Update: Tiffany, one of the managers, was super kind and gave me a call after my initial manicure…read more She offered a partial refund, which I was happy to accept as opposed to a full refund, as the work was still done and the resulting nails were fine. She also worked with another manager at the store and was able to set up my next appointment with a specific tech - I believe it was Emily. Tiffany was very communicative via both text and DM on there Instagram account, which I used to schedule my next appointment. She was also there when I arrived for that appointment to ensure things went smoothly. Emily was very attentive during my service, and ultimately I was happy with this set. I did SNS and Emily finished with a gel top coat. Since I prefer to not have gel that is cured by UV, I may not return regularly. However, this salon has a huge selection of not only regular colors, but specialty colors as well, such as cat eye and jelly polishes. Jelly polishes are definitely on my list to try in the future, so I'll likely be back for that. I very much appreciate the team's outreach and support after my last review, and it's clear that they care greatly for the service they can provide their customers.

Okay, first things first... the parking situation is dire. I wish one of the reviews mentioned…read moreparking, because the situation is in need of help. No parking in front of the nail shop and no validated parking. If you live in the building above it's great! If you're a college student and can walk it's also great! If you're not in one of those two categories... buena suerte. The nail shop itself is very clean and has the cool neon signs that are all the rage. The music consists of the top hits. During my visit I heard several Beyoncé songs. They also give you wine/sparkling wine to drink. So the vibes are all there. I got a pedicure and it was okay. I wasn't overly impressed. All things considered, it's cool but I don't see myself spinning the block (coming back).

Services were good the first couple time and then a steady significant decline. The ladies are nice…read morehowever they have no problem packing human bodies in their tiny space like sardines. The male nail tech seems disgruntled and is low vibrational. The last 3 times he did my nails they either chipped, smudged or 1 nail completed fell off. It's a shame because he has potential to be an excellent nail tech if he can put his ego to the side and learn how to serve his clients. After giving me a new nail set at my last fill in appointment he told me my next appointment will be a new set: I told him no way. They seem to view their clients as walking ATMs--it's an uncomfortable feeling: They constantly badger you to do new sets, gel mani-pedis or expensive "spa" pedicures even after you've told them specifically the kind of services you want/prefer--it's more "them" focused than client focused. Btw,I was never thanked for my $20-$25 tips --ever. This last appointment took the cake--nail tech dude nicked my skin with his super sharp nail tool and blamed MY skin for "growing too close to the nail". This happened after leaving me under the fan for 15 minutes while he enjoyed a phone conversation right in front of me--so I knew it was because he wasn't paying attention--he seems resentful of his customers and unhappy to do this kind of work. When I arrived for my appointment (no such thing really because they treat everyone as a walk-in) he and a young girl didn't move to seat me, I had to ask them if they were working today in order to mobilize them--mind you I was the only customer. That said, I won't be back. I'm big on customer service and positive energy and I pay well for it, but it's not to be found there.

Not sure how this place has such great reviews. Im giving them 3 stars because I was the only one…read morein there so I got to fully relax, they were extremely nice, and they kept filling up my wine glass okay! So on to the actual service. I got gel removed off my toes and a full set. I gave her inspo for the full set, and she said she could do it. She could not. Sooo I tried to make it easier and just asked for French with the colors we already selected.... Mmmmm not giving. Let me show you what I asked for and then how it turned out.... Y'all can go ahead and laugh at me because I know it's bad..

Five years and counting! This place is my go to for a reason. Friendly service, beautiful results…read moreevery single time, and a team that genuinely cares. Couldn't recommend it more.

Y'all... I thought I had found my new nail shop at The Nail Shop…read more The environment is exactly my vibe--muted gray tones, minimalist decor, subway tiles, modern finishes, soft music playing in the background, and plenty of parking right out front. The place is clean, relaxing, and has an impressive selection of colors. The massage chairs were so comfortable I was literally drifting off to sleep. The prices were also cheaper than other salons I've visited for the exact same services, and it wasn't overcrowded. Walking in, I was ready to give this place 5 stars. Then the service happened. I arrived at 12:30 PM and didn't leave until 4:30 PM. FOUR HOURS. For a pedicure, nail removal, full-set of new Gel-X nails (no designs and nothing fancy). I understand Gel-X removal can take some time, but my pedicure alone should not have taken over 2.5 hours. The first technician was fine until it came time to paint my toenails. The polish application was honestly terrible. My toes looked like little stubs. Of course I spoke up, and thankfully I requested Pin, who had excellent Yelp reviews. She ended up fixing the work and did a much better job. There were also some organizational issues. I wanted my eyebrows waxed, but apparently someone forgot to plug in the wax machine, so the wax was still cold and hardened. How does that happen? Another thing: if you're going to keep clients for four hours, please offer something. Water, snacks, crackers--anything! I was absolutely hangry by the end of my appointment. The only reason I was finally offered water was because I was coughing from a cold, and that was toward the very end of my service. Overall, the salon itself is beautiful and relaxing, but the actual service experience didn't match the aesthetic. If you decide to visit, I'd strongly recommend booking with Pin or the owner. They seem to be the ones ensuring the work is done correctly. Would I come back? Maybe. The potential is definitely there, but they need to tighten up the service side of things.

