Ann did my nails and she is an artist! Very precise and did a great job. She gets 5 stars but I'm giving 4 because of the owner.

This is LITERALLY the WORST nail salon! Sadly, it's the ONLY one in Greenbelt Mall. The lady was rude as hell and completely wasted my time! I came in specifically to get my nails soaked off, which is exactly what I told her. She told me, "Come back in 30 minutes." So I did. When I came back, she tells me, "We don't soak nails." At this point, I'm like, okay... because I have a REAL nail tech doing my nails in the morning. I just need these off. Simple, right? NOPE. She starts aggressively clipping my nails off, and pieces of my nails are literally flying everywhere! She clips the tips off one hand, starts on the other hand, and THEN says, "It's too thick and we don't soak." MA'AM. You could've told me that 30 minutes ago before I came back! I literally have a BIRTHDAY PARTY in TWO HOURS, and now I'm standing here frustrated, with half-done nails, after wasting my time. The customer service was terrible, the communication was terrible, and the whole experience was unnecessarily stressful. Greenbelt Mall, PLEASE replace this nail salon with a much better one! Because being the only nail salon in the mall does NOT mean you should be able to treat customers like this. 0/10 experience. Would not recommend!! Hello Nail Bar in College Park 10/10 read more

I ADVISE NOBODY TO GO TO THIS SHOP UNLESS YOU LIKE POOR CUSTOMER SERVICE. There was nobody in the shop absolutely no one, and the lady at the desk didn't have decency to look up and to respond and acknowledge me at all. I immediately walked I out I refuse to pay for a service from nasty, and rude businesses. Seems they have a lot of poor reviews I will be reporting them. read more

Absolutely the nastiest nail salon ever. Heads up...they don't have a toilet seat. Grime EVERYWHERE. End result of my mani...streaks, lighter areas, whole nail not painted, no precision. Fan on the table full of dust bunnies. They have the nerve to charge a fee for using a card. NEVER AGAIN read more

If you like rude people and poor customer service then ‍. Came in hi I'm .. She said what you want. Umm manicure pedicure, she proceeds to tell me 3rd chair. I said and your name. *pause. ANN. Remind you I'm the only one here. I asked about color she she right there. I asked about mood changing she said we don't have. I then stated so everything on the way is in these 2 demo hands. She said you have to look. I asked her could she scoot the side seeing as the wall of s behind her station read more

Nail Art - Nail Salons Near Me - Greenbelt, Maryland

I got a pedicure on Wednesday 6/19.. I used this salon 4 years ago and the customer service was very poor. The technician did not greet me but asked that I sign in. My pedicure looks horrible with lumps in my toe nails. She never gave me the price and I paid over $36 dollars for a pedicure. She did not massage my legs or do any of the other services that is included in a salon pedicure. I will not return or recommend this nail shop to any of my friends. Why do they treat African Americans so rude when we are their customer base. read more

The reviews I read said this place was rude but they did a good job so I figured I would try it out because I don't mind bad customer service if it's worth it but it absolutely wasn't. My nails are so chunky with acrylic and the polish is translucent in some places. It was cheap but now even worth that. read more

Nail Art - Chunky acrylic and not fully polished - Nail Salons Near Me - Greenbelt, Maryland

TERRIBLE CUSTOMER SERVICE! DO NOT SPEND YOUR MONEY HERE! I arrived at 10am (right after they opened) and the older woman told me to "come back later" because she was "eating" ! Like ma'am! You have a business you are running and you're CLEARLY open! I've been here for my eyebrows several times (shoutout to Helen who does a great job) but this older lady needs to retire because she's in the wrong business! DO NOT SPEND YOUR MONEY HERE!!!!!! read more

I don't know where to start. First I wanna say customer service is ass. And this was my first time here. I was the first one there today and I wanna say it was the manager that did my nails because she opened the shop. she lacks hospitality skills. she was rough and cut me on five of my fingers. she ignored the fact that one of my nails were lifting, didn't cut the lifted away until I asked her to. she left excess acrylic on my hands and didn't massage the oil in my hands. all I got was a basic gel fil and it was 65 dollars! never have I ever been charged that much for a basic gel fill. I didn't enjoy my experience at all. Granted she did a job but it cancels out when there was so much wrong. Needless to say I won't ever be back. Save the trip. this shop is right behind my house. I rather travel. When I asked what the 65 was for,she ignored me.... When I let her know she knicked me 5 times she had an attitled. read more

