzards in st Charles. In terms of the chicken the have oven roasted, Famous, and Spicy crispy. Also check out their 4.29 lunch menu they are a great deal. read more