I went in for a gel manicure just 4 days ago and already the nail polish has come off all my nails…read more The polish didn't chip, it completely lifted off my actual nails. I had already felt this manicure was way overpriced at $45 for a basic color with no design whatsoever, and now realizing the quality of this service it's definitely not worth $45. The staff was friendly and acknowledged customers quickly, but due to the poor quality, I would never go back here.

I was hoping I would like this nail salon, but it ended up being the worst one I have been to yet…read more When the nail tech was cutting the skin around my nails she cut me and I was bleeding on nails on both hands. My nails ended up looking decent but it is unacceptable to cut your clients skin so bad they are bleeding on multiple fingers! I paid $50 for a gel manicure. No acrylics or anything fancy. No designs or gems. All the other nail salons that I have been to are $35-40 for this service. It is even more disappointing that I paid the most money for the worst experience.

I want to start off by saying I love the customer service and the service that I received from this…read morenail salon. From the moment I stepped foot in the shop they were on it and the crazy thing is I had my 1 yr old granddaughter with me that was getting cranky because it was her afternoon nap, Jenny was the lady that took care of my nails and toes and I must say SHE WAS AMAZING! I explained to her and the female owner I believe that I just moved in the area and was looking for a good nail salon and found them. The husband came in towards closing and I had to express my visit at the salon. If you're in the Laurel Md area and need a pamper day for your nails and toes stop here and you won't be disappointed AT ALL! The ambiance is OVER THE TOP! I can't say who to ask for to get your service but everyone was so welcoming, oh another thing they were all dressed professional. Enjoy your visit.

Used to have reliable quality service. Seems like it's changed. They nickel and dime you. I had to…read more have to ask for attention to poorly done painting on more than one occasion. For nails and toes. Had to ask for my toe soles to be filed / shaped with a deluxe pedicure.

My first time trying out this nail salon. The photos of the clients nails were very creative and…read moredisplayed professional quality and they delivered on that!! My nail tech was Liyah. She did a great job on my nails. I will definitely go back. She's nice, and humble. Her work speaks for itself. Making a appointment was not difficult. I went during the week. They did say they get busy on Saturdays.

Very slow the salon wasn't even busy and we were in there for 2 hours just for two pedis and one…read moremani.$150 for a pedi gel pedi and gel mani

First time here, made an appt for 11AM and got there 15 minutes early, fine. I checked in she asked…read moreme "do you want a pedicure? I said, no thanks just dip. FYI: I walk in with long stiletto nails (natural nails) and that's NOT what I came out with... Fast forward: As she was removing the dip powder -- she asked me "do you want a pedicure today?" Looks up at me while she's removing my dip powder and asks "do you want your eyebrows done?" I said, "no thank you" she continues to remove the dip etc. filing my nails and cut way tooo much. Few minutes later when she puts the new color on, she asks me the same questions again. Once again I said "no thank you" she continues to do her work and she's so distracted at whoever walks through the door -- and then she goes "can you wait here for 5 minutes? My customer came in" -- like what excuse me?....finish what you started aka my nails. So whatever she leaves and comes back and only does two layers of dip powder. And then she kept filing down my nails. I told her to stop but she kept filing them down..nails look horrible. I got a light color and light colors require multiple dips NOT to where you basically see my nail. I should have NOT gone and just kept my natural nails. Btw: she asked me 2 other times if I wanted pedicure and my eyebrows. I said, "no thank you" I went in for dip powder and was TERRIBLE... -Length was too short -- didn't ask for this short. Remind you that I walked in with stiletto shaped nails and it's not what I walked out with. -Didn't ask for almond shape -Two dips = too thin I'm not going here there's no recovery so now I have to wait for my nails to grow. Save yourselves.

