Great! Went in to get a part. They didn't have it but directed me to the auto clinic next door, who…read morehad the part. Above and beyond! 5 stars.

The guy that works here is extremely rude. Every time I come here to buy something God forbid I…read morecome back to try to return it. I get a dirty look, and he mumbles some curse words under his breath. WTF. I'm never coming back here again. I'd rather go to Southbay hardware on Artesia, where they are friendly and they have no issues with you returning an item. This guy is a complete jerk and should not be anywhere near anything that has to do with customer service.

The customer service here is five stars. I came in with a plumbing issue and Sharon Helped me…read moreresolve the issue easily. She even looked up the fix on youtube with me. She saved me hundreds of dollars on a plumber. This place is excellent. Even though it's small in comparison to the huge hardware stores, There are times when the prices are much better. Selfie hardware truly is a neighborhood staple for me.I love this place.

The staff is quite friendly but their prices are truly crazy. 5/8" screws for .25 each, nitrile…read moregloves for almost $18 per box when you can order all of this stuff on prime and have it at your house same day. So what's the point? Why pay convenience store prices for things that you can get for way cheaper online or at the giant orange box store? Over $7 to cut a damn key?! And I brought the key blank!!! Come on. You're not even trying to be fair. I wanted to support a local small business but this place is truly not worth the sky high prices for these things. This store isn't worth it unless you're truly desperate to have what you need. Otherwise steer clear their prices are a joke.

Support local businesses! They're always so helpful, friendly, and knowledgeable. The shop is…read moreorganized and clean. Had to get keys made and they had a variety of styles which is important to me. Also left w a broom, watering can, and lockbox bc I forgot I needed them. I came back close to Christmas for some stocking stuffers (laser measurer and flashlight). They always answer the phones and they're always willing to help.

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

Very helpful staff, good selection, decent pricing. Plus, unlike Home Depot you can get help…read morequickly and efficiently.

Everyone is so helpful and they often have better prices than Amazon or Home Depot. Which is great…read morebecause I would rather support local. There selection of items is always great and I love the random toy selection.

I just shopped online at HomeDepot.com for a gas stove for one of my rentals. The process was easy…read moreand fast, and I didn't have to think of the extra details such as parts, delivery or installation because the order process walks you through each step. I'm not an expert with stoves or any of the installation requirements so it was a welcome assist. I'm not a shopper, clarification: I'm not an in person shopper, I much prefer the online experience. That experience does require a certain amount of knowledge or research to make sure you get what you need...especially if you want to avoid re-stock fees, etc. I don't mind a little extra work if it means I can avoid making a visit. Of course, not visiting means I missed a chance to peruse the garden center, but it's a small sacrifice. Plus, nothing stops me from an impromptu garden center, nursery visit. Nothing. Okay maybe pie does, but that's a story for another time. Skip the wait. Lose the checkout lines. Easily compare models. Arrange delivery. Ease of use and peace of mind. That's HomeDepot.com.

Here's my husband grabbing his own product because we waited 15 minutes for someone to come to…read morehelp. It's not allowed but hey! You gotta do what you gotta do when this store is slow as shit. "Hiring" but anytime I need help, your employees are hiding, talking to each other, or simply just not there. And it's EVERYTIME we come here, any other Home Depot store/Lowe's I get the help right away. Told my husband we're never coming to this one again.

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Staff was friendly and helpful in finding what I needed. I saw a weird review before going here, so…read moreI was skeptical, but I like the mom and pop feeling and they took care of me!

This is the worst harbor freight in the area. Employees are literally no help and always have a bad…read moreattitude. You are better off going to other locations. Specially the I glewood location. Those guys there are all great. Even the manager is down to earth and friendly. He doesn't mind getting into it and helping out customers with their needs. Stay away from this Torrance location.

Customer service can improve. The teller could not wait a minute to get my information from my…read morehusband, she moved onto the next customer and made us wait for her to check out two more people, making us wait. What happened to good customer service?

Harry at the front desk delivered 5-star service. Knowledgeable, friendly and efficient. He helped…read moreme compare colors and gave me lots of helpful tips. I've been to this store before- and previous staff were very good too- but Harry's helpfulness was memorable enough to prompt me to write this review!

Walked in to get some paint because my contractor recommended Dunn Edwards paint .the gentleman at…read morethe front desk. William was very helpful. Very professional help me pick up the paint I was in and out and the prices are really reasonable specially if you go through your contractor . We are painting, wood trims And Stocco for our house so we wanted a high quality paint which Don Edwards has. I would highly recommend this location of Dunn Edwards.

They have an amazing selection of hardwoods at the best prices of anywhere I've looked. S4S. Also,…read morethey have some beautiful smooth and shiny plywood for building cabinets. They have everything you can't find anywhere else.

Ive been trying to get a quote on a front entry door for over a month. Sales associate asked me to…read moresend an email, which I did, that included all the details, photos and key points of the conversation we had in person (after waiting a good 45 minutes in store). When I didnt hear back after 3 weeks, I called and left my contact info. For the rep because I wasnt sure he had gotten my email. Receptionist assured me that she would make sure I got response the following week. Fast forward. After no call or email, I called the store and the original rep. answered the phone. I asked him if he got my email and he said yes, but hadnt had time to follow up. I told him how far behind we were on the planning since we already have a contractor lined up to install. He said he would make some calls that very day and call me back. No call back. No email. Nothing. And that was 3 days ago. Apparently, this person does not under any circumstances want to sell me a door. I had heard great things about this place. Very disappointed.

Job done! With the helpful advice and the right drill bit and screws, I mounted these myself…read more Appreciate Lunada Bay Hardware!

Great service. I had screens made and they were the same price as other places but much faster lead…read moretime. They originally said 3-5 days but ended up having them ready same day!