Nail Art - Basic gel fill. 65 dollars....insane. - Nail Salons Near Me - Greenbelt, Maryland

Customer service is terrible. But they do a dam good job. If you care about good customer service than this place is not for you. If you care about how the service you come in for. I will say you are at the right place. Staffing is an issue when it comes to time. Weekends early and weekdays early u will be seen quicker read more

Reasonable price, good service. The place is small, but they do need to hire more people. It took about an hour and a half to do a full set gel. 1 star from 5 stars is because when the lady was getting my nails done, she was wearing her earphones almost all the time and watching a show on her phone (I guess cuz I can not see what was actually playing). Other than that, I am satisfied. I Will consider going there again. read more

Nail Art - My nails - Nail Salons Near Me - Greenbelt, Maryland

Went to go get my nails done with my mom. Amazing place. Reasonable prices. Will be going there again! read more

Nail Art - nails - Nail Salons Near Me - Greenbelt, Maryland

I'd give it 0 stars just because of how disrespected I was yesterday !!!! I went in to see if they could fix a broken nail. Was not greeted or asked what do I need, but I still signed it on the list in the front. Waited about 20 minutes and all of the workers were still busy. Finally I get up and ask one of the employees how much to fix the nail and she gives me a price, I say "ok" sit down and wait a little bit longer. Two women walk in, sign in as well, and wait about like 10 mins. When the employee is done with her customer she says "come here". I'm thinking she's talking about me since I was next on the list!!!!! But No she says the other women who walked in after me since they're getting a "full service" . I'm like what is the purpose of the freaking list and you should have told me before I sat back down waiting like a fool smh!!! Needless to say I left and didn't spend my money there ! read more

I recommend you come on Sunday, it's less crowded and more peaceful. There are a lot of bad reviews so I was really scared for my sister's nails. My sister wanted an ombré color but they don't do that only solid colors and designs. The experience was good after all. The ladies who do the nails are very friendly and don't make you feel uncomfortable. They don't ask you a whole bunch of questions and take about an hour to an hour and a half For acrylics. They are also very professional and if during the process the nails get a little messed up, they quickly fix it. The nails came out looking great! read more

Nail Art - The prices - Nail Salons Near Me - Greenbelt, Maryland

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RUDE! I came in and said good morning and was addressed with... what do I want?? Clearly doesn't care about good customer service. Just moved to Greenbelt area and will be looking for another shop. We need to stop supporting RUDE shop owners who do not value their customers. read more

I just came from getting my nails and feet done, and am very happy with the outcome. I requested a pedicure and a fill with gel polish, and Vivian did an amazing job! I live down the street and this place is very convenient for me, but when I walked in there was no one in the shop. Just me! On the plus side I didn't have to wait to get started and I didn't feel rushed. After my amazing pedicure I noticed the place started to fill up quite quickly! So I guess I just came at a good time. Vivian finished my nails, which I love! And by the time I was leaving the place was packed!! I took away one star only because I wish they were more organized with matching the gel polish with regular polish for feet, but even then that is a pretty petty complaint because I can't even tell I'm wearing two different colors. So I added the star back lol :) read more

Nail Art - Such a flat application by Vivian - Nail Salons Near Me - Greenbelt, Maryland

Bad customer service they don't really care or know how to talk to you, and today was the first day of my visit and it going to be my last I will rather go somewhere else read more

Walk in tell the tech I wanted gel fill in and gel pedicure. After it takes her over an hour and a half to do my pedicure she tells me she can't do my nails because she has an appointment. NEVER GOING BACK HERE. read more