UPDATE -- Response to the owner: I have read the owner's…read moreresponse to my initial review, and I want to be very clear: I do not accept the explanation that this was simply a "language and cultural misunderstanding." I understood exactly what your technician was saying. I've encountered this same attitude while traveling in Thailand. My tour guide openly explained that darker skin is viewed negatively in her culture because it has historically been associated with people who work outdoors, while lighter skin is preferred. She then told me that my skin tone was "fine." It was uncomfortable then, but I was a visitor in another country and chose to leave it there. That experience is precisely why I recognize what happened in your salon. Your technician did not simply use the words "dark skin" and leave room for me to misunderstand her meaning. She told me that she doesn't like dark skin, said that it was part of her culture, and then specifically distinguished my brown complexion by telling me that my skin was "fine" while darker skin was not. Explaining the cultural origin of a preference for lighter skin does not make that preference less colorist. Calling it a cultural or linguistic misunderstanding does not change what was said to me or what it meant. I also find the reference to your employees having "yellowish Asian skin tones" troubling. Being a person of color does not prevent someone from holding colorist attitudes toward people with darker complexions. What makes this explanation particularly concerning is that, from what I have observed, your salon serves a predominantly Black clientele. If you operate a business that welcomes and profits from Black customers across a range of complexions, then those customers should be able to sit in your chairs without hearing that an employee doesn't like skin that looks like theirs--or skin darker than theirs. Cultural context may explain where an attitude comes from; it does not excuse expressing it to a customer. I appreciate that you acknowledged the incorrect polish, the attempted charge for a service I did not request, and the unprofessional way my concerns were handled. But I will not allow the most disturbing part of my experience to be explained away as though I simply misunderstood what I heard. I didn't misunderstand. I heard her clearly. I understood the cultural context. And I still found it offensive. I see the distinction you're attempting to make, and I don't accept it.

Tina is amazing she specializes in nail art. Always provides great customer service. Looking for a…read morenail technician look no further. Ask for Tina I promise you won't be disappointed. She is highly experienced in pedicures as well.

They have a late policy for customers but my tech didn't even show up for my appointment. I booked…read moreit a week in advance and got here a few minutes early to sit and wait for 30 minutes past my appointment time without any information about when the nail technician was arriving. She never did. Highly do not recommend this salon. They did not offer to reschedule or place me with another nail technician until i left.

The Brunch and Nails event exceeded my expectations in every way! I was impressed by the amount of…read moreplanning that went into making the day a super fun experience for all who attended. There was a DJ, a bar with handcrafted drinks, a delicious spread of food choices, and aromatherapy station and even a photographer. The staff was super friendly and professional. I felt totally pampered and loved my nails! Prices are reasonable. Highly recommend!!!

I visited La Vina for the first time last week to get gel x. One week later and I've already had to…read morevisit two additional times due to nails falling off. The staff is nice but the quality of the work was very disappointing. I had to replace three nails already and a fourth one it's on its way off despite not doing anything crazy with my hands/nails. Don't think I'll be back after that experience.

If i could give -0 stars I would. Very rude people I would never come back again to this place…read more They don't do a good job and the Man ove there started to throw things every where just because I asked to cover all the edges of my nail with the bail polish

Got a pedicure today 9/2 and it was amazing. Removed all my ingrown toe nail. Great shaping. Very…read moreclean friendly. Fairly priced. Definitely recommend this place for a nice pedicure.

Tried this salon for the first time. I was a walk in and they were able to take me in right away -…read moreSunday afternoon. Really clean and spacious. Everyone was very friendly. I got a regular mani/ pedi. The young girl was nice but she rushed through the pedi, didn't scrape all the dead skin. I had to come home and use my electric pedi machine. Total was $60. Which I think is a bit much considering I pay $45 for both near my house and they do a deep clean. Anyway glad I tried it but not for me.

I've been going to Hello Nail Bar for a little over a year. I've always had great service, until…read morethis last visit. My nail tech left, so I tried other techs- no one in particular, just whoever was available. Part of my last service was a gel manicure with cat eye polish. I knew before I she was finished that the polish would look grown out within the week because she didn't get close enough to the cuticle. I told her to get closer to the cuticle; she slapped my hand, giggled and continued the exact same way. Now, a week later, it looks like I'm two weeks overdue for a manicure. My suggestion is to look at the progress after the first nail and stand firm on a redo. I don't want to mention the person because I should have insisted that she fix them before I left the salon.