True Story, this Spa used to be a Red Door Spa and this was my favorite place to be. Rewind, the…read moreRed Door went out of business and then another Spa came and went. Now The Spa at the Hotel has come to conquer the Luxury Spa experience in College Park. Vibe: I LOVE IT! Upscale, Intimate, and the amenities are perfect! Quality: Luxury hidden in College Park! I booked a Swedish Massage to start my bday week. They gave me a discount and a little gift, that was super sweet! So unexpected. Tyesha was fantastic. The hot stones put an extra touch on my visit. I definitely give this place 5 stars! Will be coming back more often. Parking is free up to 12 hours, you can use the amenities of the Hotel; pool, gym, and you can use the relaxation area in the Spa. You could totally be here for 8 hours. My suggestion to get the most out of this experience is book early! They also have a salon! Loved to see stylist of all races! Love it! Since this is just up Rhode Island, it's quick in and out the city! Thank YOU to the girls for being amazing! Xoxo

I'm not sure if I just came on an off day or what happened but it started at my arrival. I came at…read morelike 9:57 am for my 10am appointment (I don't love to wait in the relaxation rooms--I prefer to get taken straight back to my service). They show me around, very sweet front desk woman---and I get changed. I go to the relaxation room to get picked up for my service and I am just waiting. 10:10 am rolls around, 10:15. Eventually the woman comes back and she says "I'm sorry but the masseuse is not coming in today and there is only one person scheduled per day because summer is slow" ?????? I was just sitting there kind of dumbfounded because we didn't know she wasn't showing up before 15 minutes into my service? Mind you, I took off work to come to this so I'm not getting paid and know it's getting cancelled. So she's looking to reschedule me, and I'm like "ok well can I talk to a manager about a discount because this is kind of crazy" and she's like "yea idk maybe they can call you tomorrow". Eventually she comes back and she's like "oh one of the other ladies will come in but not till 11" so I'm like ok...and I asked for snack (bc I was planning on eating after but now it's pushed back an hour). She brings a bar and champagne which was nice, and I sit for 45 minutes waiting for the next lady. I get called back and she's asking how much pressure, I say light pressure and she's like "ok bc deep pressure we will charge you extra!" After I waited 45 minutes for an inconvenience...ok! So, I get on the table, the room is FREEZING like had to ask her to turn it up, she does --it's manageable now but still cold and she gets to work but her hands are absolute ice which took away from the service. Then, she absolutely digs into each and every muscle after i said light pressure--so I ask to lighten it up nicely and she's very nice and tries but it didn't go well. I, then, get into the shower to rinse off and I put the water all the way to hot bc I'm cold from the room---it's all the way on hot and the water is cool at best. I'm in there like shivering. I don't know what's going on today but I would implore people to find somewhere else. The employees are very sweet and kind but everything else just made it a subpar experience and for $250+ a service, things like this just should not occur in my opinion.

Service- I got a gel mani and regular pedi. I was finished in an hour. That's both awesome if on a…read moretime crunch but also felt kinda rushed. Shoutout to Milly, she did a great job! Vibe- well lit, clean, organized. The place is a well oiled machine and place was busy. Pricing- reasonable for the area and services provided. Selection- they have so many offerings, mani pedi waxing and so many colors and different services. Easy to book appointment online.

My acrylic nail fell off the day after I got my manicure. The nail tech had glued on the pointed…read moretips and then painted over them. Meanwhile, my mom got a pedicure and her toe became ingrown; it's been about 10 days now, and her toe is still infected.

My first time here and I'm so glad I found them on Instagram. Saw the set that i wanted and drove…read morehere after calling for a 5pm appointment Violet did my hands and feet and it totaled to $141. She took her time on every detail and stayed behind till 8:20pm even if they close at 7pm. Nice vibes in there, the screen was playing the Brazil v Scotland match and it was like a familiar community by the end of the game. Worth every cent I'll be back for my full. Thank you Solar for a great customer service and community

I just moved from Va. to Md. and this is the only nail shop that I've been to. Tim is hands down…read morethe best!! He's fast and he does an amazing job. This is my new favorite nail shop!!

What an enjoyable experience. I travel full time so I do not have a "regular" pedicure provider. My…read moreexperience with Totally Polished was outstanding. I highly recommend them. God Bless!

I LOVE this salon!!! The techs here are AMAZING! The tech name Megan is the BEST, I come in at my…read morescheduled appointment and let me tell you she be on it. Megan takes her time with me and that's what I want when I go to the nail salon. I have been coming here since Covid when things were not really opened so I've been coming here for about 2 yrs if not longer, there is no rushing jobs here.

I had my birthday and wedding nails done here. I showed the inspirational pictures and they always…read moredelivered.

Very clean, high quality products and great energy! I think this has been one of the most peaceful…read moreand calm nail service experiences I've had in college park/silver spring area. The reviews on here from years ago are misleading but they are also under new management. All that to say that I loved the energy, my builder gel manicure and gel pedicure. I have sensitive nails and Maggie was very patient and made sure I loved the work before continuing. The prices are reasonable and student-friendly which I appreciate. They def will be seeing me again at REVO!