DO NOT GO HERE! I've been meaning to write this review for a long time! I've only been to this salon a few times but the last time was the LAST straw. During my pedicure, if you even want to call it that, a woman came in to inspect them & said they were under violation & not up to code. I had my headphones in & couldn't hear what she was was saying but once I sensed something was off I left immediately & would advise you reading this to not visit this place. Besides the obvious, they're understaffed, do mediocre pedicures and aren't worth the trip. read more

Worst service ever second time I've been here and they rub me the wrong way. The older lady has done my nails before and I could tell then she needed not to. She made my nails long and thin. I went to another store and it broke that same day. So to had to come back and was subject to wait a hour for a repair and to thicken the rest of my nails. So I left. I came back to today they said 30 mins for repair and fill in and kept asking me how I wanted to pay? I did a little shopping and came back. She said she misunderstood me and said another 20 mins and how was I paying? Why are you asking me that. read more

Customer service was terrible! Waited for a long time when they weren't busy. They switched my nail tech midway into feet being polished. Only needed a color change on toes and ended up spending an hour. Also the price was higher than what I'm used to. Do better! read more

This place is absolute trash - I gave it three tries. I gave it that many tries because it was convenient. After today I will not pay for their services anymore ... I had a pedicure that lacked the the basics of a pedi experience. She dug in my toe nail - they are cut short no need to dig; cut my skin with the clipper; no massage; scrubbed my feet with a salt scrub and then rinse and polish...I asked for lotion or oil for my legs and feet and she did a squirt of oil and quick rub. I should have left after that, but I stayed for my eyebrows and they look like the persons in the review that gave them a one star as well. I should have waited and went to arundel mills...so disappointed. Pedi $25 and $9 brows - save your money for a better place. I think all of the ladies there are retirement age....NO MORE.... read more

This place really sucks I did give it a second chance but same thing TRASH!!! First time I went to get my nails done and the lady who almost always wears a purple sweater made my nail bleed!! She also did my eyebrows that's the only thing she was good at. The second time I went in today it was a different lady doing my eyebrows and she was so nosy!! Kept asking me questions what's your job? Where does your husband work? Really unprofessional!! Not to mention she took about 15 minutes just to do them! My brows were so irritated they were red for a while. I'm officially done with this place don't recommend at all. read more

Nail Art - Here's the proof scars! Save your money try the nail place next to giant - Nail Salons Near Me - Greenbelt, Maryland

My lashes costed $35 !!! Even after me having to wait for over an hour in the mall for the lash lady to come back. I will admit that I did enjoy being able to keep my items there while I went back out to shop. The lashes were too thin after she finished and it also seemed like she had an attitude. I'll never make it a point to come here. read more

They seated me immediately, but then had me waiting for 10 minutes. Waiting in the waiting chair isn't as bad as when you're waiting at the table. You're expected to wait there so it's not as bad, but I was seated, pick out the color I wanted, she clipped, filed, then had me soak my nails, I should have left then, after the 10 minutes had past, I came close. To shorten this, she didn't do a good job, I'm looking at my cuticles and it doesn't look like I had a manicure, she didn't even put oil on them. She didn't speak, just gestured, very slow, no enthusiasm. I was not happy when I left, I will not be giving them a second chance. read more

Love getting my nails, feet, & eyebrows done here. Everything is so clean for them to be busy, you get the same treatment as everyone else when you come in they greet you && welcome you. read more

I Got my nails done the day before Valentine's Day. I paid $30 for a full set by an elderly lady just for in a week later two of my nails started to lift. Wasn't the best job and service, Nails were too easy to take off. Take your money elsewhere! read more

So I waited there for 1 hour so she can do my nails.The paint job was terrible.I wanted some gems the small gems you can get at dollar tree she said 3 for 1 and then the other nail stylist stared at at her and when she put three she changed the price to 5 dollars.My nails were dry so I asked if i can pay and she was talking to her friend and she told me to sit down and Shut up read more

Helen was great took my hangnails out and the chairs are relaxing!!! Small place though!

