DISCLAIMER: BASED ON DETAILS AND SPECIFICS THIS MAY BE A TRIGGER, YOU HAVE BEEN WARNED.
First and foremost, taking time to take care of yourself to enhance one's beauty should not mean being subject to excruciating pain. Simple non-invasive cosmetic procedures such as manicures, facials even waxing should not result in a dreadful experience.
More than likely it is possibly projected which direction this review is headed.
To get my nails down there is regiment that is normally followed to the T, however since my nail technician is not available on Saturday's I decided to research another option. My investigation was to find an upscale nail salon, that offered plush services which includes the following:
· User-friendly website with booking options
· Good reviews by at least 10 previous clients
· Clean, COVID-19 friendly facility
· Professional staff
· Great images of artistry
· Luxurious atmosphere with fabulous décor
· Offers refreshments
· Powdered Nails options
For 2 days diligently researched various nail salons within the DMV and was willing to go with at least 6 of the 8 preferred requirements listed. Between at least 5 apps, reading reviews, and considering the location for parking finding this perfect place proved to be a difficult task. So, I settled, my final decision was based on convenience and the awareness that I was unable to find a nail salon that met all my preferences. However, in its defense the place had decent (mixed) reviews and appeared to have a nice décor.
Here is where the review begins, when walking in I received that good ole traditional 'let me yell at you to ask what type of service you want, while working on another client' greeting, which annoys me. Then of course the command tone of 'sit there sit there and pick a color' let us pause. When going to a place that is called a spa or salon the whole vibe is supposed to be tranquil, a sense of peace should be felt the moment you enter, that feeling is somehow NEVER the case for these sweatshop nail places. You are yelled at, rushed, and not even offered a drop of water. Resume: the person who assisted appeared to be the manager/owner he was also the receptionist and nail tech, seeing this one may show I thought to myself I hope he does not work on my nails due to the many distractions. Instructed to sit at a station, I was given the color ring and asked what services I would be getting. Keep in mind, when it is time to get my nails done money is not an issue, I am very familiar with the cost of services. For service I needed to get the previous dipped powder removed along with jewels, another set done and a pedicure.
On at least 3 nails were jewels that had been glued on after the dip was applied, this was not done by acrylic. The person running this shop, the one I was hoping not to get sits down and looks over my nails he proceeds to get the nail clippers to cut down my nails, I had to snatch my hand away. Powdered solution allows your nails to grow, and the normal removal is through soaking with acetone, but noooo here comes the 'we don't care how just sit there and take it' method. For some reason, these sweatshop nail places think it is ok to ruin your follicles and just snip, pull, and use a fake nail to remove dip polished nails. Knowing this I made it very clear SEVERAL TIMES that my nails need to be soaked, but due to the glued jewels he kept insisting that it had to be pried off; and was REFUSING TO LISTEN, REFUSING. Even when I told him the jewels were on by glue, he tells me "no it's on with powder" he was completely wrong. I certainly got loud, because by that time he had cut down the extensions to the real nails and the other jewels did come off, all I could do is be insisting. This was very upsetting, and he still tried to remove the jewel with a tool and ended up splitting my real nail down the middle causing it to bleed. Because I knew my nails were going to be soaked this injury meant pain. When the nail split the technician tried to ignore this infraction, so I quickly pointed it out, 'this is what you did and now it will hurt when you soak my nails', his response was 'it'll hurt at first but then it will numb'. At this point I am boiling and my mental is distraught.
After 2 minutes of soaking, he came back to check the jewel and it came right off, he then apologized repeatedly, but did that mean anything to me? Nope!
This sort of ambush service is obviously accepted because of how persistent this tech was which is horrible. I arrived at 11:30 am did not leave until close to 3 pm, this would not have been an issue if I had not been feeling traumatized the entire time oh and 'numb'.
When you decide to spend your money on getting pampered how and why is it excusable to get mediocre treatment? Most of these nail shops did not skip a beat due to COVID and here we are still supporting these run-of-the-mill businesses that refuse to provide quality services. Nail salons need to do better. read more