Horrible customer service! This is the first time I've gone anywhere but my usual nail tech in Hanover. All I needed was a fill-in. By the time she was done filing my nails they were all different shapes. Boxed, rounded, coffin, and squoval. When I pointed out the inconsistency, the nail tech became aggressive and rude. The service was so bad I ended it before any color was applied. Fail in the cleanliness department as well. I did not observe any sanitation or cleaning in the time I was there. Many of the polishes should have been trashed long ago. The wax room was essentially a walk-in closet for storage but they do offer waxing services ‍. read more

Worst ever! I went here to get my brows arched and waited ten minutes that was cool. I sit in the chair for service and when I get up one of my eyebrows looked foreign to the other. One was thin and narrow the other one was wide. I told her she messed them up and she just looked At me and told a bold face lie saying "they look even". my eye brows looked horrible. A whole chunk of hair was missing where it should be. When I told her it was uneve multiple time she then just tried to brush it with the eyebrow brush. On top of that they charged me $10 because I was using a debit card. I never in my life paid over $8-9 for a simple brow wax at a nail salon. my eyebrows are not thick they simply needed shape no extra or nothing. At this point you messed my eye brows up it should be free. I have one thin eye brow and one thick one and at this point I can't get the hair back. I have to draw on my right eye brow everyday and match it with the left. If you didn't know how to evenly arch eye brows or couldn't see why do you even provide the service. She did not apologize nor offer to compensate me for the mess she made they just walked me to the register requesting that I pay. This place is horrible and then they have shower curtains up in the pedicure area instead of neatly placed clear barriers for social distancing. I give this place a 0 a hot mess! Worst eye brows everrr!!! read more

My first time here and I must say, they were very kind and efficient! They did not rush and that was fine for a day like this! We will be coming back! read more

i went in for a gel fill-in and the lady that did my nails was extremely rude. she was also rough with the drill to the point where my cuticles were bleeding. i was in pain throughout the process but overall pleased with the outcome. read more

Though the price is really cheap. They don't have that much options. I love getting gel but they had a horrible selection.... So I had to go with French read more

I have given this place several chances to redeem themselves and with the exception of Vivian who was a part time tech, they have never done so. Today I tried for the last time. I came for a pedi and full set. I had a previous set of acrylic only on. The pedi went ok but when the older manager started my set she poked a nail and I said ouch. Her previous took that opportunity to mention that the tech hadnt filed her nails smooth. The tech got up and proceeded to stand and smooth one nail. The previous client stated that needed to move slower because she didn't do it properly. I sat quietly in my chair. The client then stated that she was rough and hurt her hands too. The tech got angry at the criticism and said that if she wanted her to go slow she needed.to find someone else. Now I will admit the client could have handled the situation differently but the main issue was that there was a language barrier between the two of them. The client wasn't a native English speaker and was trying to say that the tech rushed her nails and didn't provide the best service. Again, not my business so I sat quietly. When they tech sat back down she was clearly irritated and looked at my nails and said you need a take down. I said fine, then she said that since it hurt when she poked my broken nail that I needed to soak them off. I said that's fine. Now she launches into a complaint loudly about me not saying I needed a take down. Now I'm irritated but I said I apologize for not explaining it to you properly. She keeps complaining and states that it will take 30 minutes, ok, more complaining it will take 40 minutes, Ok complaining and now it's 45 minutes. I politely said ma'am each time you state a time it gets longer. I said very calmly that i noticed her change in attitude and that i had nothing to do with it. I just wanted my nails done and hadn't been rude to her at all. She keeps complaining. How long will it be and can we start? Now she says it's too late come back tomorrow. At this point I'm just done. I told her it was poor customer service and that my birthday was tomorrow and I would not be returning. She tried to half heartedly apologize and I stated.that if that was the way she said sorry, she needn't bother. I'm sure that she was surprised I didn't curse or fuss loudly. She just stared sheepishly. At this point I said, I would go but you need to give me a bill. I paid my bill, tipped the tech who did my pedi and said good evening to everyone and left. I understand that it was late, and had she simply said that I would have been okay with it. However, she did not. I'm not the whipping boy for clients who complain. I didn't insert myself into that situation and I didn't comment. I was just minding my business trying to get cute for my birthday. I'm off this week and rest assured my plans aren't ruined but my patience with this establishment has run out. Steer clear. They don't really even do nails that well. read more